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How do you change the UGLY new font on UVERSE set top boxes that appeared 5/14/2015?

I noticed this morning that the font changed on my Uverse set top box.  Now when you enter in the channel you want, it's in a font that is not bold (and as easy to see) as the one previously.  The same "thin" font is used in the guide and on the title prompts at the bottom of the screen. I understan

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ugly wire outside front of my house, service no-show

I had an appt. Feb. 24 from 1 to 4:00.  Not only did he not show, he called my husbands and my cell phone to confirm that he would be here.  The next day I get a text saying sorry we missed you, contact to reschedule.  AT&T did a sloppy job with wires clearly visable from the street in front of our

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God don't like UGLY !!

 commented 

10 years ago

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Customer service

I am SOO mad. Our AT&T  contract ran out last month. Our bill went up $70.00. I called Customer Service and talked to 2 techs. They we NO help. They said they couldn't do anything about it. I could cancel some of our services to lower our bill. I asked to speak to a superviser.. I was put on hold, s

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AT&T utility box was installed next to an existing AT&T box on my property

The first box is ugly and you add an additional box on my property... WHY WAS I NOT INFORMED?  WHY COULDN'T YOU REPLACE THE 1st BOX with the current and new items that were needed.   Now I have 2 ugly boxes.... And I don't even use your service.  GEEZ!

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place cable lines in the walls

How do I get rid of these ugly line running accross my walls in my home. I have two lines comming into the base of my window in the back of my home. It runs about 16 feet around the baseboards to my living room it is so ugly. The installer said thats what happens when you live in a old house. What e

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Oh and it looks better medium blue, and not as ugly as before.

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Total home DVR Phase 2

i just got an Update to my boxes and I can erase and schedule recordings to the DVR from my back bedroom Hooray

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DIRECTV Customer Support is Horrible

Poor and uninformed customer service.How do I get that ugly dish off my house and recycled

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Accepted Solution

Official Solution

watch movies at the theater

How do I go about going to the movies theater to watch a movie for free

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How ugly in your response regarding my issue with my gift card. I know not to ask your opinion

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Issue with gift card of $225

I signed up with AT& I was rewarded a $225 gift card for Walmart in addition I also a received a$100 Visa Card. I had $70.79 on my Walmart gift card. I thought I didnt have enough to get the Kitchen Island so I added $40 on the gift card you sent me so now the Walmart balance $110.79. Later I trie

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So you believe that belittling an employee is going to make them want to actually be forced to talk to you long enough to fix the issue?    Being rude never gets you anywhere.  Being firm and ugly are different.  AT&T has lots of great employees.  So

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Att and it's God complex

Have you noticed that when att makes a mistake, horrific mistakes, it never admits it's responsibility for its actions, let alone fix the mistake in a timely mannet, or apologize, Or try to make it up to the customer? No, the customer has to crawl  swim , then your supposed to be eternally grateful

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Yes to Hallmark but also NHL and it could really ugly on July 1 if CBS/Showtime doesn't get signed.

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Re: Live Nascar

I just renwed my contract May 17th and was NOT told I would not receive NASCAR or early golf rounds of the US Open. Waiting for a supervisor to call and cancel my contract..... IS UVERSE ADVISING CUSTOMERS THAT ARE RE-NEWING THAT THEY WILL NOT RECEIVE NASCAR AND THE US OPEN EARLY ROUNDS?

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Same for me. No other apps are freezing. I bet it has to do with the new ugly interface... so much for software engineering.

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Directv stream app on the new amazon fire cube gen 3 issue

I just got the new amazon fire cube gen 3 and and every time I use directv stream app at random times, could be 20 minutes or 3 hours the app will freeze up and it will lock up the whole fire cube OS. Once it freezes, I can’t even goto the home screen to force close the app. If I hit the home button

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That error message has reared it's ugly head and the engineers are working to determine what it means and a viable resolution.  Stay tuned, they are hard at it.

 commented 

13 years ago

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Nomad will not activate on Windows PC

Just received today.  Activated fine on mobile device.  Will not work on PC - PC is brand new and has all needed requirements.  Help!

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Why be ugly to someone trying to finally help you?  Especially if you have been having an issue for 3 months… give them at least a business day to reply.

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Att and it's God complex

Have you noticed that when att makes a mistake, horrific mistakes, it never admits it's responsibility for its actions, let alone fix the mistake in a timely mannet, or apologize, Or try to make it up to the customer? No, the customer has to crawl  swim , then your supposed to be eternally grateful

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@lpollitt wrote:I sell software for a living so I've seen the good, bad, and ugly of interfaces...the new Uverse OnDeman interface is the worst I've ever encountered, bar none.Someone doesn't remember Microsoft Bob.

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New on demand Format

The new on demand format is awful!  The boxes look like att is trying to be like the facebook 'likes' which suck anyway.  Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder.  When I finally do get to a list the font

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@footman101Why would you say that? @JefferMC has been around for 7 years.  I've been almost 9 years.  Is that a problem?   PLUS...that's a really ugly thing to say. 

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$200 Rewards Card Redemption EXPIRED?!! HORRIBLE Customer Service!

I had a HORRIBLE experience with AT&T today. Let me first say that I am a VERY loyal AT&T customer. I have been an AT&T wireless costumer for about 5 years and I am a U-Verse customer that is about to move her services to a new address. When I first signed up for AT&T Uverse back in February of this

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Good luck. I want ME tv and several other KC over air channels. Blame greed of local stations asking crazy retransmission rates, for what is free over an antenna. I pay not to have a ugly antenna or weak signal.

 commented 

11 years ago

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PBS in Kansas City Metro

ATT Uverse offers only one PBS channel to Kansas City subsribers - 19.1 (1019.1 HD).  3 PBS channels are available.  19.1 and 19.2 have a small number of overlaps in programs. 19.3 is the Create channel, which has a rich selection of DIY, craft, sewing and cooking programs.  In order to enjoy what t

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Finally getting wireless N? About time! What took so long? Did I mention I absolutely hate the gateway? It's big and ugly and has the worst wifi ever on it. I got a lot of devices that use wifi and it likes to randomly kick them off for fun.

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MUST READ! NEW UPGRADES "UVERSE TECH"

I have seen a lot of questions regarding 2013 upgrades. I have also seen a LOT of incorrect responses to these questions. Ill cover what I KNOW is on the way and what is being tested. The area I work in is a very well known test location for testing.1. Stream increase- U-verse is an IP based TV serv

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In my opinion it is okay.  We got it on the 20th in So. Cal area.  Some things are okay and some are so so.  I don't really see it being very fast though.It may improve,  but I seriously doubt that.  Of course my HD DVR's are all antiques,  the old o

 commented 

13 years ago

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HD Guide

I live in the Salt Lake City but, I still don't have the new HD guide. Do I have to be connected to a phone line to get updates? I was suppose to get it yesterday.

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NOT FINDING WHAT YOU'RE LOOKING FOR?