We have a 1963 PacTel easement along our rear property line. (I have the recording info for the easement and can send it to you). Three questions: How can we determine whether there are still active phone lines within the easement?Can we remove the old rusty PacTel post identifying the easement?How

I would appreciate someone from AT&T contact me regarding my recent experience with Customer Service representatives. After several years as a AT&T U-verse customer it almost feels as if AT&T would rather we take our business elsewhere. My current U-verse promotion pricing is coming to an end, so I

From the article found in the link below:   Univision Communications and AT&T U-verse have reached a multiyear, multiplatform deal that includes carriage of the U.S. Spanish-language media company's three new cable networks, as well as authenticated access across an array of vehicles.  Under the agr

I was promised a $200 gift card within 30 days of activation. Nope, not on the rewards site and no where to be found. Was told by a customer service rep it was on the way. Nope nothing. Seems like att make a lot of promises with no follow up. They talked me into bundling my cell phone. Said they wou

We have recorded a few movies on the promotional free channels that are available at the present time. Do we have to watch these movies before the 29th of November?  Or will they hold past the 28th?  Some of our relatives say "yes", others claim the recorded programs will automatically de

I keep seeinf a TV promo for Uverse and Unlimited Data but when I asked the on line chat they did not know about it. Is it possible to get it since I am already a customer with wireless and Uverse?

Trying to figure out if anyone else has been having the same issue with retention reps promising you things only to find your bill 3 times that of what you agreed too.  Now they saw there was never a promotion like they promised me but just went on the website and sure enough the promotion I was pro

I went to a higher data package that is only 5 dollars more than the one I had. I was supposed to get a promotional rate of 48.99 or 49.99 a month for a year. I still have not seen one bill with that price on it.I was told my next bill would be at that price 2 months ago----you have 12 more to go at

I've been with AT&T for 12 years, and I'm frustrated beyond belief. Per customer service agents, I have the highest loyalty rating (continuous service, never paid late), yet I feel as though I don't matter anymore. On August 23 2016, my one year Uverse contract expired along with the discounts I was

I ordered my new U-Verse service online. There were problems with installation (installer guy only installed the TV and internet with no landline).  Installation problems have now been fixed thanks to Ty Hastings' assistance and I am happy with the services.  My remaining problem is that when I orde

I was offered a promotional discount to keep from disconnecting. Received bill and it was higher than I have ever paid. Called customer service they said they would fix the promised price within 24 hours. I chatted the next day and was told “sorry “ we cannot honor that promised price. I told them t

I've been enjoying the 3 month free promotion for HBO/Max.  It expires 11/24.    Do I have to call and cacel or will it just expire on it's own? l am also wondering if there is a free weekend for Thanksgiving.

My bill has jumped from $120 to $153 and now to $197, with the end of promotions. What promotions are available for existing customers, because $197 is out of my comfort zone!!

To Whom It May Concern (apparently no one at the service department or rewards departments including supervisor care),i created an account for cable that offered $300.00 rewards for signing up on the internet and having direct pay (not even sure if that was required).  After getting assistance with