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Diane B
I am trying to cancel my uverse service and turn in equipment but....Day one I called and was transferred to the cancellation department where I held for over an hour only to get disconnected.Day two I called and was transferred again to the cancellation department where I held for one hour and fort
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U-verse TV Account
Well David, It is now 12/17/17 & Customer Service is ATROCIOUS to say the least. I was on phone with ANN for approx. 47 minutes today to obtain no answer to a simple submission as I could not go any farther back in my call history than 12/05/17 &
Why is customer service at ATT so bad??
I can't deal with AT&T customer service anymore. I need to escalate my problem with someone above a supervisor. Please contact me. I had a uverse account with ATT on a m-t-m. I cancelled service on 8/14/14 because we moved out of the office. I continue to get billed for service despite cancellin
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Use of an external hard drive
Can I connect an external hard drive to one of the USB ports on the back of my Direct TV router to set up a network drive, or are those ports disabled? I've tried and it doesn't show up on the network.
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DIRECTV Equipment
Settings
I want my iPad screen to be landscape not portrait - were can I change this setting?
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Watching DIRECTV
Hello, @Geerae . Thanks for reaching back out to us with that information. Have you recently had any updates to your device? If so, this may have interfered with the previous settings on you device. First, we need to make sure auto rotate is e
U-verse app streaming no longer rotates on my iPhone?
Using iPhone and the U-verse app to watch tv. Problem started in November 2022, the screen will no longer rotate when turning phone 90 degrees to go full screen. What can be done to fix this?
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HTC HD 2 landscape veiwing for sunday ticket
I can not view Sunday ticket to go in landscape mode on my HTC HD2. Any suggestions on how I can get out of the portrait mode to view it in landscape?
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Watching DIRECTV
Quote: Originally Posted by wmrrock He told me directv was aware of the hardware issue but no fix has been found. Totally imaginary on his or someone's part. The two are not interconnected and I have three HD DVR's on a Whole Home system and all t
Caller ID
Why is the caller ID feature not capable on the Whole Home system? The installer unhooked the phone lines when we converted to the Whole Home.
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Most people pause so they can go do something (answer phone, get a snack, other bio needs, etc.). But if you spend so much time staring at a paused screen that an add of upcoming programming interferes with that, then certainly try elsewhere. Hmm
AT&T starts showing pause ads with motion and sound on DirecTV, How Do We Stop These Ads?
@ATTTimCS Tim, can you please look into this, how can we voice our opinion on these ads, if they arrive on my non internet connected Genie HR54, I'm leaving Directv. Will they arrive if you are not connected to the internet? Will Directv provide an option to disable them, even if only to disable mo
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Live TV freezes in landscape view
Galaxy Note 3...watching live tv in landscape mode, picture freezes every time. Runs just fine in portrait but that's only if you only want to use half the screen (the lower half has the tv guide displayed).Can you say why this happens and does anyone kmow how to fix it?
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Watching U-verse TV
death of an account holder
Mother-in-law passed away after being moved to an assisted living facility 2 weeks prior. AT&T instructed me to return Uverse and internet equipment and they would pro-rate the account. Once paid the account would go away. So what is the holdup? Her passcode passed away with her!! When I called cust
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U-verse TV Account
Absolutely rightToday they had the NERVE to send me a blue envelope with a little roundsticker on back, that looks like a wedding invitation, party invitation,whatever. IT WAS AN ATT PROMISE THAT IF I SWITCH TO ATT, I WOULD GET A $100GIFT CARD. !!!!
Reward card scam
Judging from the posts, I am not the only one taken in. There was supposed to be a $200 reward card for originally signing up. It never arrived. A phone call informed me that it took a couple of months to process....piffle. A second call resulted in an apology for no card and by way of recompens
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My directv app won’t go in landscape mode, only portrait. How do I change it?
Cant get my directv app on my ipad to view horizantal. Had to reinstall the app because there are always problems with it quitting, and now only ger portrait view, very disappointed!
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Watching DIRECTV
10.3.4 through the My ATT I was able to download a DirectTV app (didn’t say it was for I pad) and can only watch in Portrait mode and not landscape. Didn’t see anywhere in settings I could adjust to Landscape.
Direct TV App for IPad
I can't download the updated version for the IPad. Have tried several times. Up to this time I haven't had any problems with using the APP. Any suggestions
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Wasted Time and Money!
Before you go and waste a half day waiting or allow direct TV to use your money free for 15 days. Make sure you don't have any I mean any trees to the south of your property. I have just under an acre an the installer came out and said nope sorry and left. 😞 OK?? I have 3 large fur trees and 1 de
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DIRECTV Equipment
This girl Cheryl listed below is right!I followed her instructions on line and it works!I have all my stations again. Diane from Albuquerque.On your remote press menu>settings & help>settings>satellite>repeat satellite setup>dash(below 7)>3 continues
Lost Channels - March 2017
Why should I have to lose the channels that I'm paying for service we need to get this worked out so that we can go back to watching and just some of the program that we were watching
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The new app is very disappointing after years of the older app. I was forced to use it after resetting my ipad. Too bad. The older app showed all the channels I had and the future times. This one is limited and only visible in the
I cannot see all the tv listings on the updated DTV iPad app
I cannot see all the tv listings on my ipad in the newer version of the direct tv app. I preferred the older app. Can I get it back?
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Getting rid of an old satellite dish
Hello, We just bought a house in Ann Arbor and there is an old Direct TV satellite dish in the backyard. I called DirectTV and they do not come an pick up old equipment (which is shameful). Can anyone recommend the best way to get rid if this dish?
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DIRECTV Equipment
It will not end with their demands to drop OAN.... The news is the fourth arm of government. It has enjoyed freedom of speech and taken it seriously because both sides of an issue or problem or situation, needs to be heard and vetted. It is Move On.
DIRECTV dropping OANN?
How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie! The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives! My husband and I will be
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Direct TV app on iPhone
My Direct TV APP won’t turn horizontal on my iPhone. I have the most current iOS system. The portrait orientation lock is off. I have reset my phone to original settings. I have uninstalled and reinstalled the app. Restarted the phone. Nothing seems to fix this issue. Can you help me please?
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Watching DIRECTV
Hi @RitaSal! Thank you for reaching out to us here, we'd love to help answer your question.To get started on turning your portrait orientation lock off, we suggest that you access the Control center by touching the top>right corner of any screen then
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Settings
I want my iPad screen to be landscape not portrait - were can I change this setting?
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