We transferred our direct tv from one state to another and in the process after we were set up in our new home we received a phone call stating we need to prove we are not a business and to send pictures of the inside of our home along with a pic of tv after we hold down a button for so many seconds

It is February 12th, I would like to cancel my free ( 3 ) month subscription to HBO and I believe it's Showtime or whatever it is.    Thank you,   Debra   [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID

Granted ........ We LOVE our u-verse service but I called in and spoke to a (Michael) and then the manager Lisa and told them that I had recently changed jobs and that put me out a few extra weeks then normal so I needed to set up a payment arrangement to keep me from getting behind and I was told n

I have had a couple of receivers where if there isn't enough light at night the remote doesn't work.  I've called numerous times and they have never ever heard of this problem?  I can't believe I"m the only one for this to happen to.  Only my main receiver does this, an older version in my den works

Received new tv, and after triple checking connections, tv says no signal, check connections.  Dvr & gateway reset multiple times- dvr has all 3 lights on green/blue/red and they do not react to reset or by trying to power off manually or with remote.  Dvr is about 8 years old, and after 6 hours of

I have received over a dozen calls, all from different numbers, claiming to be AT&T DIRECTV. They all say the exact same thing, including... "...your existing package with us has been qualified for 50% off along with a free upgrade in order to well the discount on your monthly bill..." I belie

I've been told that it does and I've read on a non-directv site that it does not.  So, does it support RF?

I have recently purchased a mobile home with a Direct TV satellite dish on the roof. We will not be using Direct TV. Do I remove the dish and throw it away or do you come and get it?

I usually don't complain about any service providers but this issue has to be noted.I called ATT to change my phone line on September 12 to remove one of my cell phone line. Diana, an ATT represent, processed that cancellation and then pitched me the U-verse promotion. If I switch over from my cable

I posted elsewhere about replacing a failing standalone HR22 with an HR24. Directv made a miserable mess out of the order. The order was started on 2/23 and as of 2/27 the order was clearly stuck (online anyway) saying it was "in process" and that we would let you know "when it ships"... They sai

When the ATT tech came out everything worked beautifully. Somewhere in the time since, I believe my teenage son did some messing around with the different receivers in the apartment so he could get a better signal in his room, or something to that effect. Now, DVR will not record, pause, rewind or n

I have direct tv installed and the power cord has a piece of metal sticking out that cut me but not badly. Because of this, I had a disagreement with someone that is telling me that my landlord is liable for any damages / harm caused to me or company from the wiring of direct tv. I disagree with thi

Is there any way to disable this bloody screen saver or extend the amount of "inactive time" before the thing self activates???? It makes me mental!!!!  If the press ok message popped up after 8-12 hours, it wouldn’t bother me as much... but it pops up for me after 2 hours of not touching my remote!

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My DVR says it's recording a show, or it shows that a it was recorded, but when I click on it to play it either doesn't show, plays in Spanish or only plays part of the show and skips to the end or just stops completely. And now I see one show has completed deleted. What's going on???

We currently have U verse TV, Phone, and Internet but was thinking of maybe replacing U verse Internet with Comcast. Will they work together? I ask this because our RG is fed off of Coax and use Coax for our TVs except for the one by the RG which has ethernet. Will Comcast work with this setup or no

When i try to change the channel, the response is pitiful.  example:  I want to change channel to 206.  so i press the buttons but only 2 registers.  it takes like 5 tries to actually get to the channel.  it's so annoying. i am not the only one with this problem either.  my friend has the same probl

My Directv streaming app is not working on Roku. I can go into it and it just flashes or strobes and won't load. I have called Directv tech support and noone can help me.

Yesterday, 12/12/20, I received a phone call from 1-844-962-3879. This call went to my voicemail. The voicemail indicated they were from AT&T Direct TV and they wanted to let me know that my account qualified or 50% off and in order to obtain the discount I had to call them back on the number I

About a month ago or so the app no longer can live stream to my phone all the channels it used to. I also can't watch my "play list" recordings unless it happens to be in the "on demand" list. I am connected to the same wifi network on phone and DVR I believe this coinsides with an update to the Dir