‎Miss Congeniality 2: Armed and Fabulous

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I MISS DIRECTV!!!

My wife, son and I recently moved. I then learned that where we moved DirecTV was unavailable. We had no choice but to switch to Comcast.... Long story short I am more heartbroken by the day. I loved my DirecTV and the longer we are without it the more we long to have our beloved DirecTV back. Those

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DIRECTV Account

133

So, has your service been out for 2 months, or off a few hours 1-2 times per week for 2 months? You can negotiate compensation much better if you are armed with info and facts.

rbox1064

commented

10 years ago

to the conversation:

ATT Overcharges Customers

ATT keeps charging customer for service even though services are interrupted or suspended. ATT says that is their Policy - where is that Policy?? I want to see and review that policy with my attorney. Please provide a copy of such policy where you are authorized to keep charging customers for ser

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If I miss a show (and forgot to dvr), is there a catch up channel?

If I miss a show and forgot to dvr, is there a catch up channel???? Comcast had this feature on "on demand".

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Watching U-verse TV

4.6K

I wish to compliment Gerard for his congeniality & professional service today. He reminds me why I have been a very happy customer of Direct TV for over 10 years. Mahalo Gerard

Hepicard

commented

10 months ago

to the conversation:

Customer Satisfaction

This isn't a question; it's a comment. Customer service agent Travis and his supervisor Brenden (#BH3611) (I believe they're out of a Texas location) were extremely helpful when my parents needed to cancel their service. They couldn't have been nicer or more courteous. It's that kind of customer

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Miss roula ahmad

I want att uverse

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U-verse TV Equipment

162

Yep, gather adds from DirecTV, Dish, your local Cable company, etc. for both TV and Internet (or whatever services you have now) and call armed with their offers and see what they will do. If they still won't budge cancel.

Anonymous

commented

11 years ago

to the conversation:

Can you share your luck with retentions lately?

I called today and had no luck. I'm coming off my 1 year promo and bill will go up 50.00. I can't afford that but they won't budge. I'll be leaving and going with another company even though it's a bit of a hassle. Anyone have better luck with retentions?

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It's NOT a fabulous program. I've been trying to get my link fixed for the last 2 years. AT&T cannot get it right. I collected points for 2 years. I renewed my contract, got a tablet and now my account won't link, therefore, no points for the las

leslee.kennedy

commented

8 years ago

to the conversation:

Linking Directv account to Plenti

I have a wireless account with Uverse broadband combined bill linked to Plenti and that is working fine. I also have a separately billed Directv account. How do I link the Directv so I can get my 100 pts per month for that. I did a search on the Directv site for Plenti and got no results. I meet

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I miss my COX cable and internet

I signed up for U-verse tv and internet May 2015 because Cox was not available in the area I just moved to. I'm so disappointed! First the internet connection was extremely slow or constantly disconnected. When a technician came out to try and resolve the issue, he took over 3 hrs and several cable

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U-verse TV Equipment

336

Hello @Brimolaura1,I will be more than happy to help guide you on the correct path to help with the issue of 3rd party apps! We have a wonderful Forum’s post which has troubleshooting steps and tips! I recommend taking a gander through it!Have a fabu

DIRECTVhelp

commented

7 years ago

to the conversation:

3rd party apps

Spent two hours with tech support trying to get access of my 3 rd party apps for showtime,bravo,mtv. All are part of my U-verse package. They tell me I can only watch through U-verse because my computer is not equipped. I have been watching these for years with Cox. Very frustrating. Also would like

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Closed

NBC and CBS glitches on DirecTV

Both stations glitch, freeze, cuts out throughout programming. It is frequent enough that it becomes a huge distraction and at times you can miss what is being said. This has been going on for at least 2 months. What is causing this and how can we remedy this? NBC is one of my most watc

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Watching DIRECTV

567

Recordings skip and miss parts of shows

For the past two weeks anything I record will be missing entire segments of the show and will also skip like a needle skipping on a record. It skips so much that I can loose up to 20 minutes of a one hour show. Just from the looks of things, I'm guessing it's a HDD failing.

