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Unwanted Pop Ups

How do I disable the "available in 4k on channel ???" message that always pops up as I change to certain channels? Very annoying to have to clear it everytime. I am aware the channels are available in 4k and I don't need this pop up.

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My local ABC

I saw on the news this am that the dispute had been resolved with abc Disney. I haven’t had my abc network for years and was excited to hear that it was resolved.  Only to find out that mission broadcasting still won’t offer abc via direct tv.  I have been considering getting rid of direc

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1.1K

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Episode listing in my library under series not showing up

Hi, quick question when I go into menu, my library and recently recorded for a series, it used to list out each episode and I could choose which episode to watch now when I click on my library, recently recorded and series and hit select the screen says this is where your recordings will show up and

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275

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The banner is stuck across the bottom

The banner showing movies etc. won't go away. It's stuck. this is the first time it has happened. What to do?

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215

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Pairing an onn. Roku TV with directv remote

I have an onn. Roku TV and it is not listed as a brand option to pair with the remote. I read somewhere that if you select Insignia as the brand it will pair the TV with the remote and it did after scanning through the first code. I hope this helps.

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258

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Mini genie powers off every 18 min

We just upgraded our DIRECTV equipment because we were having issues and were told that is what we needed to do. so now we have a new contract and still have problems. we have a genie 2 that is connected to an eero wifi extender. we only have an issue with 1 room (which is the main mini genie (with

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230

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Can't login to account

Everytime I try logging in to my account I get the error message "Oops! It looks like you entered your at&t sign-in credentials." Which I haven't! So I go thru the process of setting a new password and when I log in again I get the same error. I have an AT&T account with a different user nam

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265

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Lifetime channel skips

Why does my Lifetime Movie channel all of a sudden all glitchy and skips. I have Fiberoptic internet and all other channels aren’t having this issue? We have the Choice pkg

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240

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My remote types letters rather than station numbers

My remote types in the letter under the number rather than the station number. How do I fix this?

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265

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Accepted Solution

pink screen/no audio

this happened in Feb'24 and now again for the past many weeks - the screen goes pink and there is no audio. Only way to solve it seems to be to power cycle the mini genie. I also changed the HDMI cable from the mini genie to the TV with a more expensive one. I just called DirecTV and they say that t

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457

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