watching tennis - sound of tennis ball and action out of sync. tried all suggestions - changed channel - went back on dvr about 15 seconds - dolby sound is off. any other help?

The Quick Tunes Icons have disappeared.  I have refreshed and re-booted the receiver but this did not fix the problem.  Any suggestions?

I read lots of posts about this, and saw on my account that if I still had access to Nick Jr no further action was necessary. However the channel has been removed from my subscription. I need this channel back for my grandchildren urgently. Please help resolve this. Thank you.

DVR has been functioning very poorly or not at all for almost a month now. All the rebooting & trouble shooting has not helped. Attempts at contacting support just lead you back to the self - help support website. Is there anyway to actually get AT&T on the phone or chat, to repair or replace the

I have been on Social Security Disability for some time now. I have repeatedly asked to make my payment date the 3rd of the month. I was told it could not be done, it had to stay the day I signed up. Therefore, I accrue late fees every month to the point that my service was shut off this week. I wo

There are some old GUI software bugs creeping back in. Example: 1. Go to the guide2. Click the LEFT arrow until a channel number/station is highlighted, then click the INFO button which will show, in time/date order, what will be showing for the next 10 days or so3. Go down through this list a coupl

How do I setup my current HR20-100S, HR21-200 HDDVR's and H21-100 Recv. to record in one room and play back in another?

How can I look back in time on the guide?  It would be helpful to be able to scroll back a few hours to look for a show that may be extended time like sports programs.

I saw this was posted in the in the direct t.v. forum and should have been here.This is a recurring problem that I schedule HD recordings in the DVR amd the playback is SD. And before you say it is a mistake on my part it is not I always double check with the app that its scheduled in HD. Another si

I was promised a $200 gift card within 30 days of activation. Nope, not on the rewards site and no where to be found. Was told by a customer service rep it was on the way. Nope nothing. Seems like att make a lot of promises with no follow up. They talked me into bundling my cell phone. Said they wou

So I had at&t internet and DirecTV and when i hit a rough patch financially i had to give up the services but i couldn't afford to pay the cut off because I was in a contract. I never sent my equipment back and now my account has been sent to collections. I fully plan on paying it off but i wanted

I am a very UNSATISFIED customer of ATT. We have Uverse with complete package, internet, phone and TV. The phone box in my back yard is the problem and no one will fix it. We have requested service at least 10 times, and NO RESPONSE!!!! ATT, if you are listening, YOUR CUSTOMER SERVICE IS TERRIBLE!!!

Used to fast forward a recording and hit the back button on the roku remote and it would go back 10 seconds and then play. Now that button does not work until you hit the play button then hit the back button. It seems the play button makes the show go back some but its not enough. Either make the pl

TVG states the signal is offered to ATT at no cost. ATT claims the channel is not popular enough to broadcast. ATT claims this was determined through a consumer survey process. ATT carries HRTV in its U-verse lineup (TVG and HRTV are now the same company) Put back TVG in your channel lineup asap!

Apparently the Uverse service is down in my area ... and may not be back up for 24-48 hours.Of course I had to call to check on the outage after attempting to restart the system and fiddling with their online solutions to no avail. Initially, I was told it was unresponsive equipment. After the line

we recently moved and had our equipment reinstalled at our new home. the service tech gave us some ol equipment and a box and said we needed to send it back to ATT/uverse. He did ot provide who we should use to send it back or a label to do so.  How do i send this equipment back? Kenny H.

Can the back lite be made to stay on longer?

PLEASE put on less Tom and Jerry and Scooby Doo. Could you please add the Flintstones, the Jetsons, Top Cat, Johnny Quest and more classic Looney Toons? Kids won't watch Tom and Jerry, too noring. Put that on late night to put them to sleep 🙂 But thank you for adding Boomerang to your channels.

My hd dvr loses signal when I change the channel.  When I change the channel, the screen goes black, a message comes up that it is searching for signals, the lights go off on the dvr , then in about two seconds it turns back on and tunes to the new channel...The resolution setting changes as well...

Hi I moved and have to send back my att uverse boxes and I deleted the email that was sent to me with all the instructions for the return. Can you please resend that to me via email??