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U Verse in Brier Creek, NC

All the streets have been torn up and put back together for the most part.   When we can expect service in the Brier Creek area of Brier Creek?

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Little sign on bottom

It's a little sign not a (Edited per community guidelines)ing banner on top . its on the bottom. That says torn to channel 90 and it wont go away. It's a black sign with white lettering

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Line installation

Zip 43035 our neighborhood has been getting new lines installed for months. Yards are torn up and there has been no updates on this project. Who is going repair my yard? Dirt piles and new line protectors feet away from other companies? These new obstacles in yards are ridiculous. We need answers.

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I came home today and my yard was all torn up. My neighbor confirmed that it was Mas Tec. No one left a note and my yard was locked. Entry had to be gained from the inside of the property. This is unacceptable! I have date stamped pictures which I wo

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Who can I can I contact regarding ATT subcontractor (MASTEC) damaging irrigation system

Who can I can I contact regarding ATT subcontractor (MASTEC) damaging irrigation system while digging in my yard.  Need a response ASAP, ATT put a flier on my door with email and contact phone in case of damage and BOTH are not valid.

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UVerse digging

Crews in support of the ATT U-Verse digging has torn up my yard and have not returned to fix the issue.  They burried plants, ripped out an outside electrical outlet + run and I need this resolved today.  I will expect full compensation for all damages! That will include a licensed electrician to re

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@Petmother wrote:Is there a way to play the music channels with no video on the screen? I like to use them to go to sleep at night but the screen is too bright. Please if someone has an answer it would be greatly appreciated.Thank youMaybe you could

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Music channels without dark screen

Is there a way to play the music channels with no video on the screen? I like to use them to go to sleep at night but the screen is too bright. Please if someone has an answer it would be greatly appreciated.Thank you

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High speed cable install

In October your sub contractor came unannounced to install high spped cable. They were sloppy and in a hurry. You have ignored me, no response at first and now more stalling. The concern is the changing of the drain system. A rain results in a pond that takes a week or more to drain. The yard itself

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@UVTVguru RE: https://forums.directv.com/conversations/watching-uverse-tv/channel-guide-shows-not-available-but-channels-play/67e2d629b3c31c679757b35a User experiencing same issue.  Since it was a LVHO issue, thought you'd like the heads up.&

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7 days ago

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U-verse app: Guide not loading

Have been seeing this for a few days, could have been going on longer: App opens, seems to function, but every channel, every day, has a single program "Not available" that runs from 12:00 AM to 11:59 PM. Tried clearing cache: no change.  Tried clearing data: no change.  (Note that while

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Using DVR with only one sat feed

Long story short, my house is torn up due to a water leak. Everything must go from living room, which is only room in the house with two satellite feeds for my HD DVR. My question: If I'm just going to let it sit and do its thing (ie, never watch a show while it's recording; I'll be out of the house

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Quickly working to resolve issue with CBS removal? It's over a month now and working behind the scenes does not seem to be providing positive results? I am not sure AT&T realizes how much frustration really exists with their customers? Removing a loc

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6 years ago

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Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

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Cable not buried, clipped to fence

AT&T ran cable through our yard months ago, however didn't bury the cable underground. Instead, the cable is clipped to our wooden fence. We are in process of replacing our fence, but need the cable removed from the fence before the old fence is torn down and hauled away, which will destroy the cabl

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Unclear instructions in equipment return kit

After cancelling my account, I was informed that I need to return the three HR24s that I've had for nearly the duration of my ~15 years of service. The equipment return kits arrived safely and in the process of gathering the requested equipment and packaging it, I've encountered a part of the instru

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how did this equipment get in my house "swim ?' someone pulled jacks to the outside of my home, phone lines connected that were cut by phone

for some reason i have new equipment and know nothing about it. SWIM, jacks and phone lines not installed are now installed causing a VERY LARGE problem. needless to say once i found hidden camers i smashed everything i didnt have installed. how do i get regular sat. to work without swim. all i can

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From my chat with community support; "So the support team didn't find any reported issues with the app, and since this isn't an error message issue, there's nothing they can do. All I can do at this point is pass along the issue to our Engineering

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U-Verse App still not fixed

For months now users have been complaining that after the latest app update they have to continually keep logging into the application. I have seen the usual canned responses about reinstalling app etc, non of which seem to work.  I also saw one suggestion that a secondary account could log in

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I have considered streaming services but I really like U-Verse (I switched from Spectrum about 6 years ago when fiber became available and I have not had any issues at all until now) or maybe it’s the fact that it is hard wired and that’s all I have

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2 years ago

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Vap2500

How far can the Vap2500 be from the modem/router and still keep a signal? I added an apartment addition onto my home and cannot get a good signal or cannot get a signal at all at times. The tv will continually freeze up and go out. I was thinking maybe I could run a long Ethernet cable and extension

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---InsertInteresting, thank you-This reminds me of the Wizard of Oz behind the curtain conjuring upthings (just my editorial comment).I believe that support email is how my sister (who referred me) got theoriginal confusing email stating we didn't qu

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Refer a friend Woes

Hello,I hope no one has to go through what we are going through with this 'online only' program; signed up 2 mo ago, expecting $75 for 3 services referred. 4 hours of phone calls so far in the past 5 d,  (at least 15 ATT names collected who declined being able to help), absolutely no person to talk

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I had a similar problem. They came out and buried the cable, I found my gates wide open and one was torn off it's hinge. No attempt had been made to secure access to my property. I am physically disabled and am unable to repair the damage. I called A

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yard damaged by cable installation crew

I had U verse internet installed , works great .Tech that installed advised that a crew would contact me about burying the cable .bhe said "when they call request they hand dig so they dont mess up your yard " No one called .I came home and found cable buried , yard destroyed , ,sod removed , cable

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They are doing the same to me. I paid thousands for new grass and full irrigation system last June. I arrived home last night with my irrigation yanked out, 5000 feet of cable strung through my yard and a 20 foot long by 3 foot wide by 5 foot deep ho

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10 years ago

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UVerse digging

Crews in support of the ATT U-Verse digging has torn up my yard and have not returned to fix the issue.  They burried plants, ripped out an outside electrical outlet + run and I need this resolved today.  I will expect full compensation for all damages! That will include a licensed electrician to re

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AT&T also significantly damaged our yard during the Feb 2017 fiber optic installation in the neighborhood. No one notified us that 2 large boxes would be installed (in addition to the 3 boxes already in our side yard)...during which our lawn was comp

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destruction by fiberoptic cable installation

Our neighborhood has been ravaged by groups of men who seem to be tearing up everyone's lawn. We are not talking about small tunnels for cables...these are tremendous holes that go on for several feet and in most yards occur in several places.   My yard has not been done yet. When I asked one of the

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