Do I absolutely need a phone connection in order to use my DirecTV receiver?I've heard that the pay per view movies and videos can be ordered online without any additional ordering costs. Is this true?

I have been an AT&T customer for a very long time, and much to frequently I am asking myself why that is. After I got off work and came home from school, I began researching new internet and cable providers. I called one company, who priced me rediculously, so I decided to call AT&T because I alread

I returned my equipment within 5 days of cancelling and was wise enough to hold on to my ups receipt. I called several times once I saw the $239 charge on my account and was assured I would not be charged. I went as far as to ask for my auto charge to be cancelled and told it was and wouldn’t be cha

I'm assuming that widespread fraud operations are ongoing and never-ending!!! Every day I receive official sounding voicemail messages from toll-free #'s such as (888) 626-3626 for example. This full-bore crap has gone on in ever increasing amounts for several months at least. Now while I may feel b

you have sent me a box of equipment that you expect me to install...I pay you to deal with the equipment for $200/month! There is absolutely no way that I am able to connect the boxes and wires!! I pay for your service.  I am cancelling my service and going to Xfinity!! This is TERRIBLE service!!!!!

We've been ATT wireless customers for at least a decade, even when out of contract. Recently, we added home phone (with data) and DIRECTV. I'm regretting all of this. When adding and correcting services, I have been lied to and hung up on (and I wasn't rude in any way). I was recently told that I wa

When I went into the AT&T store I was offered a package deal.Unlimited phone plan, internet and U verse tv. All for the convenience of a 200 dollar bill, no catch and all three will be conjoined into one bill on you next bill it will be 200 instead of the 115 just for the phone. Fast forward two mon

I cancelled my dish tv and ordered Uverse TV to bundle with ATT internet. The technician came and told me that the house is too far from the box and the TV quality would be poor and the internet speed would be slow. He refused to install the TV and asked me to contact the customer service. Boy o Boy

I would not recommend direct tv or att as they seem incompetent. I was scheduled for one day, they changed it without telling me, then when I tried to get the original day I was put on hold for over an hour without any resolution...I DO NOT RECOMMEND THEM!! save your time and go somewhere else!

I cancelled my Direct TV account the end of July 2020 because I was moving on August 1st. I was told I needed to return my equipment and I would receive and email telling me how to do this. Never received any information and after a couple of calls lasting a total of an hour was told to drop my equi

Within one week of our U verse contract expiring, I called for a rate reduction quote as the salesman in the brick and mortor store advised, after I wasted my time on a trip there. I called thje retention number, and got a "retention representative" eho offered me a whooping $10.00 a month discount

I have never dealt with a group so unprofessional.So during an evening trip to Walmart, my husband and I were met by a salesman of AT&T/DirecTV who really looked the part. Very professional appearance and attitude throughout transaction. Explained that by signing up that day, we would qualify for a

I have put in new batteries and remote still won,t do anything other turn on TV and off

Have nothing but black screen have restarted box and receivers all green lights are on. It was going out for a few seconds at a time before it went blank this morning.

New DirecTV Stream user. I get this error when I attempt to record ANYTHING - episode or series - so not able to record at all, via mobile app nor Roku TV app. I have the standard recording plan. Any ideas?

If I turn my tv on and go to the correct input to watch television, i see the following: The directv blue screen with DIRECTV fading in and out on top with nothing below but blueness; no words, nothing. All buttons on the remote do not work (I've checked that for certain, I'm certain 100%), and I ca

I just signed up for DirecTV Stream and i am unable to record anything. It says either "Programming Not Available" or Whoops. I have tried it on 2 TV's with Apple TV's, an iPad, and iPhone and a Mac through the browser. Customer service is garbage. Any ideas?

I came to this forum because I am having issues with partial recordings, the remote not working, programs being deleted immediately after recording, etc. I have to reset all of the time, and it still doesn't really help.I now see that a lot of people have these same problems, and many of you have ca

I simply cannot believe that this information is absolutely NOWHERE on the DTV site, but here I am. I want to the HR24-500. I do not want anything else. There is absolutely no way I can verify that, if I order, I will get this model or some other model that's three years old. Can somebody point me t