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Thanks for the eye opener

I find it truly disgusting the lack of communication, integrity, and compassion your customer service team has, specifically your “managers”. How is it that you feel justified to take 200 a month for TV service during this pandemic and have the audacity to shut off service during stay at home orders

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Pandemic and the cost of our service

I am a long time customer of directv, going on 20 years now over the last 2 addresses. We are facing issues with the high bill at this time because of the pandemic. I called to see what I could do to get my $155 monthly bill lowered. He asked what we watch, I said sports among other things. And

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I find it truly disgusting the lack of communication, integrity, and compassion your customer service team has, specifically your “managers”. How is it that you feel justified to take 200 a month for TV service during this pandemic and have the audac

 to the conversation: 

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Thanks for the eye opener

I find it truly disgusting the lack of communication, integrity, and compassion your customer service team has, specifically your “managers”. How is it that you feel justified to take 200 a month for TV service during this pandemic and have the audacity to shut off service during stay at home orders

Question

Accepted Solution

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Sports During Pandemic

How can I get a discount and/or refund form AT&T Direct TV for not having Sports? I went with Direct TV Choice Package Option over 2 years ago just because I'm "In Market" for the Astros who are on AT&T Sports Net. Several weeks ago I got into a Chat with an AT&T rep concerning this matter. That w

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Invisible Contract to Servicemembers during Pandemic

Due to military service my wife and I have moved every year for more than 10 years. Each move ATT forces us into another contract, in spite of SCRA (Servicemembers Civil Relief Act) and we have had to fight ATT each time. In 2020 my wife and I cut all ties with the company after discovering a store

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Would you be as dispassionate and understanding if BET was pulled. Or, if LOGO got yanked for no reason.  But, some how, all the far left channels seem to survive without any fear of removal, no matter how tiny the viewership is.  If a pri

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DIRECTV dropping OANN?

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

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search how to enter a blank

when using the hand controller to search for a specific program, how to enter a blank space between words

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True. The Aggies don't like to hear it, but the Big 12 can survive without the Aggies; however, TX or OU leaving would probably mean the end of the conference.

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Longhorn Network - Just say 'No'

I greatly appreciate the value provided by AT&T in bundling tv/wireless/internet services.  Similarly, the bundling of channels allows customers to access a variety of programming at substantial savings. However, occasionally, programming comes along that is so expensive and directed at such a narro

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How to file a claim

I have a claim # 2011001096-01. How do I file the claim to get reimbursed for repairs?

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how to cancel a recurring manual recording

i have a few recurring manual recordings set up, but can't figure out how to stop it. i want to cancel them all together. 

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how to deactivate a receiver

I have a portable satellite system for Direct TV and am going to sell it. I own the box. How do I deactivate it from my name.

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how to ground a MS6X8WB-Z?

Can someone explain (in relative lay person's terms ) how a MS6X8WB-Z multiswitch is supposed to be grounded? Is something supposed to be connected to one of the green screws located on each of the switch's 4 corners?

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How to Record a Show

I just signed up, yesterday, so I do not even have the DTS device, yet. I am using the streaming app on a different device.  How do I schedule a recording of a show?

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How to connect a TV without a receiver

We just got AT&T uverse - how can I connect a small TV in a bathroom that does not have a receiver box?

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how to drop a second SD receiver?

i have a second sd receiver in a bedroom that is no longer in use.  how can i have directv drop the additional $7 monthly fee?

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How to file a complaint

I'm a new customer and on 3.5.21 got entertained package then change next day to choice package cauce was not offer promotion  choice package for same price talk to supervisor on 3.6.21 they gave me choice package for same price paid my bill of $ 79 then in April they change to original price

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How to record a channel every week

I want to set up my Uverse DVR to record a channel at the same time every week. However, I can't use series record because it is a program that plays a different movie every week and the title of the movie is listed in the guide, not the program. I would think I could pick a channel and have it reco

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How to Suspend a Receiver in another Room

Can someone tell me how to Suspend another Receiver in a Room that I will not be using for awhile. I do not want to pay for a receiver I will not be using for several Months.  TY

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I just got a phone call wanting me to renew the warranty on my car. How DARE they????  😠 I'm a senior on a fixed income, there's a pandemic and they want more money out of me???  How about they renew my warranty for free????  😡

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service

I'm a bit upset. I received a phone call today stating I'm such a wonderful customer I will be rewarded with Starz for $13.99 price subject to change. The call itself just (Edited per community guidelines) me off. The person fast talked and and doesn't let you speak. Any way there's a Fn pandemic go

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How to file a delinquent bill??

Hello I come to this site because there is nothing left for me to do with this situation. I was offered a month free trial for uverse and internet. I tried the service for a week and after I returned all the boxes. After a month I get a bill and when I call att they say they have not disconnected th

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