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Wrong version of movie playing

Channel 506, Running Scared movie shows it’s supposed to be 2006 version with Paul Walker but it keeps playing 1987 Billy Crystal movie. This has been like this for over 6 months.

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Uverse excitement turned to disappointment. Any others?

My name is Amber and I've been an AT&T customer for a very long time. Have you ever been passed around from operator to operator so many times (with no answers, no results) that you begin to feel devalued as a person?By the third or fourth time that a supervisor has hung up on me (sometimes after HO

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In other words, the only support Directv Customers can get is the inept phone support that AT&T has available? You can't even walk into a AT&T store to get help with any Directv problem. Poor service is forcing all of the long time Directv prescriber

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Customer Service billing dispute

First, I want to say I have been a longtime subscriber and the customer service has been very disappointing since AT&T took over. Here is the entire scenario: We called customer service on March 11th and told them we could not watch more than 3 tv's at a time, but we pay for 5 tv's every month for y

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long boot up time

is it normal after an interuption in power for my hr22 dvr reciever to take a long time to boot back up

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Have you tried a different AT&T receiver on the TV?   You may also want to look into a non-destructive disaster recovery... I'm sure @skeeterintexas can walk you through it.   The other idea is to use component cables instead of HDMI. Component was r

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HDMI error

My TV was working fine this morning. Now it shows the error HDMI error. Unable to display video. (H1001 - HDCP not supported on this display)I have swapped the HDMI cable between the Uverse receiver and the TV, swapped HDMI ports on the TV, and rebooted the gateway and the receiver numerous times wi

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Was there a system problem during Super Bowl XLIV causing pixelation?

All during the halftime show and 2nd half of the game, the picture constantly pixelated and cut out. Many times 25% to 50% of the pciture was blurred out. There wasn't any inclimate weather during the game, radar showed clear skies. Compared the picture to over the air broadcast on a different T

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How long will these new free channels last?

AT&T is making a long list of entertainment and movie channels available for free for its DirecTV and U-verse subscribers who don’t already get the programming, like Discovery Family and Universal Kids. How long will that last or, for the people who do not already have, is it permanent?

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Yes the same thing happened to me the Technician wanted to Drill a Hole through my Brick Wall: So I informed him to install the cable just like Comcast, He Said his Cable is Fiber Optic so I gave him other Options but he Refused: So I Told him to

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ATT Installer Drilled a Hole Through My House

I am so upset that the AT&T installer drilled a hole through my family room wall and all the way through the exterior siding of my house. This is detrimental to the value of my home and destructive. No sealing was done, just a hole through my house. Customer service heard my complaint and never resp

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3 loud long beeps sound

We started about 3 hours ago receiving a loud 3 long beeps sound. Happens every half hour or so. Any ideas what's going on? Thanks Kbert

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Totally unprofessional and even bullying behavior on the part of the Tech. The Tech was never in any danger and was working in a residential neighborhood where people do stuff like, oh, walk their leashed dogs. If the Tech can't deal with that he's i

 commented 

8 years ago

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AT&T Service Technician yelled at my son!

On Saturday June 3rd 2017 my 12 year old son and I were walking our dogs, my son was about 8-10 feet ahead of me, he was just about to walk pass an AT&T service technician who was talking on the phone and standing next to his van talking on the phone. Our dog Trixie, who my son was walking, walked t

Question

The scenario is this simple: #1 Watching DirecTV DVR'd show (1 hour long in total) on TV connected to DirecTV DVR. Watch 30 minutes. Turn off. #2 Walk to bedroom, turn on 2nd TV which is also connected to a DirecTV DVR and continue watching from stop

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Why can't I watch a program on DVR already in progress?

If I watch a program from DVR on my TV - lets say half way. Why wont the iOS app (playing same program from DVR at home on the same personal network) pick up where it left off?  The iOS app always tries to play from the start and does NOT allow fast forward. Its of no use unless it can continue from

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1 TB HD upgrade for HR 20

i've been planning to upgrade ever since I got my HR20. that's a long time ago.can someone suggest to me if I were to walk into FRY's electronics what I can get off their shelf that is reliable and will work without problems? or from Mwave or Newegg.including what cable to get.I know I can order off

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Long recording

I am recording a basketball program. The time indicated for the game is 2-hours. However the game goes into overtime. When I watch the recording it cuts off at the two- hour mark thus I miss the exciting ending.  I have had regular programs also cut off before their scheduled end. I know that someti

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Long term system outage

The power in our apartment complex was out for about an hour on October 3rd at 12pm central time. Once the power came back on, our uverse was down. It is now almost 24 hours later and the outage for uverse is still happening. How long does it take for AT&T to fix this issue because it is ridiculous?

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How long does it take to download movies?

How long does it take to download movies on on demand?

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Free Preview of EPIX

EPIX will be having a free preview April 21-24 on DirecTV. You can catch the new EPIX series, Billy the Kid on April 24th. Channel Lineup: 558-560: EPIX (DirecTV)

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how long for firmware update

once you opt in, how long does it typically take for an h23 to receive the appropriate firmware update? i've got it networked and everything, but don't have any MRV menu options currently. I opted in on an HR20.

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Long term customer rewards

I've been a directv customer for almost 20 years. A wireless customer for over 6 with AT&T.There's definitely a difference in customer appreciation for long time loyal customers before Directv was managed by AT&T.Directv would offer its long term customers insensitive that a brand new customer would

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Long Cable Run...

Just completed long run of 500' of RG11. Put grounding blocks on post at top of mountain and stubbed into them with RG11. Used 8' of RG6 to run into dish LNB's. (RG11 wont fit.) At my house, the RG11 runs into (2) LA142a amplifiers. I used short stubs of RG11 from there into a HRPID1422 power insert

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