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DIRECTV Equipment

498

boy - I wish AT&T/DirecTV customer service was as helpful and direct as you! I feel more confident about wading back into that world now that I'm armed with good information. You should consider creating an advocate service for DirecTV customers; yo

blueink007

commented

6 years ago

to the conversation:

DVRs failing

I have 3 DVRs (R22/200), SD signal. Two DVRs are failing. Can they be replaced? If I add HD (and I can't believe they charge extra for it), do I automatically get new HD DVRs? I know the R22s are capable to receive HD signal, but with 2 of them failing (one lost its HD port and the other has incr

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Hello @Eric53,It can be confusing to suddenly not being able to access your U-Verse app. I will be more than happy to help!We have a fantastic troubleshooting article for the U-Verse app! I recommend visiting it and following the steps within.Have a

DIRECTVhelp

commented

7 years ago

to the conversation:

Can’t access U-verse app

I cannot access my U-verse app from any device. I enter my member Id and it says to enter member id (email address). I can access the my att app just fine.

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Official Solution

Hello @RickKost,It will be my pleasure to help guide you on how to return equipment! We have a great article with information on how to return equipment to us! I recommend reading through it.Have a fabulous day!Katie, AT&T Community Specialist

DIRECTVhelp

commented

7 years ago

to the conversation:

where can I return AT&T Uverse equipment?

I have 6 Uverse boxes but now only require 4. Where can I return the 2 unwanted equipment?

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I miss some of my program when local channel has previous program run long

Sorry if this has been answered several times before but I couldn't find an answer on the website or in previous posts.I thought one of the advantages to a DVR is that it goes by the program and not the time. Every time my local channel has something run over, the DVR records the end of whatever the

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DIRECTV Equipment

277

Periotic picture freezes and sound outages

In the last few weeks my Uverse screen freezes and the sound goes off. This only lasts momentarily about five seconds. It affects all of my receivers -- four wired and 2 wireless. I've tried resetting the receivers individually and resetting the entire systems, but that has made no difference. I don

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Watching U-verse TV

362

Current Charter customer here: My bill:TV Gold (all channels)60 meg InternetUnlimiited home phone2 HD DVR's2 cable cards----------------------$190.00 a month What I DONT miss about U-verse:Horrible picture quality4 streams for the entire house (with

jhy1978

commented

10 years ago

to the conversation:

Why shouldn't I switch to Charter?

I have had U-Verse over two years and I am becoming increasingly unhappy with it. I am strongly contemplating a change now. I am away on business now, but when I get home for the summer, I am considering going to Charter. Charter seems to have everything, including quite a few things U-Verse doesn't

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HD DVR-Resets and Deletes progams

My new HD DVR boxes "freezes" almost everyday for the past 2 months. Each time I call DIRECTV I'm told to reset or unplug box.Fine...but when the box resets, it has deleted at least 2-3 programs from my list. DIRECTV tech support has no explaination for the problem. Is anyone else having this proble

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DIRECTV Equipment

freezing and pixelating constantly!

My tv is constantly freezing and pixelating. I miss chunks of the shows and the picture distorts. This is very irritating!! Anyone else having this problem and what can I do about it? Thanks

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Watching DIRECTV

660

Accepted Solution

Official Solution

Hello @zano_1,It can be confusing to suddenly not being able to use your UVerse app. I will be more than happy to help guide you to the right path!We have a great article which has various troubleshooting steps. I recommend visiting and following t

DIRECTVhelp

commented

7 years ago

to the conversation:

uverse app no longer working on LG tablet

As recently as a month ago, I could watch uverse tv on my LG V500 tablet. However now, I get an error message that says "...can't connect to server". I have the latest version of the app, and like I said, I was able to use the app on my tablet before. Please assist.

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