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ATT response to virus outbreak

Why has ATT not stepped up and provided free HBO and Cinemax to it's customers. With millions of Americans confined to their homes more entertainment options would be a great benefit. I would like to know if ATT is also profiting from the situation by increased movie rentals. Free movies or reduced

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covid virus trauma

My mother almost lost her life working against the covid virus as an RT due to a MRSA skin infection cellulitis toxic shock syndrome from a hospital isolation gown. Rare, I know but it happened to her. This led to her not being able to work, hopefully temporarily. We had to move in with her mom firs

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virus protection

is mcafee or norton included with my directv/att internet package?

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Covid 19 virus

In these troubling times of people being out of work due to virus. I find it shameful that At&t is almost tripling my bill, because my promo offer has expired, I have called 3 times to see if any offers are available, and have been told no each time. This tells me that At&t is all about the dollars

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Virus on my TV from watching Ray Donovan On Demand???? Is it possible?

My Sony model XBR-65X850D goes to black after 15 or 20 mins. There is code-like text at the top of the screen. I'm using HDMI connections. I'm running surround sound through a Sony audio tuner.  I have an image I'd like to post to show anyone who may be able to help. It's definitely not the TV. I ju

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Direct TV Reps Visiting your home during virus lockdown.

Two men with ID, who knew my name visited me today at my home. 03/31/2020 2:45pm asked me about my satellite dish, asked me about adjusting my plan and lowering my bill. I notified them that I have a “No Soliciting “ sign, they informed me that this would not apply, as they were not selling anything

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Mcafee is one of the best product to system security through virus. Through Mcafee the virus protection becomes so strong because they search each and every virus through scanning and remove them from the system.

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Why wasn't I told about Mcafee security?

Why didn't anyone from At&t tell me about this free security that I could have put on my computers when I signed up for service? I'm very upset about this because my laptop is full of viruses now and I can't do anything about it. I tried paying someone to remove them but they couldn't. It wasn't a p

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We've seen problems with firewall's (as noted above) as well as a virus program I believe.  You might try shutting down the Nomad software, disabling the firewall and virus program then opening Nomad and see if it makes a difference.  If you re enabl

 commented 

13 years ago

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"Waiting to Prepare"... and waiting and waiting and waiting and.....

Just got the Nomad yesterday and can't get beyond "Waiting to Prepare"... I've tried over and over and over.... I've rebooted the nomad, rebooted the Direct TV DVR, went through network setup again and still.... "waiting to prepare".... any suggestions would be appreciated... it sure would be nice i

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Have you tried disabling your firewall and virus filter during installation?

 commented 

13 years ago

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Codec install fails after activation

So I've been searching for a solution to this problem for a while and have had no success thus far so I'm posting here.  I've done MULTIPLE things to try and get this working... First my Custom PC details:Asus P9X79 Deluxe MoboIntel Core i7 393032GB Corsair Vengence PC1600 RAMOCZ Agility3 SSD  (on t

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The modems anti virus or firewall then.

 commented 

1 year ago

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HR54 hard-wired connection issue

Since around 2018, I've had an HR54 hard-wired to a router. A few months ago, it lost the connection and refuses to reconnect, wired or wireless. DIRECTV technician replaced the unit today with another HR54 and he could not get the new unit to connect. We tried connecting directly to the router, mul

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@tvan001 wrote:....  I would never used a virus scanner that is offered for free.  There are several good virus scanners that are free.  Microsoft Security Essentials and AVG are two that I have used personally.

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Why wasn't I told about Mcafee security?

Why didn't anyone from At&t tell me about this free security that I could have put on my computers when I signed up for service? I'm very upset about this because my laptop is full of viruses now and I can't do anything about it. I tried paying someone to remove them but they couldn't. It wasn't a p

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So is it really true that AT&T will be offering free movies,during this virus message??

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Free content available for our video customers during the Coronavirus (COVID-19) pandemic

I think direct tv should have free movies to watch during the coronavirus out break.People are asked to stay home and movies to watch would help the pain.

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Suspending DIRECTV for seasonal home

Due to the corona virus we will not be going to our home in AZ for many months. Can I do this myself on line?

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Good point, might try it with both your anti virus and firewall disabled as a test.

 commented 

13 years ago

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PC Client fails with errors 2-0-2 or 2-4-2

So I had Nomad WORKING on my windows 7 pc.  Was able to transcode, sideload, and watch shows, no problem. Then the PC client would start with the error 2-0-2 and not show any of the sideloaded content. After a lengthy call with tech support where we tried a lot of things including a complete reset o

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Lifting MLB Blackout

Will you be able to ask MLB to lift blackout rule during the virus situation on the regional sports networks such as SNY?

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You cannot blame ATT for that issue.  I always tell my friends and family to install a virus and internet protector.  Mcafee is a option which I would not recommend.  I love using Bit Defender and have been with them for the last 3 years.  I would ne

 commented 

11 years ago

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Why wasn't I told about Mcafee security?

Why didn't anyone from At&t tell me about this free security that I could have put on my computers when I signed up for service? I'm very upset about this because my laptop is full of viruses now and I can't do anything about it. I tried paying someone to remove them but they couldn't. It wasn't a p

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More likely the firewall/anti virus on the router or the proper ports are not open.

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ON DEMAND not downloading - error messages

Had directv installed for five days and continuing back and forward conversations (arguments) with CenturyLink and Directv about no "On Demand" access. We receive error messages that no programs match the filter. The directv box says it;s connected directly to the CL router and that the speed is

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removing service plan from billing online

How do I remove the charge for service plan monthly online. Can't reach anyone by phone due to virus shutdown

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On Demand uses the internet so your Anti virus or firewall may be blocking them or the ports are not open.

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OnDemand, networks removed?

We noticed a month ago that A bunch of networks were removed from OnDemand-example Food network, all reg. broadcast networks like NBC, ABC, etc. Does anyone know why? We only have dvr for two programs, & usually end up going to OnDemand to watch the shows we couldn't dvr. But now-pretty much no

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Your routers anti virus or Firewall maybe causing this or the correct ports aren't open.

 commented 

1 year ago

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HR54 hard-wired connection issue

Since around 2018, I've had an HR54 hard-wired to a router. A few months ago, it lost the connection and refuses to reconnect, wired or wireless. DIRECTV technician replaced the unit today with another HR54 and he could not get the new unit to connect. We tried connecting directly to the router, mul

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