I'm a relatively new DTV customer. I've been reading through the various forums here when I have issues or questions. After all this reading, especially on equipment issues, I realized I'm not really sure who owns the equipment that DTV installed at my house. In my case, I got a free HDDVR and HD Tu

There is a satellite dish on the community property and we have no idea who it belonged to. How do we find out who had service with that dish?

For those lucky people who already have the new guide, I was wondering if you could post what receiver you have and what location you are in. I have a h23-600 and a h21-100R in tulsa and would like to know if anyone with either of these two receivers have received the update yet.

We got an email a few days ago stating that our AT&T service was scheduled to be installed on Saturday.  We ignored it because we didn’t order anything so we thought it was fake.  Saturday, a guy in an AT&T van shows up and says he has an order to install U-Verse.  He had our address and my wife’s n

I have called several times in regards to being charged for whole home dvr service. I returned my 2nd box and only have 1 tv almost 2 years ago. No access or way to use the whole home service but still I get charged 3.00 a month for it. I have tried disputing the charges and get know where. Everytim

Does anyone know who is responsible for the accuracy of the information in the Guide for a channel. The information for the WTTW PBS channel has been wrong in the primetime hours most days for over a month now.  If I go to the WTTW website and view the schedule there, it matches with what is s

I live at the same address as my mother. We put the DirectTV stream service under my name, but she pays the bill. My mother uses AT&T cell service and already has an account with them. I'm confused as to who is actually responsible for the account because though my name was used to sign up fo

How do I go about going to the movies theater to watch a movie for free

I have questions I want to ask them but Directv will not tell me who this company is. I want to know exactly what dvr and receivers they are sending and which dish I am getting. I want to know I am geting the newest equiptment and not some old stock sitting on shelves.   Thanks for your help

Direct tv Technician took the satellite off my roof, threw it in the yard and left on June 20.  5 missed appointments to install/upgrade service and we are still without service. Nobody from customer service seems to have any answers. They only want to schedule me a new appointment.  I am sure direc

Is there no way to see Dr. Who past episodes (current season, but previous episodes) on Uverse?  Even logging into BBC America did not allow it.  Is this always like this, as we are new to ATT Uverse and we never had an issue with Xfinity.

Hi all, I am a Dish Network customer, who is considering the move to Direct to get all our local baseball games as Dish doesn't provide all of them. So I have some simple questions: I want to get two HD-DVRs. I only have two TVs currently. So say, TV in the bedroom is TV1/2, living room 3/4 I have n

Just wondering how the "experts" get their "badges" when they treat the AT&T customers like this. When a customer asked a legitimate question concerning blocked ads, Juniper (@snodgrassg) gave this answer: "If it bothers you so much that there is no advertisement playing, then see if you c

Media Share used to work from my main HD-DVR (HR22-100) until about a year ago when I had the Whole Home service installed. At the time I also upgraded my two other receivers to the H21-200’s. I’ve got the same 1GB wired network Media Share was running on prior to the upgrade and the same Windows Ho

I will be canceling my service (u verse phone, TV, internet). Will they provide boxes for returning the DVR and set top boxes, gateway and router?

I live in Manhattan, and get my DirecTV service through an MDU operator. I called DirecTV to try to see if I could get Whoie-Home DVR Service installed, and they told me I would have to contact the MDU operator to place the order.  I'm wondering what the chances are that the MDU operator will be kno

I have been complaining about Enhanced Content downloads for nearly a year.  They are VERY disruptive.  I have received several response emails saying that they only occur when my TiVo receiver has been inactive for 2 hours.  This is ABSOLUTELY not the case.  I know how to interrupt and stop them. 

I am tired of calling "customer service", I need to speak to someone who can help me with a bogus bill.

I guess these things are on back order...I'm a bit frustrated that:A) The installer didn't have ALL the equipment needed when coming out to setup the whole-home DVR (and adding 1 new HD-DVR)2) That he had ME call DTV who somehow ordered me 3 CAT5 cables instead of DECAd) That after 3 phone calls I f

I'm considering getting two HD DVRs for my TV. We only have one TV, however my wife and I both watch different shows, and sometimes we want to record more than two shows at the same time, or sometimes our DVR fills up, especially over vacations. Could we add a second HD DVR to the same TV? Would tha