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U-verse is down in Milwaukee/ Brown Deer, Wi
U-verse is not working. I was told it’s due to the cold. Any idea when it will be fixed? just trying to confirm others in the area are having issues.
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U-verse TV Equipment
Downloading On Demand Programming
I am able to download On Demand programming without any trouble except for one episode of Nurse Jackie on Showtime On Demand channel 1545. The episode is "Caregiver". Any suggestions? I have tried resetting my receiver. However, because I am able to download all other episodes of Nurse Jackie f
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DIRECTV Equipment
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Official Solution
Closed Captioning Only Works Sometimes
Why doesn't closed captioning work on USA/Dig, Showtime/Nurse Jackie and FX/Justified? Also, why is it on live tv shows, the CC is usually 3-4 sentences behind what the people are saying? Warren
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Watching U-verse TV
Hi @3Ruffians, We are so sorry about all the issues you had trying to transfer services. We are happy you were able to get to Jackie to have your issues resolved. We have tools setup in place to make the moving process easy, and we are sorry it w
1st person to EVER move Uverse service (apparently)
I have spent several hours over the past few days on the phone trying to move my existing Uverse TV and internet service from one address to another. I was trying to disconnect on the 3/14 and connected to my new address on 3/16 . How can no one grasp this concept? The customer service reps seem
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My models are HR20/700's. DirecTV installed one and the cableing for the second. I bought the second HR20/700 at Costco and hooked it up in my bedroom the same way the Living Room unit is connected. Both units have a brown box installed between th
Whole-Home Playlists not updating
I have 2 HR20 HD-DVR's on my home network and have been enjoying the new whole-home option for several weeks. In the past week I have had two separate instances of the playlists not updating properly. The only way to fix it seems to be a reset-reboot which takes over ten minutes to complete. Is t
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Accepted Solution
Picture Quality
When watching live streaming golf say nbc on Fubo. The colors on the green mainly on closeups show distorted brown and green patches. Have lg oled c2. Does Direct tv have a similar issue?
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Watching DIRECTV STREAM
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Official Solution
Want to Watch Series on The Good Lord Bird (ShowTime)
I recently read that ShowTime is doing an 8-part series based on John Brown in the book The Good Lord Bird. I cannot find it on my Guide on the TV for the ShowTime channel. How do I go about finding out when this series will be played? Doing search did not find any results.
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Watching U-verse TV
NFL Sunday Ticket Titans vs Browns
Yesterday, I was unable to watch the Titans vs Browns via the NFL Sunday ticket. I got a message saying that the game was blacked out for me. The game was not being televised on one of my local channels. I live more than 150 miles from Cleveland (where the game was played) and the game was sold o
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Watching DIRECTV
Directv has millions of DVR's in service so odds are several will fail every day. A bad power situation, brown out, intermittent outages would be more apt to cause multiple failures in a single installation.
Hard drive death
Tuesday install MRV. Wednesday a HD DVR hard drive crashes. Saturday my second HD DVR crashes. Seems like a possible issue with the MRV. Systems is hard wired cat 5 e with gig switch and router.Any one else see this?
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I have never had so much stres than I have had with at&t U-verse!!!manipulators, liars! cheats! afraid to talk to people. they would rather cheat & lie or manipulate,they should be in jail. I am going to governor Brown on my issue.
Where to file complaints and grievances-Uverse
Since I can't get any feedback, assistance, or help through any other source at AT&T; I'm hoping I can get direction here. I have filled a claim through BBB and plan to FCC. However, I would still like to file a formal complaint through AT&T. Is there a link? A site? Is it done through the mailing
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DIRECT TV DISPUTE
billing dispute on direct tv (Edited to remove personal information)$30.50 for mlb extra innings not ordered CANCEL, $ 15.99 billed for family channel not ordered CANCEL$44.70 balance from last bill that was changed when I spoke to representative and I sent the amount that I was told $181.51Als
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DIRECTV Account
please call customer service ext 721??
Rcvr is displaying " for service,"please call customer service, ext 721" I called the 800 customer service number, and all I get is the standard recorded message - no option to call ext 721!!How do I do that to get my receiver reset??don Brown
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DIRECTV Equipment
I don't think they even took it out of the box, it looked just like mine, same brown box, both things still wrapped in plastic. They must assign it to you when you create an online account, because we all got 1 box free as part of the program.
Boxes
My friend and neighbor gave me his box, these are all new as our entire HOA (275 homes) is switching from Frontier to DirecTV stream. Can I use his box? When I do a factory reset does it remove his profile permanently? They are only using the app on their smart TV.
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At that point you will definitely need to call DirecTV to get it updated on the account. They really need to fix things from the account and website migration. Nobody here can check the system as this is a customer to customer forum, not official s
Credit card information not staying updated
Every month when I go in to pay my bill I keep getting a bar at the top of my account overview that tells me my credit card is expired and needs updating. It expired back in March and I updated it with the new information at that time. At this point I have now had to update that information continuo
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I use a APC battery Back 1500 for my TV & Directv Genie my avr -- It will hold them for about 4 hrs --However I do not use it for that -- I use more for immediate power fail or brown outs -- Which is best -- IF the Power is gone for longer -- I
genie power consumption
I am planning to purchase a back-up UPS to use with my genie dvr to prevent shut off for brief power outages in order to avoid lengthy reboot.. How much power does the genie consume.
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Hello @elportalian,Thanks for providing all that additional information. Is there another T.V. source you can try?We want to narrow down the issue and see if you're still experiencing issues on another T.V. in regards to the brown tinting that occurs
DirecTV 4K Compatibility with Sony Bravia XBR65X950G
My current configuration is HS17/100 with the C61K-700, both with the latest updates, and a Sony Bravia XBR55X850C, also current on updates. When attempting to view DTV 4K Channels 104-108 the picture is dull with a brownish tint, basically unwatchable, which I don't watch. But, 4K content is perf
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On the problem DVR's remote, press the brown right arrow button. Do you get a "Apps loading" message followed by the Apps bar?
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Can't control HR24 via iPad. Settings > Whole Home >External Device is Missing!
I just upgraded to HD with MRV. On my son's HR24 the option for Settings > Whole Home >External Device is missing! Any ideas on how to enable this option so I can control the DVR from my iPad? Configuration:four HR24 HD DVRsone HR20-100 HD DVRone H24 HD receiver All networked together via DECA, a
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