Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (4.8K)

Relevance
Selected Relevance
HR24 not reading the HR20's

I have an HR24 in a second bedroom and just realized that it's not reading my other DVR (HR20's).  I thought my installation guy said the HR24 will work with the HR20 so I can access the DVR recordings of my other 2 receivers. Thanks for any help.

Question

846

4

0

0

Nfl Sunday ticket told me contact you guys

Hi, so i have a student account im trying to reactivate. I had the password saved so i was able to get in and then i changed the password because i i didnt know it. Now when i go to sign in on the app its givng me errors. Can you guys pleaae help me get this squared away. Im trying to renew my sccou

Question

157

1

0

0

My U-verse is not available at this time that's what my television is reading

My television is reading that my U-verse is not available at this time. It is on just one television the one that is Wireless. All the other televisions are working properly.

Question

252

1

0

0

Why do you guys go against everything I ask for?

I don't know what is wrong with this company. Everything I have ever requested has been the complete opposite of what I have requested. I asked to have TV service canceled at the end of the promo contract. Instead it's still running and I'm being charged the full price even after I requested. Oh yea

Question

145

2

0

0

transponder reading all at 0

"Searching for signal" on HD Receiver only. All transponder readings say 0.Other non-HD receivers working fine. Did reset. checked connections. Was working yesterday. Now not working at all.

Question

911

0

0

0

You guys are unbelievable

Besides myself, thousands of Colorado Avalanche fans have missed the first two games of our beloved Avs.  And they won both games.  I would think we would have liked to have seen it.  Thanks for your incredible service and concern for us (sarcasm is for free).

Question

88

1

0

0

Need help reading this Broadband Status

I've noticed more than a few posts regarding "no or lost signal", gateway reboots, etc.  Lately during evening hours I've received the "lost signal" while watching on one TV, no recording going on.  Sometimes the problem goes away in a few minutes.  Sometimes the gateway goes dark except for the pow

Question

431

2

0

0

I still haven't received a bill from you guys

And It's only been a freaking year.  Good god am I most highly irritated.

Question

410

4

0

0

All transponders reading "0"

I set up my dish yesterday.  Took out the compass, and the plumb bob and did the azimuth and elevation.  No signal whatsoever.  Must be the coax.  Switch out the coax.  Nothing.  Ok, well this coax doesn't actually SAY RG-6 on it.  So I pull out the Directv logo RG-6.  Nothing.  LNB says I.  Try ano

Question

1.3K

0

0

0

Dolby Digital Reading as Pro Logic

I have an HD DVR connected to a Denon 2803 AVR reciever by an optical cable and recently I have noticed that the signal on my AVR Reciever indicates a Dolby Digital signal but the reciever is processing a stereo signal in Pro Logic.  In other words Directv says that the signal is Dobly Digital, my r

Question

400

1

0

0

We've been on a magical mystery tour with the most inept, dysfunctional, script reading imbecile's f

We've been on a magical mystery tour with the most inept, dysfunctional, script reading imbecile's for the past 7 days just trying to have cable TV installed at our home. We've had 3 appointments set and missed. Taken days off work on each occasion only to have to start the entire process over on ea

Question

97

2

0

0

Accepted Solution

old guys confused by HD upgrade letter

Trying help an older friend who has a CRT television (circa 2004) with only coaxial, component, composite and DVI inputs. It's a Panasonic CT32HXC14J We are confused about a letter he received from DirecTV asking him to upgrade his equipment to HD in order to keep his local channels and are wonderin

Question

829

16

0

How did you guys charge me for early termination fee

If I never canceled my account and then refuse to credit my account the 480.00? This has to be the worse company I have dealt with in the last 10 years ! Your supervisors in the loyalty department are anything but managers and are lazy ! I seriously don’t know how you’ll are still in business with y

Question

128

1

0

0

Why are you guys so bad at this?

I've been an AT&T customer for 4 or 5 months now, give or take, and so far I am not remotely impressed with the quality of service. Aside from the internet going out more frequently than is acceptable, and being the only TV provider I've ever heard of whose media gateways don't automatically reset a

Question

336

4

0

0

Receiver not reading all mini genies

We have 9 televisions in the house and a Genie (not Genie 2). Have had this for 9 years with no problems at all (we are aware that we can only have   All of a sudden, 3 days ago, all the TVs were off (no recordings going on), went to turn our TV in the den for the evening news and got a m

Question

459

7

0

Reading DVR from receiver behind second router

I have a 2-wire router(HGV 3800-B) and have two other receivers connected through home LAN network on my U-Verse setup. I joined an internet survey group that required installing a second router feeding through my 2-wire router. At first I ran all LAN cables through 2nd router but found I couldn't a

Question

581

2

0

0

Media Share stops reading video stream after pause.

I understand that trick play doesn't work, but pausing the video in the middle does.....So my issue is, if I pause a streaming video from my Tveristy server for a few seconds I can resume play and have no issues.....But if I pause for several seconds or over a minute....Then when I resume play Media

Question

291

0

0

0

Need Help, previous post not answered by reading previous replies

In case my previous post subject line sounds like the same old question that has been asked and answered 1,000,000 times before, it is not.I have searched and read and searched again for an answer so that I would not have to take the time posting my question to this or any other forum.I have tried e

Question

150

1

0

0

Why are my ATT U-VERSE receivers not reading any guide information?

All 5 of my ATT receivers are not giving any information on what is playing (tv/movie descriptions/release dates/cast, etc). It is also not showing any information on my guide past Wednesday, January 6th after 7:00pm est. I am also unable to record any programs, nor can I see the descriptions for an

Question

118

1

0

I moved and had my internet uverse account moved! I also have phone service with you guys!!!!!

I was supposed to get a visa gift card for moving and staying with att!!  I have not received anything!!!! I did get a credit because I was cut off 4 days early at my old home which was your error.  So far I am not so happy!  I would like to get the $400 Gift card that you guys were offering!  I am

Question

131

2

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?