Instead of recording The Thing About Pam, for the last two weeks, DirectV has given us The Story of Us. Why? What is going on? It is super annoying as we then have to stream it and , as we all know, no fast forwarding through commercials or rewinding. Can anyone at DirectV give us a satisfactory ans

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On 07/22/14, I called AT&T regarding "doing the right thing" by mailing me or crediting my account with a $100 (one hundred) dollars regarding the AT&T Prepaid Visa Reward card New Uverse customer signup promotion. (given to new residential customers who sign up for Uverse internet which I did as a

My dvr had about 13% left. Yesterday. This morning after a uverse outage of 1 minute (no wifi, no tv). It came back on. Went to check "my att" and found a memo you have zero recording space left. I finally reset my main (dvr) box and found it had 70 % of my recording space left. The darn thing erase

My DTV has been having issues lately. My HD tv was not getting all HD channels, and we found it to be a bad multi switch. When the multiswitch didn't need to be used. (I have 2 tvs 1 hddvr 1 dvr with 4 lines from dish). So we bypassed the switch and the HDDVR works great.But now the STD DVR only all

I program the Oriles to record as one of my team's. The DVR records the Nats instead and fails to record the O's. .I Manually set a week to record and the next day the DVR has taken out the record mode..it also will sometimes.e record the  visiting teams network instead of masn etc. Direct TV cant f

Having trouble with this genie. The remote won't work for anything except the volume

Hello,I have the Slimline HD Dish, I've had it for about a year and I Almost Always have a good signal and hardly ever lose it. BUT I have noticed that when looking at others dishes, they have three circle things (sorry not sure name of those, possible LNB) facing the dish and mine only has ONE. Doe

On my phones, tablets, and 3 different Roku models, I get a noAuthz error on all devices when attempting to use channel apps to stream since the OnDemand offerings are so limited. I have deleted, reinstalled, factory reset, you name it, to remedy this error & nothing makes a difference. The TLC app

I installed it twice and it is in Spanish. It gives me the choice of Peru and Brazil. What's up with that?

I have been a loyal customer for over 20 years.  I have the most expensive package that you have but every time I turn around I am loosing more channels. If I can’t watch the CW, CBS, and all of the other channels that you are cutting out, what’s the point? You are constantly cutting channels but my

With your sub-standard service and crappy customer service, you have lost me as a loyal customer for over 20+ years.When my wireless plan is up (6 months), I will cancel all of my services (phone, TV, internet and wireless {about $400 a month} to one of your competitors.Afer switching to U-verse, I

yall had two accounts at my address an charged me never installed the service on account no.*****   [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account number

Seriously, what's the deal with DirecTV Stream limit, and that DirecTV Stream actually expects residential customers to: A) Have the ability to purchase a static IP (which most residential internet providers don't allow) B) Actually pay for a static IP address if in the rare event one is availabl

All the tvpromise.com page did is put all the blame on NBC and FOX for not paying enough money to multi-billion-dollar at&t.  This is completely directv's fault.  In fact, it's at&t's fault, since they have brought service to an all-time low at directv.  Before at&t bought out directv, I hardly ever

Every morning, i turn on TV, launch DirectTV app from Roku home menu, begin watching a station, and the video freezes after about 10 seconds. Sound continues normal.  If i leave app and go to home page and go back into it, the same thing happens.  Other apps like Netflix work ok.  I

I don't have the Simpsons in my series manager but the DVR keeps recording Season 34 Episode 2 "One Angry Lisa" from on demand. It says 0 min partial. I delete it and the next day it's back. How do I stop it? Thanks.

I've been a customer for many years. Back in November I was having difficulties and ATT cares came in and helped out. They were so good they got me to sign up for a two year contract. Not two months into the contract they raised the price of my service. After spending over an hour between a chat age

I have had static on one tv for I forget how long. The tv is on  the highest volume possible and some stations you can hear and others have a constant buzzing sound. Now the land line has a constant static as well. Granted the land line is an old fashioned push button phone but it has been fine for

I have diverse. When I try to see the listing of my recordings it states "make sure rhis tv receiver and dvr receiver are connected to the network. I've rebooted this she and have rebooted my gateway. Any suggestions?