My mom passed away and I am trying to transfer service to my dad, I have talked to a million people and I have received no help. This is ridiculous of such a large company and during this time of mourning I have been on the phone for hours with nothing but people transferring me from person to perso

I'm using the most updated version of the stream app on my Roku smart tv. The DVR has recently been having an issue where it will not let me fast forward (FF) or if it does let me FF, it will then not let me play the recording again (i.e. it will be stuck on FF). It's not a remote issue, the remote

I have a handful of series bookmarked - I didn't mean to and now I cannot delete or stop them. Help!  There is not delete. I can resume, FF and watch. but not stop or delete.  

my direct tv app on the guide or home page keeps scrolling won’t stop can’t do anything can only watch whatever channel it decides to stop on. Is not doing this on any other apps on my tv. It’s a Roku tv. And it’s not doing it on other 2 tvs either. I can’t pick channels or previous channels and scr

The DVR shows that the program has been recorded but when selected it will only play part and refuse to play to the end or it won't start at all. When watching live TV on delay, it will suddenly jump to live (current position in show). A week ago, all recordings were lost. While watching a recording

all the remote will do is turn the tv off/on and change the volume. it wil not change channnels or let me use any feathers on the screen?? it has good batteries and i have trouble shoot the system.

Can you watch U-Verse movies online or through app? My mom and dad like to watch a LOT of TV and I just wanna know if you can?

The electrical power went off and when it came back on the picture was either too large or too small for my screen.  Tried adjusting it on the trouble shoot page but no luck> How do I adjust the screen to fit my TV?

One TV has consistent picture and sound issues periodically on a daily basis.  (Experience "no sound", "pixelating picture",  "frozen picture","black screen", with each occurrence. I use the Trouble Shoot and Resolve process to solve this, and issues do not stop.  I reboot and the issues may disappe

When I record a show it doesn't stop when the show is over, I have to manually stop it. This will last for hours which if I don't pay attention will fill up my memory really fast.

How do I get AT&T to replace my bad u-verse remote.  It will not power on the receivers and/or tv's even after going through numerous fixes.  Also, the play function does not work when I am FF or RW on DVR.  I have to use Pause button to stop RW or FF to stop and then hit pause again to get it to pl

I have a small connector box for Directv plugged into my bedroom tv. This allows me to watch something different on Directv than what my mom is watching in the living room on the tv in there, where the main Directv box is at. The tv in my bedroom only has one connection spot for an HDMI cable to go

Is Stingray music a free channel or will it appear on my ATT Uverse bill?

I have a huge red "X" on my tv screen. I have reboted, unplugged and tried to trouble shoot my cable box but have not been able to fix it. My internet and apple TV works so its not an issue with my service or actual tv monitor. What does this red X mean?

hello. I am going to switch to Direct Tv Satellite however my mom lives behind me above the garage in an apartment. The garage is 70 ft from my house. If we get a satellite can it be placed in between so we both receive a good strong signal? This will determine whether or not we go with Direct tv.

Hi, I'm new to TV/Satellite/ phone issues and want to stop my landline voice service to go to an internet connection only. Cell phones provide voice now. But will my Direct TV receiver still work without a traditional phone service. I'm thinking about a Net Talk or OOma service for voice over wires

Over the last 3 days, my remote controls (I have 2 programmed to work with the HR22-100 HD DVR), both will intermittently stop working. All functions stop working with the remotes. I have to turn the DVR off and then turn it back on for the remotes to begin working again. I have also recycled the DV

My cable to my satellite is disconnected but I want to watch my recorded shows, but the screen just keeps telling me to trouble shoot why it's not communicating with the satellite

I HAVE HAD AT&T SALESMEN KNOCK ON MY DOOR AT 4 SEPARATE TIMES THROUGHOUT THE DAY TODAY.  I KEEP IGNORING YOU BUT YOU KEEP COMING BACK.  MY WIFE IS SICK AND IT CAUSES THE DOGS TO FREAK OUT, WHO CAN I CONTACT TO STOP YOU PEOPLE FROM COMING TO MY HOUSE

I recently got a HR54R/500. Now my neighbors see what I am recording and they can delete it. Likewise, I now see what they are recording and can delete it. How do I stop this? When I go to my Whole-home settings it shows my location, and one location is not mine. How can I delete that location