I have read that Illinois is exempt from the new AT&T rule about not prorating a final bill.  Is that correct?

A tech came to our home to resolve an issue with the internet.  He claimed we would receive better service if we upgrade.  The tech indicated the cost of the remaining service would not change.  The cost of the TV service charges.  As of today, the issue is still not resolve.  So I canceled the serv

Service cancelled on Jun e 12th and still getting the runaround on my final bill!!!!!

I need to make a payment on my final bill. However, after cancelling direct tv service I can no longer log in to my account...

I cancelled my service on 2/28/25. I paid the final bill and ETF. I returned all of the equipment and received email confirmation that it was received. I called customer service and requested a receipt for my final bill with ETF and was told it was physically impossible to produce a receipt. I asked

I called in and cancelled my service on 02/22/22. I have not received any email confirmation or final bill amount or notice of cancellation. I would have expected an email confirmation immediately. My final date of service (since DTV does not prorate) is 03/04/22. Please send me the final bil

I am not able to access my DirecTV account after I ended my service. I am trying to pay my final bill but need to add a different credit card in order to pay.

Hey there, I finally canceled my U-Verse and internet service with you, which is unfortunate because I liked the service. That is,I should say, I liked the service when it worked. Multiple attempts to have it fixed failed. I'm disappointed at the outcome: service out daily during the summer and the

I am still able to access my online account. Although, Directv has drafted the early termination fee, I am unable to see a final bill online. I was told the first time that I called, that I would be able to see the amount after 24 hours.  It has been 48 hours and I am still not able to access.

In February, I scheduled to have my service moved to my condo. Once the installer came and determined no LOS, and no SM came to verify, I went with another service. I was told by CS a return kit would be mailed but was never received. I received a final Bill in April totaling over 600. I spoke to CS

Please either email or mail my final bill.Act# [EDITED][email scrubbed]Kimberly [EDITED - removed personal information per Community Guidelines] I have been trying for over a month to get this handled. Thank you

Hi, I am turning to this  forum after numerous unsatisfactory interactions with the cistomer service reps on the phone where each and every one of them seem to give me a different answer which doesnt lead anywhere. I had been a long time (4+ years) Uverse customer till last month when I cancelled my

U-Verse not showing final Alex Trebek episodes is a huge dissatisfaction for customers!!!! Why wouldn’t these be aired January 4-8 as stations indicate they will?? Fortunately, we have HD antenna and recorded from it.  But this is the second straw after the failure to keep NBC on the air in la

My DVR recordings are cutting off the final 20 minutes. If it's a 1 hour show, when I get to the 40 minute mark it brings up the question if I want to keep or delete, what you typically see at end of a recording. Is this a known issue? Any way to fix? Thanks

Cant get my directv app on my ipad to view horizantal. Had to reinstall the app because there are always problems with it quitting, and now only ger portrait view, very disappointed!

Will I receive a final bill for DSL now that I have U-verse?

DirecTV has been showing the 13 weeks of regular play of the Super 14 rugby tournament on Fox Soccer Plus on channel 621, but this week when the final was played they dropped the ball !! Even the two semi-final games was shown last weekend (5/23/2010), but this week, the programming guide listed the

When I call customer service about obvious errors on our final bill, I get transferred around and have to wait for a long time. Then when I get someone, they're rude, combative and won't help. For instance, we're due prorated credits on our directv bill. I understand AT&T has a policy of not issuing

I called in at 06/02 to cancel the Uverse serverces (landline & internet), and set the termination date on 06/15. I check the billing statement online today, I found out I was charged the whole month of June, plus some kind of fees I don't expect. Please review and make adjustment, and send me the c

Hi I canceled my DirectTV account on December 13, 2021. I returned the receivers on December 26 at a FedEx (they were due on January 3, 2022). Also, I have an ATT account, and every month both the ATT Bill and DirectTV bill were billed in the same statement and had to be paid together (this i