watching tennis - sound of tennis ball and action out of sync. tried all suggestions - changed channel - went back on dvr about 15 seconds - dolby sound is off. any other help?

I have been on Social Security Disability for some time now. I have repeatedly asked to make my payment date the 3rd of the month. I was told it could not be done, it had to stay the day I signed up. Therefore, I accrue late fees every month to the point that my service was shut off this week. I wo

It sickens me to have to make a simple call to AT&T.  This multi-factor authentication is ridiculous - I don't go through this to get access my bank accounts. They claim it is to protect the consumer - NOT! It is to protect them. It is clear they don't trust their own employees and processes so they

I was promised a $200 gift card within 30 days of activation. Nope, not on the rewards site and no where to be found. Was told by a customer service rep it was on the way. Nope nothing. Seems like att make a lot of promises with no follow up. They talked me into bundling my cell phone. Said they wou

Pleas help! I am unable to get picture on my HTC hero. I can log in. Once I choice a game, I recieve a message to disable wireless settings. How do I do this? Please help on the road home.

I need help I received a letter that this is the 4th time an infringement has accorded and I need to complete a tutorial. I have been trying all night and I cant find it or get on to even complete it...Also when I signed up for AT&T I was told a way cheaper quote. I was also offered this HBO, Show t

DVR has been functioning very poorly or not at all for almost a month now. All the rebooting & trouble shooting has not helped. Attempts at contacting support just lead you back to the self - help support website. Is there anyway to actually get AT&T on the phone or chat, to repair or replace the

My wired set top box is a VIP2262. I have had it replaced once because programs recorded  would remain on the box for 2-3 days and then be deleted without me initiating the delete command to remove.  It is now doing the same removal with the second VIP2262 box.  I am wondering if the

All of a sudden, my direct TV app has been giving me many problems. It has been telling me to check my network connections and relaunch app. My husband has a Moto z 3, his app is fine...no problem at all! I have uninstalled the app 3 or 4 times. I have cleared the cache and storage, I have made sure

Hello I am following up on a damage claim that I started on 7/16/18. I have been getting the run-a-round and dead ends to "mailbox full" messages to the supervisor and unresponsiveness for numerous requests . One or more AT&T trucks ran over the city sidewalk on the side of my house and is now

Just got off the line with a Directv rep after experiencing this problem starting today. At first I thought it was the recording I made only hours ago. Then, I tried playing many of the other programs I recorded and previously watched with no issues. Same results, as the program progressed, the pict

Why is local channel 3 not available in South Hero VT and when can we expect it to return?

AT&T is making a long list of entertainment and movie channels available for free for its DirecTV and U-verse subscribers who don’t already get the programming, like Discovery Family and Universal Kids. How long will that last or, for the people who do not already have, is it permanent?

How can I get rid of last chance or change it’s preference. I have over 60% free space on my Genie 2 and last chance is deleting saved programs I wish to keep. I’ve tried keeping them but within a day of two they are deleted anyway. I prefer to manage my saved programs myself. If I could at least no

How can I get rid of last chance or change it’s preference. I have over 60% free space on my Genie 2 and last chance is deleting saved programs I wish to keep. I’ve tried keeping them but within a day of two they are deleted anyway. I prefer to manage my saved programs myself. If I could at least no

I need help. I have been trying to get a copy of my claim form for 6 wks.I can't get it from anybody they told me a month ago they would email it to me within 2 hrs. It never came.I also need 3 new boxes . I am disabled and recently moved from a hospital bed back into my bedroom. I am disabled and n

WAITING ON DIRECTV AT&T TO GET ME MY LAST BILL AND TELL ME WHERE TO SEND MY EQUIPMENT IN BECAUSE I CANCEL MY SERVICE I HAVE NOT HEARD ANYTHING YET AND I THINK IT'S TERRIBLE THIS WAS LIKE LAST MONTH EARLY PART OF LAST MONTH NOBODY SAID ONE THING

I downloaded the Mobile App for the HTC Hero phone. It works great except it does not allow me to program channels I get through the off air antenna. Can this be done?