How do I get DirecTV to remount/reaim my dish antenna following re-roofing of house?

Transponders are not receiving signals from the following satellites: 99(b)103(a)103(b)

If you have issues connecting to the following on the PC:ATL-PITCAR-NYGIND-HOU Switch the video quality from settings to MEDIUM quality while we continue to troubleshoot the high quality streams.

After following step by step instructions to restart then pressing ok on box no luck many times, then trying unplugging power cords and then trying the restart again still no luck  Sooooo frustrating!

Man I am loving watching football in 3D!  But has anyone else noticed that is is difficult to see and follow the ball on kickoffs and long passes?  I also noticed this while watching some of the World Cub games.   The picture is also blurry once in a while but I am convinced this is a camera focus i

I spoke to a customer service rep in Oct 2021 to see if there were promotions, he promised me that my equipment charges would be waived going forward on my account. I called back today 12/10/21 as the charges are still being charged on my bill. After basically being told no you weren’t promised tha

I upgraded my internet speed today from 3mbps to 18.  The minute they started the upgrade my Uverse TV lost its signal and gives me the message "You are not subscribed to this channel no matter channel I place it on. I have no signal. Spent time in chat with a tech without success.   My Question, Ho

We have been remodeling our home the past 6 months. I didn't cancel service or put it on hold during this time, thinking we would lose the current plan or have to start a new contract. The satelite and equipment have been unhooked from all locations.  Questions:  1. What are the option

I have a few direct tv stream boxes and some amazon fire sticks and something started recently that is driving me insane.  My wife always watches halmark.  I always have CNBC on in my office.   Every morning now when I turn on my office tv it sstarts with halmark or whatever&nbs

I recently moved and have been trying to give you back your Cable box and modem. I have called 3 times and the last call has been 1 hour and 20 minutes so far. I have been transferred 5 times and each operator asks me the same info and I am no closer to returning your boxes. You are a communication

I cancelled Directv last night, but wasn't aware of the changes to proration, so now I have service for two more weeks that I do not want/need. Can I go online and change my package to the cheapest one possible to be issued a refund for the difference at the end of service? Semi-related: I was pre-c

I've got my DirecTV console in a cabinet.  It works fine with the door closed because it uses an RF signal.  Also in the cabinet is my Denon AVR-591 surround sound receiver.  But because it is IR, when the cabinet is closed the signal cannot get to it.  My DirecTV remote is currently configured to c

I am a Directv customer and have been for a no. of years. My most recent bill went up from 92.00 to 145.00. I contacted customer service to plead for a reduction to what I had been paying. Of course I was hung up on after a half hour or so as I was being transferred to a supervisor. I called back on

after following the provided instructions, the wireless receiver gives the following error: "This Set Top Box does not match the account settings".

I have used my location free with directv for many years, but all of a sudden since the most recent update I am unable to use the List function or any other remote function with out getting an error.  The error ask the user to change the receiver from HD to Standard by holding the exit key.  Which i

I was disappointed to discover today that my $150 rewards card apparently expired 30 days ago on March 31, 2014. I am even more disappointed to learn that AT&T, according to its customer service, is offering no resolve on this issue. I think this is a very insincere business decision by the company,

I am seeing “uverse is not available at this time . Please try again later “ I then click on the box on the screen to the right that says “restart receiver “ that doesn’t help? What next ?

My receiver was automatically updated on 11/12/2008. Since then, I have begun having problems with the receiver holding my phone line off-hook. I hear an alert signal when I pick up a handset to make a call indicating that something did not hang up properly.Since the upgrade, I also see multiple cal

There is nothing available at this time....I get that message each catagory.. I hooked up less than 15 minutes ago.. What do I need to do?