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Phantom Technician and repair

OK,   so last week I spend over an hour with a "technician" on the phone about my 2 wireless tv receivers that freeze the picture occasionally.   Of course they did all they always do, reboot, reboot, reboot, reboot disconnect, disconnect, disconnect and so forth. After telling him that i was tired

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Phantom DVR mute returns

It's been 4-5 years since this happened last, browsing through channels, suddenly see mute symbol in upper right and know just what it means.  The DVR muted itself, so had to go thru this:   To control the speaker volume of the motorola box itself: 1) Press and hold the AT&T button on the remote2) P

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Interesting to see this thread resurface with another phantom userid. I wonder whatever happened with the OP. @KGJones ??? 

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3 years ago

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Screen freezes on the DVR box TV

We just converted our uVerse from coax to complete digital yesterday. The DVR is in the living room and it keeps locking up, restarting and coming back online.  This did not occur with coax.

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AT&T Card Alerts... Phantom or Phishing Alerts?

Yesterday a text message came in Welcoming me to the AT&T Card Alert program. I never signed up nor rec'd a reward card.  Then this morning just after midnight a new text saying there was a $10 purchase and gave remaining balance.  This morning another purchase came for $3 and balance was the same.

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Why you should start your own thread if you need help and what you should say.

This forum is different than other forums you might participate in or read online. If you have a problem and have tried to resolve it using information found here or else where you should include that information But it is highly likely that there is something different about your situation. This is

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Yet another 3rd party apps thread

For my entire ATT Uverse subscription, I have never had access to any 3rd party apps (HBO GO, WatchESPN, Bravo NOW, etc). I can sign in to my account through HBO GO just fine, however it tells me that my subscription does not include HBO. The OnDemand service is extremely lackluster and is not a sui

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Every thread here is about FS1

And people are blowing up AT&T U-Verse Twitter about it too. This should force AT&T to write FS1 a check to satisfy all the customers. But it won't. And just wait until June ends at Showtime channels all go dark. That's when the $ hit is really going to hit the fan. They might lose a million subs!

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Clicked link to new thread for answer to slow response, get error

https://forums.att.com/t5/U-verse-TV-DVR-Receivers/Unresponsive-or-slow-Motorola-receiver/m-p/3424163/highlight/true#M1474BeeBeeSAACE - Master BeeBeeSAACE - MasterPost options menuFeb 8, 2013 1:37 PMRe: Unresponsive or slow Motorola receiverFor a fix to the slow remote responce or slowness in genera

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Hate to ask same question twice but messed up first time and thread disappeared

http://www.sovanow.com/index.php?/news/article/bit_to_give_up_halifax_wireless_rights_to_att/ so when are u guys coming to southhampton county va and what service will u offer?

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caller id

I have an H34 receiver. Caller ID on receiver sends phantom calls that read UNAVAILABLE every 30 minutes ( house phones do not ring since there is no actual call). Caller ID from receiver does work when I get an actual phone call

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Panasonic PT43LC14 code issue

With HR24 (auto programing) remote or standard RC64 I found no code which will operate the Sat/TV OFF or ON  button on a Panasonic PT43LC14 DLP TV .  Volume will work correctly with most codes but TV can only be shut off with PWR button in TV mode. Is there a phantom code? There was no such problem

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Accepted Solution

Official Solution

ATT threading to send me to collection even though i am paying dept monthly

Hey There, i was told by an agent that if i cancel service, i will not have to pay any cancellation fee. unfortunately, it didn't work out as he said; but that is an old argument. my concern he is that. i keep receiving mail from ATT threading to send my account to collection. i have been paying mon

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Yet another download speed thread.

I have used On Demand on and off for at least a year. Download speeds were about as expected with a 1.5 mbps DSL connection - 1-1/2 to 2 hours to download a 1 hour HD show. I recent;y upgraded my DSL to 7 mbps and tested it at over 6 mbps. On Demand downloads are now taking way LONGER than they used

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On Demand charges

Has anyone experienced phantom bill charges for On Demand movies you never ordered? My Mom is 93 and there is no way she would be able to figure out how to order a movie. Not to mention, there are several steps (i.e. previews) involved before you can actually place an order. She lives alone and even

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Has she had a set top box or DVR changed recently?  I can't answer about U-Verse, but I had this happen to me with Comcast when I had a DVR removed (so I could replace it with a TiVo); the tech took the box, but didn't leave any receipt as another te

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On Demand charges

Has anyone experienced phantom bill charges for On Demand movies you never ordered? My Mom is 93 and there is no way she would be able to figure out how to order a movie. Not to mention, there are several steps (i.e. previews) involved before you can actually place an order. She lives alone and even

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Another tailgate thread, help!

I have a slimline 5 lnb dish to take tailgaiting. I tried to dry runs this weekend to no avail. Are they that hard to dial in? I tried apps for my phone to help me, but still nothing. I had no problem in the past w/ the old dishes so I have experience in doing this. Is it more likely my dish is bad,

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I really don't understand how ATT intends to have any customer retention.  I signed up for Uverse back in June '14 in part because of the promised $200 rebate.  I was more patient then I should have been apparently, because when I finally called them

 commented 

10 years ago

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Uverse rebates

Hi, My uverse/phone issue was finally resolved in late September and I was one happy camper. When I initially agreed to switch from DSL to uverse internet (via online), the rep said that I would be receiving a $200 rebate for the equipment and installation charges. Does anyone know how long this nor

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Buggy R15-300

I just upgraded to two R15-300 DVRs. I believe that both have the latest software upgrade. Here are my buggy problems:1. I constantly get phantom Caller ID notices when there are no incoming calls.2. When I press the Replay button, the DVR goes back the 6 seconds or so, but when play resumes, it som

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@geebz25 - Your Language setting may have beeen changed - ENTER(bottom right) - Audio language should be on english.   Since Tv does not have surround decoder - make sure on stereo MENU- audio lang opts- Digital audio out.   We have not seen phantom

 commented 

9 years ago

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No sound from one specific TV/Uverse receiver

Have an HDMI connection along with cable connection between receiver and TV. 2 weeks ago, just lost sound completely from Toshiba TV. Sound bar does not provide any sound also. Picture is fine. Actually bought new Samsung over the weekend and installed in same spot. Again, absolutely no sound. All 3

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