Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (478)

Relevance
Selected Relevance
I've Made the payment, but cable is shut Off

I've Made a 150.00$ payment on March 2nd of 150$, and the balance due on the 9th was only 130.03$ for account #-*****, When Can you Turn the Cable On? And Did you Receive my payment??? Hank [edited for privacy-please do not post personal or unique information such as but not limited to full names, e

Question

213

1

0

0

You maybe lucky as they are short staffed due to Covid-19.

 to the conversation: 

0

0

DIRECTV Protection Plan for which I pay $8.99 each month is a RIP OFF!!!

Hurricane Laura came through Louisiana April 20, 2020. During which our DirectTV dish must have been moved or altered.  Now April 21, 2021 I am STILL trying to get a service technician to come to our house and diagnose the issues that have prevailed now for a YEAR! The DIRECTV Protection Plan

Question

You are just one of the lucky ones at this point. Be prepared!

 commented 

1 year ago

 to the conversation: 

0

0

Play button does not work DirecTV Stream - Using App on Sony A90J

HI, I cannot get the "Play" button to work when using the DirecTV App on my Sony A90J. I have to hit the pause" button again which resumes the playing of the screen. This works the same way whether using the Sony remote or my universal remote. For all of my other Streaming services the Play button w

Question

If soft padding is your biggest issue, you are a very lucky man.

 commented 

10 years ago

 to the conversation: 

0

0

ALL of my recordings start early, big hassle to fast forward every time

When I schedule a DVR recording for  a specific time, my DVR  always starts recording one or two minutes early.  It is a big hassle to always have to fast forward my show to start watching it.  Who is the incompetent engineer at ATT Uverse who can't start a recording on time?  This is ridiculous!

Question

cant get HD where I live lucky to get SD trees

 commented 

3 years ago

 to the conversation: 

0

0

loss of signal

one of my receivers keeps loosing signal sometimes it will have the higher channels but not the lower ones sometimes I will loose all of them they stay out for different amounts of time an thin just come back on. Reset and un plus does nothing just have to wait till it does its thing. This box is th

Question

Please do tell...who did you talk to?  What group?  You are lucky or said a trigger word?

 commented 

9 years ago

 to the conversation: 

0

0

Why did my monthly U-verse bill increase if my promotion hasn't expired yet?

When I signed up to the u-verse service with AT&T we agree on a price of $129 per month plus tax for 12 months. I am into my 8th month and they billed me $130 instead. I called them and they said because they are in a highly competitive business and costs is going up. I asked them if I lost my job m

Question

installers are in short supply, you got lucky most appointments are 3-4 weeks out for new service

 to the conversation: 

0

1

Directv

My house is currently set up for directv the last people that lived here had it till they left I’m kinda in a time crunch because today is only afternoon I can be around in there time but there saying none of the installers can get here till tomorrow to do it just wounder if someone had a way around

Question

Then you have been lucky as the DTV app is not made to run on Kindles.

 to the conversation: 

0

0

directv app on the kindle fire HD 8 tablet

I can watch the directv app on my older kindle devices but when I try to download the app on my new kindle fire HD 8 tablet I am told this device isn't compatible or the app is currently unavailable. Why can't I get this app and is there a way I can watch directv on my new tablet?

Question

I cant get high deff. where I live Im lucky to get SD. will changing boxes still fix my problem

 commented 

3 years ago

 to the conversation: 

0

0

loss of signal

one of my receivers keeps loosing signal sometimes it will have the higher channels but not the lower ones sometimes I will loose all of them they stay out for different amounts of time an thin just come back on. Reset and un plus does nothing just have to wait till it does its thing. This box is th

Question

David or AT&T would confirm, but the problem is software. Something in a patch or load. We got lucky in MW

 commented 

7 years ago

 to the conversation: 

0

0

SERIES NOT RECORDING - UVERSE PLEASE OWN UP

If you review this forum you will see that a number of us have been experiencing the same issue/problem all starting around July 1 - series recordings that we have had set up suddenly stop recording, don't show up as scheduled to record and when attempt is made to reschedule the series (cancel exist

Question

@Ludwick577 You appear to be one of the lucky ones? Must just be living right!

 to the conversation: 

0

Wrong local channels

have had the service for about a year and the area I am in should have the St. Louis market for the local channels. For some reason, when we got up yesterday, we now have the Paducah Ky local channels! I spent several phone calls and about three hours on the phone with various folks and they really

Question

I had a grandfathered in package similar to Select. I guess we just got lucky for two years 🤷

 to the conversation: 

0

0

All my favorite channels are gone

I regularly watch Logo, Pop, GAC Family and they're gone. I called and they said my package doesn't have them and I would have to get a higher package, except my package did have them for over two years. Now they're saying I must've gotten them by accident. For over two years? Anyone else have that

Question

Your lucky your rate stayed the same my rate went up after AT&T dropped my NFL NETWORK services.

 commented 

6 years ago

 to the conversation: 

0

0

NFL Network & RedZone are gone

Can anyone, preferably from AT&T, tell me if NFL Network & RedZone are no longer being carried on U-verse? At 4:15pm today I tried to go to channels 1629 & 1630, but what I saw was a message saying “This channel is no longer carried” and there was a reference to TVpromise.org. First time I’ve ever s

Question

Consider yourself lucky if you lose sound on the Faux News Channel and even luckier if this garbage generator channel disappears altogether…..

 commented 

3 years ago

 to the conversation: 

0

FOX NEWS .... NO SOUND

Directv Stream. Please turn the SOUND on FNC, Channel 360.  Geez, you guys are having so many problems.

Question

Traditional cable/satellite providers are losing subscribers. You're lucky they offered you any discount. Streaming providers are raising rates, too. Good luck with your next provider.

 to the conversation: 

0

0

How do I send a message to upper management over what poor service and high prices are forcing me to end service after 28 years

I have been through a living (Edited per community guidelines) over the past 45 days with Direct TV jacking up my rates by 35%? I have been through many problems over the past 28 years and thought this was better then cable. For awhile it was but recently your prices have become outrageous. I was in

Question

Consider yourself lucky to get any discount. The ATT CEO ended discounts like that several years ago for most customers.

 to the conversation: 

0

Retention Discount GOING DOWN

Long time customer - since 1997!  Used to get a $40 off per month for 24 months.  Then, it was only $40 for 12 months.  Now, they say only $30 for 12 months.   At the same time, the base package cost has gone up for 3 straight years now.  What gives??

Question

I guess i am lucky i live in Athens, GA Uverse here still has the old format for now and i hope they don't install new ondemand here .

 commented 

12 years ago

 to the conversation: 

0

0

New on demand Format

The new on demand format is awful!  The boxes look like att is trying to be like the facebook 'likes' which suck anyway.  Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder.  When I finally do get to a list the font

Question

NOT FINDING WHAT YOU'RE LOOKING FOR?