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Horrendous DirecTV/AT&T Customer Service Experience

TO ALL: THIS HAS TO STOP...!! AN HOURS LONG DISCUSSION BOTH ON THE PHONE AND ONLINE AND THE ONLY THINGS I'VE BEEN ABLE TO LEARN IS THAT THERE'S BEEN A SPIKE IN BILLING HISTORY!   WHO TRAINS THESE (Edited per community guidelines)?!?!?!?! SINCERELY, GREG D. 

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Horrendous DirecTV/AT&T Customer Service Experience

TO ALL: THIS HAS TO STOP...!! AN HOURS LONG DISCUSSION BOTH ON THE PHONE AND ONLINE AND THE ONLY THINGS I'VE BEEN ABLE TO LEARN IS THAT THERE'S BEEN A SPIKE IN BILLING HISTORY!   WHO TRAINS THESE EMPLOYEES!?!?!?! SINCERELY, GREG D. 

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I'm not hooked yet. It's too different from normal vision. I thinks it's that most or all distance planes are still in focus. The glasses are a pain too.

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ESPN 3D (ch 106)

I just watched the World Cup Opening Ceremony and some of the match.  Looks awsome.  I have the new Samsung 50" plasma.  There is some crosstalk, but it didn't bother me at all.  The question is -- how am I going to watch 2D TV after this.  It is like watching SD after getting used to HD.  What are

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Is your Operators unprofessional behavior, something AT&T promotes and trains ?

I called the 800-***-2020 13 times today this is how unprofessional it went; >>  Valerie disconnected me, Mrs Green rerouted me back into the automated system, Raven stated i will have to wait over 24 hours for a call back from a suprvisor as there is NO SUPRVISOR ON THE FLOOR, Belinda rerouted me b

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Literally the worst customer service experience I've ever had with a company.  Two separate install dates passed with nobody showing up- no call, no explanation... just ghosted me like a middle school romance.Upon calling support, no real help from t

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6 years ago

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U-Verse Customer Service Complaints

I tried to file a complaint for U-Verse services Customer Services advice I received, so I called Customer Service asking to speak to supervisors but to no avail. When one of the people I talked to interrupted me to say "don't text and drive, goodbye" instead of discussing the problem with me, I los

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¡Saludos @Obreronuclear!¡Gracias por tu publicación! Entiendo que tienes preguntas con respecto al servicio de Internet de casa. Con la información que compartes, parece que te refieres a los planes ofrecido en la red AT&T México. Si es así, te invit

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Paquete internet en casa agotado con anticipación

Es posible abonar "tiempo aire"  dentro del periodo de vigencia de 150 con velocidad de 10 mbps agotado con demasiada anticipacion solo para recuperar velocidad internet en el plazo que aún le queda?

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@CostaMesaCAGuy wrote: @PoppieSr wrote: Now, lets work on getting NHL Network back on. How bout it, AT&T? Since NHL is carried on DirecTV, does that automatically mean we'll get that as well?     No. Based on the SiriusXM merger (two competing ente

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Hallmark is here and it's not even Christmas!

Who's HERE? Hallmark's Here!!   Hallmark Channel (for the U-family and U200 and above packages) and Hallmark Movies and Mysteries (U-family and U300 and above packages) are on AT&T U-verse TV.  Hallmark Channel To access Hallmark Channel, tune to Ch. 365/1365 (HD).

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Me too. Have called several times and was always told that I would see a credit on my next bill. The new bill came out and now shows me past due. Called this morning and the rep - who was so rude that it's unbelievable she has a job anywhere (or mayb

 commented 

7 years ago

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Canceled UVerse TV, keep getting charged.

I'll try not to make this too long. I canceled the TV portion of my UVerse back on September 13th, keeping my internet. They sent me a label to ship the box back, I did so, and lost my access to features related to it (HBO Go, etc). Ever since, I have been charged for the services that I canceled. I

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Directv receiver video on demand quit...

...as well as the programming that offers the 'start from beginning' reverse arrow. All was good since installation then it quit and when I try to use the start from beginning reverse half arrow it says: Receiver Not Ready                     &n

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Poor Service had to cancel order

So after an hour or two on the phone ordering Direct tv bundled with Quest internet service, they sent an installer that could only install Direct TV and I had to lose my Charter internet service for a week. I had to send him away of course. I tried again to order and was told I would get a "quick i

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@baseballisback wrote: @CostaMesaCAGuy wrote: @PoppieSr wrote: Now, lets work on getting NHL Network back on. How bout it, AT&T? Since NHL is carried on DirecTV, does that automatically mean we'll get th

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Hallmark is here and it's not even Christmas!

Who's HERE? Hallmark's Here!!   Hallmark Channel (for the U-family and U200 and above packages) and Hallmark Movies and Mysteries (U-family and U300 and above packages) are on AT&T U-verse TV.  Hallmark Channel To access Hallmark Channel, tune to Ch. 365/1365 (HD).

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Directv and internet

Hello, I would like to know as to what it would cost me to have a new line for the directv and internet line to be installed at the same address but to a extra bedroom? And to keep the remaining internet and directv lines where they are now. Thank's.

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Netflix and YouTube

Can't connect to Netflix or YouTube on my Samsung smart TV. I have DirecTv and can see the Netflix icon when I start (ON) the TV but don't see these apps after the icons go away. How do I find the Netflix and YouTube apps after the tv is on so I can signon and access these apps?

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DVR starts and ends early and late

When viewing my recorded shows on the DVR most all start about a minute early and end about a minute before showends.  Please tell me this can be corrected...

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Paramount+ and Showtime

Paramountplus is now accepting U-verse credentials for login. Download the paramount+ app to your device and open it.  In a web browser, go to paramount plus.com/partner and select AT&T U-verse to login. There are a lot more movies and shows available now than on the deprecated Show

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Digging and water

I live in the Memphis area. Last week AT&T came out and dug a huge hole in my backyard without notice. Do they have the right to do this? Kind of related, I went and looked and we haven't had much rain in the past month, but there is a foot of water in the hole. Is that normal?

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Hallmark Channel and Hallmark Movies and Mysteries

Someone sent me a cruel e-mail last night - it said that Hallmark channels (both of them) were back in the uVerse line-up.  Well, that was a nasty hoax!   I checked their line up - no sign of Hallmark anywhere.  For a moment, I thought reason had prevailed and I had reason to switch back to uVerse D

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