I am trying to sign in with HBO Go on a new Roku I just got but I keep getting a message saying "this is a sub account, please register your primary account first." But it doesn't give me an option anywhere to register any primary account. It asks for my provider and when I select AT&T Uverse it aut

Can anyone please help?!   I haven't found this issue on the forum yet although there are a ton of entries about various billing problems. This is not about UVerse but I don't see one for regular phone/basic internet? I'm a caregiver for my elderly mom and she had cancelled her service 2 years ago b

The new menu format is AWFUL. Why are we now forced to have garbage in our home menu that some will never, ever use?  WE will NEVER watch Sports Central, but have to see it in high and prominent in the menu now.  We NEVER rent movies on DirecTV, but now it's slammed into the home menu, an

I scheduled directv to install this week. I am an electrician and have wired my home with cat5 on gigabit and rg6 quad in every room.  I have cable now and am switching.  I do not want the satellite on my roof instead I would like it on my wood shed. I ran 2 coax and two cat6 to my shed underground

Hello, Is there a way someone can message me privately so that I can give feedback regarding a certain employee?  Thank you.

I’ve been waiting on att uverse in my area for years now I currently have Comcast they are so awful To us . I was promised 7 months ago that att uverse would be available at my address and it’s still not we are ready to switch and so are several other people on my land that have Comcast I have a dis

Stop adding charges to my bills and give me my direct tv account credits!

I have had an equipment problem since 6/18. Direct tv billed me $7. per month for a box I don't have. I call constantly requesting a supervisor. Nope not going to happen. I called again to get the charges removed. I was told that the box had been riding in a tech truck for over a year. I guess he cl

I had a great experience a few months ago with Social Care handling a problem I was having with the amount of my bill, and with getting my ATT/Directv accounts merged. Once merged, I could only log in to Directv and it kept telling me to login with ATT to pay my bill.  I tried password recover, and

2-TV running one separate show currently being recorded not watched. Every minute or so I'm interrupted.. That's my limit of three & I shouldn't be seeing this screen. What gives? Also, this is the primary TV & the secondary TV is not experiencing the same problem at this time. It has before, but no

Can I have someone that speaks clear English to call me please regarding my account. My number is [Edited as per community guidelines) Shawn

Can you please provide me with an address for ATT U Verse customer service.  I want to send them a letter.

Please cancel direct tv now- come get your box & satellite etc - please ASAP! It’s disconnected  & address is  Donald C[edited for privacy – please do not post personal information]

I want to record Army football games which are on CBS Sports, but when I try to record them, the system says that's not allowed. What is going on?

I'm really looking for someone at ATT that has just a touch of common sense and cares about doing the right thing.  All this crap over the NASCR races is very childish of both you and Fox.  Both of you make millions of dollars off people like me and you geniuses can't even work it out and agreement

I didn't receive my reward card yet please send it

I lost my wireless connection earlier and have followed the instructions to reset it with no avail.... I just realized that the only light on my receiver is a yellow light surrounding the power button... I don’t know what I am doing wrong... please help.

Direct TV and AT&T are EXPERTS at hiding from their customers. There is literally no reasonable way to contact them! There is no e-mail, phone hold times are outrageous and chat is offline. I know what my error code is... 923. All I need to do is get a replacement receiver based on the notes. I

My new DIRECTV STREAM box just sits on a spinning page for 2 hours after picking my WiFi saying please wait with a spinning logo and no code. PLEASE HELP

Dup post please delete