At first Stingray informed me that they would begin having halloween music today, 10/24/2015.  However, still no Halloween music is playing on the holiday channel.  Now Stingray responds on facebook and says Halloween music will only play on October 30 & 31st.  This is ridiculous!  Music Choice had

Not a big deal and kind of funny but occasionally you will see the wrong photo to go with older movies and series.   One example is the photo of Michael J Fox being used for actor Michael Fox of the Perry Mason series.  The older Fox is the reason that the younger Fox had to add the J to h

HR24-500 receiver broke & new receiver sent but no return label.  we've called 4 more times (over 1/2 hour each time) & have been promised an email with a return label but none have arrived.  only have a UPS store within 30 miles & were informed by them they can only accept "if we were given instruc

NEED ADDRESS FOR RETURN OF EQUIPMENT.

Need ADDRESS for RETURN OF EQUIPMENT

My roommates are moving out. I need to return 3 receivers. What is the processes?

Was sent email not to return receiver equipment but thought better check with you guys first as we don't want to get charged for it in the future, Called and was told by your rep Imee that indeed we need to return the equipment so now I am confused. Can send you copy of email if needed.thank you

So, after 20 years as a customer, I got too tired of DTV's nonsense. I called, terminated service and received an email instructing me to take the equipment to a FedEx facility. I did so and, upon return home, FedEx was dropping a box off to my house for the equipment. Good god, DTV can't even get t

Has anyone returned equipment for Uverse and been told they have no record of ever receiving it or you requesting the equipment return supplies? this is the 2nd time for me.  

My tech took the Cisco device that I need to return to ATT.

i RETURNED MY CABLE EQUIPMENT TO AT & T AFTER SOME SUPPOSED DEADLINE.  i WAS TOLD THAT, DESPITE THE RETURN OF THE EQUIPMENT, i WOULD BE CHARGED $150.00 PER BOX.  i ASK IF ANYONE ELSE HAS HAD THAT PROBLEM?

Ok so I called to cancel . I was told I could return my 4 boxes and 4 remotes only. Do I return the wireless bridge also? And do I include the access card with the main box? The woman on the phone said I would get an email with instructions, I did not. She said I could put the items in a bag and bri

Hello I am moving out of california state. I have 2 boxes of u verse wireless cords and an installation box kit for uverse high speed internet that we received in 2018. Is there a place where we can return it, or do we just recycle it? Thanks

I need to return my equipment but there are 4 boxes on the list but I only have 3, the 4th went bad and was taken off of my bill about 6 months ago.

I received a letter to return the equipment Immediately??? More than 2 weeks ago, I was told by your agent to return the large flat TV Cable Box ONLY. It was returned THEN, at Walmart in Plainfield, NJ.  I do not have any other parts to return. The FedEx desk Packed in their carton, the shippi

i have 4 DirectTV receivers, now i need only 3 . therefore i want yo return one of the receiver by go to UPS store to send it back to AT&T or Directv .do i need to call Directv first or just return it , then my account will be deduct renting fee for the one i return.Thanks.ML

hello. I received a message saying that I have to return the directv receiver. however, I did not receive a package in which I have to ship the receiver in. Please help. Thank you

How long does it really take the back office to send a label to return a receiver? Never received a label to this day for a receiver that was replaced in mid-September 2020. I have record of calling and calling and assured I wouldn't be charged a fee because I had made so many attempts to get a retu

I just bought a new hd dvr. I have a hd reciever that I need to return to direct tv. does anyone know the adress to send it to ? Also, what if I dont send it back and it sits in a box ?