Learn how to manage your DIRECTV account.
Need help with claim for property damage from AT & T/Direct Tv installation
I have filed a claim with AT&T over property damage caused by a Direct TV installer. They responded promptly and I forwarded the information requested. They sent an incorrect release and I asked for a correction. Been a month now and I cannot get anyone to respond to phone calls and
Continual pop ups in the bottom right hand corner of your TV screen while watching TV shows on TV
While watching any TV Shows I continually am getting these pop up commercials in the lower right hand section of my TV to watch other shows etc. It's totally annoying. I am already paying for the recording service to fast forward so I don't have to watch 20 commercials, now there is no way to get r
Where can I find out if a phone number is legitimately from DirecTV? (855-744-1728)
Is there a way to verify with DirecTV if a phone number is associated with DirecTV customer service? The phone number in question (855-744-1728) was called by me and does answer as if it is DirecTV customer service, along with a live representative, but I can't find it anywhere on the internet, e
Can't view invoice on website
I cannot view my invoice at directv.com. When I try to, it says that I need to go to att.com. When I go to att.com, it says that I need to go to directv.com. I just get sent back and forth between the 2 websites. I have been able to access my invoices online for years, but have no
Cancellation - No confirm email
Hello, I had to cancel my service. I cancelled over a week ago. The official cancellation date is in 3 days. I have not received any type of cancellation email or how to return my equipment. Is this normal?
Signing in to my account is a nightmare!
I have tried over and over to sign in without any success. It sounds like this has been a problem for quite some time. Help!
I purchased Directv from Costco, when do I get my reward?
Being charged for PROMOTIONS
We took the bait and decided to go with a 3 month "free" channel promotion. Get our bill and SURPRISE, we are being charged for those "free" channels before the end of the PROMOTION. We've been calling customer service allllll morning and keep being placed on hold or they don't understand WHAT the p
Pay For View
Boxing show ordered 4/22/2023. We are 76 years old, plus dog and alone. Had Directv for 25 years and never ordered a Pay For View. How can this happen? Nancy in Florida
Is the beta tester function still used? I am/was one but haven't heard for them in some time.