I'm trying to pay my bill but your system doesn't recognize my email address or account number. Every help link requires login. It's a cyclical nightmare & beyond ridiculous.

I have read that Illinois is exempt from the new AT&T rule about not prorating a final bill.  Is that correct?

A tech came to our home to resolve an issue with the internet.  He claimed we would receive better service if we upgrade.  The tech indicated the cost of the remaining service would not change.  The cost of the TV service charges.  As of today, the issue is still not resolve.  So I canceled the serv

Service cancelled on Jun e 12th and still getting the runaround on my final bill!!!!!

Anyone else have nightmare stories about having to call multiple times to beg for 'promotions' to keep your bill in the same ballpark from month to month? Anyone else have the experience of some representatives giving incorrect information - just told I had promotions for 12 months only to find out

Hey there, I finally canceled my U-Verse and internet service with you, which is unfortunate because I liked the service. That is,I should say, I liked the service when it worked. Multiple attempts to have it fixed failed. I'm disappointed at the outcome: service out daily during the summer and the

I need to make a payment on my final bill. However, after cancelling direct tv service I can no longer log in to my account...

I cancelled my service on 2/28/25. I paid the final bill and ETF. I returned all of the equipment and received email confirmation that it was received. I called customer service and requested a receipt for my final bill with ETF and was told it was physically impossible to produce a receipt. I asked

I called in and cancelled my service on 02/22/22. I have not received any email confirmation or final bill amount or notice of cancellation. I would have expected an email confirmation immediately. My final date of service (since DTV does not prorate) is 03/04/22. Please send me the final bil

I was trying to continue watching episodes to catch up on the fear of The Walking Dead and it’s not showing up on the app

Final Bill was finally recevied on Jan2nd . After disconnecting in late November , no agent seemed to have the final bill . Received a bill for the wrong amount 12/30, called dear Erin could not tell me the final amount. Sent in $80.60Jan 19th . Now a collection company Diversified INCo calling nigh

I am not able to access my DirecTV account after I ended my service. I am trying to pay my final bill but need to add a different credit card in order to pay.

I signed up for a new plan in November. I printed a copy of the transcript just in case of error. AT&T sent me a confirmation email describing the terms of the new plan, I was to receive numerous loyalty discounts. When AT&T sent the first bill, it was over $81 higher than promised and sub

DirecTV has been showing the 13 weeks of regular play of the Super 14 rugby tournament on Fox Soccer Plus on channel 621, but this week when the final was played they dropped the ball !! Even the two semi-final games was shown last weekend (5/23/2010), but this week, the programming guide listed the

I am still able to access my online account. Although, Directv has drafted the early termination fee, I am unable to see a final bill online. I was told the first time that I called, that I would be able to see the amount after 24 hours.  It has been 48 hours and I am still not able to access.

I recently upgraded to U200 and am excited to see the new season of The Walking Dead on AMC.  But when I search for it to record on my DVR, it is not found.  I've gotten online with the AMC TV website; I can see the new season starts on 13 Oct.  I've tried searching on UVerse.com, but no luck.  I ca

Last week, I was offered a promotion to keep my same services for my Uverse digital television with the same packages at a discounted rate since my other promotion was expiring. I was told to verify on the 13th that everything had gone through but the member had signed me those services. My AT&T cel

I called in at 06/02 to cancel the Uverse serverces (landline & internet), and set the termination date on 06/15. I check the billing statement online today, I found out I was charged the whole month of June, plus some kind of fees I don't expect. Please review and make adjustment, and send me the c

In February, I scheduled to have my service moved to my condo. Once the installer came and determined no LOS, and no SM came to verify, I went with another service. I was told by CS a return kit would be mailed but was never received. I received a final Bill in April totaling over 600. I spoke to CS

U-Verse not showing final Alex Trebek episodes is a huge dissatisfaction for customers!!!! Why wouldn’t these be aired January 4-8 as stations indicate they will?? Fortunately, we have HD antenna and recorded from it.  But this is the second straw after the failure to keep NBC on the air in la