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NFL recording question

Hello, I am a longtime Xfinity customer considering switching to DTV. I am told that when I make a recording, 2 copies are made. One goes to the hard drive and one goes to the cloud. We only see the cloud version if something interrupts the main hard drive recording. Starting with 9-5 NFL opener, e

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Directv Equipment Upgrade

I'm wanting to upgrade my equipment to the most recent version. I would also like to use more than 3 TV's. This is the list of equipment I currently have: Genie Gen 3, Model HR54-200 4 ea Wireless Genie Mini, Model C41W-500 Wireless Video Bridge, Model WVB2R0-34 Thank you for your assistance

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Local Channels Cut Off Today

Direct TV just cut off all the local channels today and I’m (Edited per community guidelines). You need to either bring back the local channels or reimburse  me for all the tears of service I have paid.

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Record program list displays some blanks

I'm using a HS17 DVR server and four of the 4K mini genie clients. When scrolling thru the list of recorded programs the information for a few of the shows in the list will frequently come up blank.  If I scroll up/down the information usually returns.  This has been going on for 1+ years

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Doubleplay has me stuck in 2 channels

Doubleplay has been activated, possibly accidentally, and I can't shut if off. You are supposed to be able to type in another channel number or select from the guide to change channels, but that doesn't work. I get a message screen that tells me I have to stop one or the other current doubleplay cha

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Any idea to turn off HDMI control (CEC) on Gemini

My Gemini indicates that HDMI control is on, but I cannot find a way to turn it off. There are several posts by the top ranked experts here that CEC can cause issues, and I am interested in turning it off on my Gemini. Anyone know or succeed on this? Greg

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When AbC RETURNING!

When will we have our ABC channel back! Been too long!

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SD to HD Swap

Like many others, we too received a letter about the local channels on my SD receivers going away unless we upgrade.  We do not want or need the Genie system.  We only want to swap our 2 SD receivers for the H25 receivers.  I called them today to do this, thinking it would not cost anything, and ala

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New subscriber with Auto-pay to DirecTV but AT&T has not hooked up internet

We signed up for AT&T and DirecTV on August 19, 2024. Due to the ongoing AT&T strike, our service has not been installed.  However, we have begun to get charged for DirecTV through auto-pay.  So, we are paying for service that we do not have.  We have called DirecTV about thi

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My recordings are listed but when i click to see episodes it has

My recordings are listed but when i click menu, my library it has it shown but when i click on one to see episodes that have been recorded  it is a different screen than before and says all recordings and not the list of episodes?  Never had thos screen or issue before 

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NOT FINDING WHAT YOU'RE LOOKING FOR?