Requested  U Verse service and it's been three weeks and counting and still no service .Thinking of going to a reliable and more professional company....Week after week a technician with no experience is sent to the house to do nothing..Yes we had U Verse before and was happy, but with this bad serv

When I try to enter in my account I receive a message bad request. What can I do to access to my account ?

I have a bad receiver, do I need to replace the card when I replace the receiver or can I keep the same one?

I have a H20-600 with no signal message. I have put a different receiver  in this location for a test and it works just fine. The bad one will not work in either location. Went through all the reset options ect. Customer service said they have to send out a service person to fix it but could not sch

How can I get a bad remote replaced? I have tried new batteries, resetting the entire system, etc. but the remote STILL does not work (it is at least 4 years old).

Warning to anyone commissioning TV service. We have had DirecTV for probably more than 20 years and their service was exemplary; that is until they were purchased by AT&T. We pay more than $250 monthly for their premium service which includes what they call "premium protection plan" and only include

Why do I lose my signal every time it gets cloudy or rains, I lose all signals for hours on end could I possible have a bad dish reciever. I have 4 units and all go out .

I have searched and can't find anything relevant to this problem. I have a Slimline 5 dish with 4 feed HD LNB going to 2 HR23/700 DVR's. One feed from the satellite (2nd from the right) gives no signal. I replaced all cable from LNB and no change. I have determined that cable within the house cannot

My picture is jumping around as if I have a bad signal or its raining or something.  Its a clear night with no wind. All conections are tight and nothing has been changed since it was installed a year ago. I have had this DVR reciever since 03' or 04'.  Signal test shows 95% on both recievers.

I was lied into a contract with direct t.v,the young lady told me it was for 12 months but come to find out its 24 months and everyone I called is telling me that I'm stuck with this 24mon contract and I fell this is bad business to lie to a potential customer to make a sale,so can some on please he

their link to an acctual directv employee for a complaint also just takes you to a community forum! they dont let you post if it is something bad about them.

I believe the main receiver with the DVR might be going bad as it is always searching for a single and pixelating. The other receiver does not do this when tuned to the same channel at the same time. I have tried a re-set. I have the service and repair agreement on this equipment so I need to know h

I have a Samsung QN85Q900T 8k TV with 700 mbs wifi speed tested from phone standing in front of the TV. The TV itself tested from 25-50, yet the live tv stream from DirecTV was as bad as having the satellite during a hurricane. It constantly froze up, displayed in quality that would be unacceptable

No reception on one of my 3 TVS. States Weak or no signal.  Have tried to boot several times by pressing the power button for 10 seconds.No results.  Reception is fine on my other2 tvs.  Sounds like a bad receiver??

Only on certain channels do I get a bad reception. Ive noticed if i have it on HBO channel 501 i have no issues what so ever, but if i go to channel 502 it is unwatchable and ill get 771 message if its bad enough. Ive also noticed that if i stay on 501 for a while and switch to 502 the reception wil

Hello I canceled my direct TV because of bad service. And when I cancelled it by phone I was told by your company. That I would receive a letter on where to return the equipment . I waited and waited for the letter. Instead I receive a bill for the equipment. And I called again about this matter and

How do I get Breaking Bad in HD? I would think that I could get it via on demand since it comes over the internet and not over the satellite connection.

I am a att employee and I have had a very bad experience with direct tv customer service reps. I had a bad genie so I called in to get a replacement, the rep says no problem. I get it in the mail and open it to find out it was a screen not genie, so I call back in rep says sorry I get the correct on

In June of 2020 i had a 3rd tv installed. The installer drilled a hole in the floor 5 inches from the wall through the carpet to run the wire. This was after i showed him where to install it on the wall. He had to go into my basement which has a 1/2 steel door. When he was done he slammed the door 5

I own an hdvr2 with tivo software version 6.4 I think. The hard drive is going bad and I would like to replace it myself with an existing drive that I currently own. Is there any way I can do this and get a copy of the TIVO software for the new drive?