Learn how to manage your DIRECTV account.
Cannot Pay or View Bill
I have not been able to pay or view my Directv Bill online (or anywhere else). I have a balance due that I cannot pay. When I called, the rep send me a link to pay. But to use the link, you must know your account number. Further more, the amount due is not typically what I pay and I cannot see the b
I was flipping between ESPN, ESPN2, and TNT last night watching basketball and for some reason TNT was on a 30-40 second delay (confirmed by the time and score difference in the ESPN iphone app). It was almost like I was watching a streaming version with how far behind it was. ESPN was perfectly ca
Hours of customer service
What are hours you can call customer service
I called DIRECTV twice in the past 2 months trying to cancel my service and it still did not get cancelled and I was charged $250/month. When I called a third time they told me they had no record/notes of me calling in. I have my call logs that shows I was on the phone with them for over an hour eac
Being charged for NFL Sunday ticket even though no longer have service
We were deceived into a 2 year contract with directv including free nfl package from att representative at Costco. We were told no contract but it came with a contract. Then now we are dealing with being billed the nfl ticket even though we noticed directv we don’t want to nfl service. We have had t
Add peacock as add on
Unable to add add ons to my account, not an option. Cannot add anything , customer service said to wait until next day and maybe it will be available. It’s not.
Add Peacock channel
Would like to add Peacock to my services.
Dishonest company and poor customer service
DirecTV refused to call Michdig to have underground lines identified. Orders put in wrong and techs refused to connect services with receiving payments at time of installation. Customer service team is not empowered to resolve issues, they will only transfer you to different departments. Supervisors
When will I get my gift card
I signed up for AT&T in August. I was told I will receive a Visa gift card for 100.00 dollars in 3-4 weeks. I would like to know when I will get this as it has long been psat 3-4 weeks. Thanks, Linda lewis
Why the direct package is outrages high for the Own, Lifetime Channel
Direct Tv packages is extremely high and the packages that don't include OWN, LIFETIME Channel. And when you call to express to the representative about the expense of the bill no one cares