Streaming + Device & App

This is still an ongoing issue, freezing, heavy congestion, shows restart continues, today alone everything restarted, I have updated my Directv App Build #2002096888 Version 5.0.81 For 2 months this has been ongoing you are supposedly fixing it, nothing happens, you want me to private chat but stil

Every time I tried to log into the DIRECTV stream app. It gives me care code 902 which I’ve read has something to do with the Wi-Fi but the Wi-Fi is good. Everything else is working and letting me login. It’s just this app in particular. I’ve tried deleting it and re-downloading it. I don’t know wha

On both of my Gemini air devices, scrolling up in the guide is much slower than scrolling down - the best way to illustrate this is with this video: https://photos.app.goo.gl/sbNuRVpiJjoADpni8 This doesn’t happen with the Roku app nor the Samsung smart tv app. Seems pretty clear to me that it’s a so

So, I bought their general pack not long ago, and at the time (just like you sign the terms and conditions for any general subscription based platform) I signed their terms and conditions, knowing that the free trial would expire in a few days, and a day or so before that happens, I will receive an

When I signed up for Direct tv streaming service, I got 2 Osprey boxes. Apparently they are no longer available and have been replaced by the Gemini. What is the difference? Are the apps the same? Do they both use the same remote? One of my Osprey’s isn’t working 100% because of a recent storm. I kn

I've had two baseball recordings cut off with one out to go, despite having the auto extend box indicated. Am I correct in assuming if, when you go to Upcoming Recordings, and that box "+autoextend" is shown, then the the feature will be activated automatically without any further action from me? Is

I just purchased an LG Oled C4. I was finally able to get HDR to work by setting the Gemini resolution to 1080p, but the 4K channels stopped working (message saying my TV doesn't support 4K). If I change the resolution to the recommended 3840x2160p, the 4K channels work but I can't turn on HDR. Is t

It seems many live sports events are monitored by DIRECTV and they automatically extend recordings if the event is continuing past the planned end-time in the Guide. Today is Day 2 of Wimbledon, with rounds recording from 6 AM ET to 4 PM ET, and today is day 2 that the recordings ended as planned -

I’ve updated to the latest app on all of my Android/Google TV devices and I have the 4K channels, with the exception of the Nvidia Shield. Is this by design or is there a specific video setting that I should use on the Shield?

I'm new to DirecTV and just got the genre pack (my entertainment). Don't like the interface on Amazon Firestick 4K where I have the DirecTV app. I was wondering if the C71KW-400 will work with my plan and will it stream on 4K (Dolby Vision and/or HDR). Thank you.