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Friday Night Lights

Ok, I know I should just be more patient, but I can't. My directv service was on the fritz last night and I didn't get my Friday Night Lights fix. Now I'm not able to download it through On Demand. I went to the remote scheduler and set it to download a few times, but every time it gets canceled and

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Problem worker No SHOW Friday & Monday

Problem after new equipment, doesn’t recognize or stay connected to WiFi. Three worker failed to correct. New worker no show on Friday & Monday. No tv 4 days.

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Recording on Friday mornings is disrupted.....

Every Friday I have a recording scheduled.  It starts at 5am or 6am and goes for 2-3 hours.  The start time and duration may vary but it generally always starts at 5am or 6am and runs for 2 hours or 3 hours.  Every 4, 5, 6 weeks or so, the recording gets disrupted and only some of the program is rec

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Just a girl

In the world Not a tekyEEE!Can u let me wat ahtch my T V EE?!

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Standard DVR Receiver will not load program guide past Friday 10/22

My DVR receiver model R10 will not load the program guide for all stations past Friday 10/22 at 7:30 pm. Every channel says "To be announced".  I have called tech support, reset the DVR 3 times and it still will not work. I even unplugged it. Is anyone else having this issue? Can anyone give me sugg

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Install on black friday 11/25?

My appointment to have tv and internet was messed up twice because of AT&T. I called the get another date and the soonest they are saying they can sent a tech is on 11/29. So I checked on the myatt app and it says 11/25 is avaliable.Im confused as customer service told me 11/24 (Thanksgiving) and 11

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Did AT&T have a representative knocking on doors in my neighborhood Friday September 8,2017

This Friday September 8,2017 there was a female that was claiming to be an ATT representative that informed me that I was paying too much for my ATT bill. I would like to see what my options would be to reduce the price I am paying for your service. I also would like to remove the land line I have b

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I need to escalate an install missed this past Friday due to an incorrect ATT&T phone number

Richard [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]       I need to escalate an install missed this past Friday due to an incorrect ATT&T phone number on the t

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The Spanish Princess is Perfect for Fans of The Other Boleyn Girl

When it comes to King Henry VIII’s infamous six wives, Anne Boleyn usually gets all the attention. Not only is her whirlwind royal romance filled with flirtatious intrigue, it also singlehandedly changed the course of British history, as seen in the 2008 Natalie Portman film "The Other Boleyn Girl".

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Some HD channels....lost most on Friday the 8th of january

I live in the High Desert of SoCal....some of the HD channels come in but most do not. Very irritating during the first week of new programing...anyone figure this out yet?Satellite Transponders (32 total at 101)1-8 86 89 85 0 86 96 83 959-16 86 89 88 0 90 96 86 9617-24 86 100 87 0 88 96 87 9625-32

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Tech support chat was no help, Friday night and receiver keeps rebooting

See the press ok screen for 20 secs before it reboots again, tech support had me switch the order of the Hdmi cord although I know it had 0 to do with it.. Any advice?

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AT&T broke 2 sprinkler heads on Friday while burying the cable...855-365-4976 doesn't ever answer...

...and has now updated that they are closed for the holiday....National Brothers Day? Victoria Day in Canada? Closing a week early in advance of Memorial Day? Is this a Memphis thing as that is Sedgewick's corporate headquarters... How then does someone file a claim? I met the service guy as he was

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Cancelling for a disabled account holder

My brother has dimentia and is therefore not able to cancel his subscription. The location of his service is being vacated, so I need to cancel all services. How can I do that? (Note: I will be returning the equipment to you Friday at a UPS store.)

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UNC-TV Explorer channel guide is wrong!

About two weeks ago, UNC-TV Explorer channel changed its lineup for Friday and Saturday nights.  The U-Verse channel guide currently running is wrong, especially at night.  Explorer has put the detective shows on Friday nights and the travel shows on Saturday night - yet the remote guide schedule ha

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Closed

Bill Maher is back

Bill Maher is back on Friday evenings with his Real Time show. And of course, AT&T TV guide does not have this correct and did not record last Friday's show, thinking it was a repeat.How to get this corrected?

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Accepted Solution

Official Solution

GIRLS show removed from HBO On Demand?

The show Girls is no longer available to watch on HBO on demand through ATT. Nor does it appear in the search results. The newest season just wrapped up - why would they remove it?

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How to report a specific customer support rep?

I'm posting this to TV, although it really doesn't apply to TV, because there's no forum for customer support. (I wonder why...) Most of our interactions with AT&T customer support have been positive, or at least neutral. But not this past Friday night, when I encountered the surliest CS rep EVER. I

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No service since Friday due to 771 and no one will answer the phone nor can I get someone with chat

Error 771 has stopped all my receivers for 3 days. No one will answer the phone and the chat won't assign me a specialist either.

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Hi Julie,Thank you for asking. The third technician visit on Monday went very well. This technician (Byron) was experienced and fixed everything the way it was supposed to be installed in the first place. He spent 3 hours (until 8 pm) and then asked

 to the conversation: 

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Experienced Poor Service

If you have experienced poor service, please click/tag/add to this thread.  When I entered this community, I didn't expect to read some of the complaints which were like looking in my u-verse nightmare mirror.  It is time for the u-verse team to fix these concerns.

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Worst customer service in history

Signed up for service on 16 August 2019. Made installation appointment for 18 August 2019 between 12-4:00. That came and went no tech or phone call or email. Next day called spent 3 hours on the phone for them to say it was a dispatch problem. They made appointment for Wednesday 12-4:00. Tech came o

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