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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

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Cannot file protection plan claim online

I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it.  It will not let me get past the very first step of entering my phone number to receive a code.  They nev

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37

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Disconnect all devices

Can I change my password thus requiring any device to sign in with new password? Someone is accessing my account- this is a NECESSARY option which all other apps allow.

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20

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Can I log out or disconnect devices not signed in on my Home network

I signed in on a TV at the condo is there a way to disconnect or remove the TV from Direct TV Stream?

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170

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Reconnect change of $492.00 is this normal

My bill was over so my service was stopped..to reconnect I was charged $492...??

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28

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Directv for Business

I have Direct TV for Business and my bill is unclear if Direct TV is collecting and remitting the City of Chicago, IL Amusement Tax (it's about a 9% tax).

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16

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Monthly charges

If my balance is zero dollars how come I’m having an outstanding balance

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31

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Accepted Solution

termination fee

I have been an ATT customer for close to 25 years, both for my business and for our family. I recently established a DirectTV account that we ended up needing to cancel. After an hour long chat/call with customer service to cancel the account I was informed of a early termination fee of over $400. T

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45

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AWFUL CUSTOMER SERVICE from a SUPERVISOR!!!

I would like to file a complaint about AWFUL customer service from a SUPERVISOR from the LOYALTY dept. Thank you in advance for any assistance you can provide.

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46

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Changing DIRECTV login email address

I am trying to change my DIRECTV login email to outlook as I am going to drop AT&T and can no longer use my AT&T email. Under profile, when I enter my new user id email address, I stead of sending me a code to verify, it starts over.

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10.2K

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Error

Why am I getting an error message when I try to login to Directv?

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72

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NEED HELP?

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