DIRECTV STREAM Setup & Equipment

I have a 5.1 surround sound system (Sonos) and noticed when I put the audio on DD DD+ it only works on some channels and not all of them. Then I have to go into settings on the Samsung tv and change to PCM. Why is this and is there something I can do to fix this. I want to have 5.1 audio and utilize

I have a Roku 50" TV with an Osprey box. (Roku Select TV, not a 3rd party brand). What is the best remote control emulation to use? We have been using TCL (and tried others), but any IR functions are frustrating - sound, power. It works, but can be super inconsistent. I truly believe the IR receiver

Direct Stream: When I turn on the TV and surround sound receiver with my DirecTV remote, I get a message on the TV screen asking if I want to pair the remote to work on TV.  It has YES and NO.  I OK the YES and then it takes about a minute for the remote to pair with the TV.  Everyth

My direct box is a small dongle not a box and i want to connect a second remote to it

I do not use the Direct TV box I have the genie remote. How to I turn off power save mode

We've had the Gemini Air for 5 months. It drops the signal several times a week and we have to do a hard reset. We just had it exchanged and the new one is also dropping the signal.  I know it isn't the internet/wifi because we stream 2 other tvs and never have a problem.  It is extremely

I have 3 Gemini in my house and none of them ever find any devices when I try to pair a bluetooth speaker. I have tried to pair multiple bluetooth speakers to each Gemini, restarted each Gemini, and have even tried fully resetting them. I have called customer support several times and they still mak

Will not connect. No matter what I try. Samsung TV, LG Sound Bar. Worked fine with Altafiber. Directv Stream not so much.

Thursday, 3/21/24 Hello, Bought a new Samsung TV at the end of January this year.  Works great with Comcast cable and Amazon Firestick.  In February, stopped Comcast and switched to Fidium internet and Directv.  That’s when problems started.  The Directv Gemini Air (with its in

I recently had DirecTV service installed for my mom's apartment. She has 2 of the Gemini streaming devices.  The problem is they seem to go to sleep and the only way I have found to 'wake them' is to just unplug and replug the power input.  Simply hitting "ON" on the remote turn on the TV