Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (161)

Relevance
Selected Relevance
Is AT&T trying to cheat its customers?

I placed an order for Uverse Elite Internet package and Uverse voice 200. My order # is ***** and my account# is ***** . WHAT I AGREED UPON IS $40/MO. NO INSTALLATION FEE. FIBER INTERNET WIT NO LIMIT. HOME PHONE INCLUDED. One time activation charge of $99 and the also&n

Question

1.5K

3

0

0

ATT sends UVerse representative at our door steps to cheat and sign us contracts

Hi, Back in the Septemeber, there was two At&t representative at my home saying that they will provide internet and TV service for the same internet amount I am paying now. when I asked how he can do that, he says that I am on an older internet plan Internet 12mbs and I am also paying more for the i

Question

235

3

0

0

Liars, cheats, and scammers

Why is it that the people at Direct TV are nothing but a bunch of liars, cheats, scammers?  I have been a customer of Direct TV and their predecessor for almost thirty years, but when ATT got them, it all went to pot They are scamming me and cheating me because they promised to deliver certain local

Question

399

2

0

0

being cheated by AT&T

I have been with AT&T for more than 15 years as my cell phone carrier.At the end of last year, I called AT&T to discuss my phone bill. After the discussion, the representative asked me about my TV and internet service. I was with a local service here in Michigan; was ok with the service for

Question

400

2

0

0

is looks like the op is an installer trying to find a way to cheat the system

 commented 

13 years ago

 to the conversation: 

0

0

Pinging boxes

What is the phone number you can call to ping a box to get your numbers up

Question

Saved Episodes of West Wing on Tivo

I thew away my cheat sheet on how to save my Tivoed West Wing episodes to DVD. Can you walk me through the process?

Question

181

0

0

0

it took balls too say i was a cheat but no apology thats okay u guys are all the same

 to the conversation: 

0

0

Pinging boxes

What is the phone number you can call to ping a box to get your numbers up

Question

Switching back to Comcast !!

I tryed to get pricing for new customers  - about $70 cheaper and was told   " your trying to cheat us  "  and put a chip lock on our account ??

Question

1.3K

4

0

0

I have never had so much stres than I have had with at&t U-verse!!!manipulators, liars! cheats! afraid to talk to people. they would rather cheat & lie or manipulate,they should be in jail. I am going to governor Brown on my issue.

 to the conversation: 

0

Where to file complaints and grievances-Uverse

Since I can't get any feedback, assistance, or help through any other source at AT&T; I'm hoping I can get direction here. I have filled a claim through BBB and plan to FCC. However, I would still like to file a formal complaint through AT&T.  Is there a link? A site? Is it done through the mailing

Question

DirecTV is cheating subscribers and Nexstar is cheating their advertisers

Cable and satellite providers are required to provide local stations to viewers. This is also an inducement to subscribe and pay for the service.  Accordingly, service providers like DirecTV pay local stations and affiliates for their programming.  Local affiliates recover their cost by c

Question

210

19

Cheating poor customers

I signed up for a Uverse bundle during the month of september (They set up my service on the 22nd) When I signed up there was a promotion that gave away a electronic device. I signed up for a Xbox. Now its been 2 months, and I have contacted att numerous times (Phone, email, chat) to get different r

Question

338

1

0

0

ATT BILLING RIPOFF CHEATING *******

I have subscribed to ATT on Jan 2013 and my contract ended on Jan 2014. I am still having ATT U Verse with Internet and TV. On Dec 2014 I moved and ATT did the moving and then my contract was ended on Jan 2014. My Feb billing was more and when I contacted the customer service to disconnect my servic

Question

779

2

0

0

AT&T cheated on my U-verse bill

My monthly bill went up $15 more when the contract is not even ended yet.  Before that, I called the customer service and I specifically ask the representative if my monthly bill is going to be $80.95 without the fees and taxes, and she said yes.  Now after a month, it went up 15 dollars more.  I ca

Question

339

2

0

0

I feel cheated by ATT

Sorry for ranting about my Uverse billing issue and English is not my native language. I've using ATT Uverse for about 4years.  This month I got my Uverse bill and saw it jumped from ~$120 to ~$180 for the exact same service (TV & Internet) On Wed March 4, 2015.  I called ATT to cancel the TV servic

Question

667

5

0

0

Remote for DirecTV Stream on Fire Stick?

Is there a better remote that can be paired with a Fire Stick that has more functionality than the measly Fire Stick Remote? I miss the number pad and dedicated functions incorporated into a full size remote like the one that comes with DTV satellite service. Heck, even a bluetooth keyboard would be

Question

547

2

0

I have a ATT reward card that expired 8/15. Only had it in my possession since 6/15. Never looked at the date. Decided to use it today only to find out it has expired. Only good for two months? Ridiculous! Just another way to cheat the average person

 commented 

9 years ago

 to the conversation: 

0

0

$200 Rewards Card Redemption EXPIRED?!! HORRIBLE Customer Service!

I had a HORRIBLE experience with AT&T today. Let me first say that I am a VERY loyal AT&T customer. I have been an AT&T wireless costumer for about 5 years and I am a U-Verse customer that is about to move her services to a new address. When I first signed up for AT&T Uverse back in February of this

Question

cheated again

I moved from AT T to Direct in the ATT store at the salesmanship suggestion in Jan. I can't get AT&T to stop billing me. Help!

Question

484

6

0

0

AT&T client representative cheated while pushing for Direct TV

I have been with AT&T for more than 12 years as my cell phone carrier. I was talked into trying to add Direct TV service to my home last November. And the technician came to my house and found out it is hard to install it at the back of my house due to trees surrounding my house. Thus this installat

Question

110

1

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?