Hi. I started use AT&T U verse from Mar. 15.I visited a man his name is "Tonny" in the ATT retailer shop in sandiego.I introduce myself as a visiting scholar in UCSD willstay 12 month in sandiego. He required my passport copy and $449 as a deposit due to no social credit. I was very surprising to be

I paid them a deposit which was reclassified as a credit management fee. Why would anyone pay $449 to obtain their service in the first place. They told me that I am getting my money back $5 a month! Wow! $60 whole dollars a month. I never agreed to it and they keep sending me these terms and condit

I canceled my Directv service on 7-18.  I received a reminder notice to return equipment but have not received any boxes or return labels.  What can I do?

I signed up for uverse 2 years ago and they told me I need to put up a 400.00 deposit and after 12 months it will be refunded back to me .3 of your agents the past 4 days have told me A T T is keeping my money and will not return it? Why is A T T stealing my money?

On 8/10/2010 I sent you a deposit of $300.00. As of yet I did not receive it. I talked to Frontier and they had no record of it. How do I get my refund back?

I was told last month by the Chicago office that would be receiving a box in the mail to return the Directv equipment. Still no box.  I was also instructed to take the AT&T Uverse modem and router to a FedEx location.  With that process done, I am still waiting for the box. So now wha

Recently canceled direct TV and the sevice is already disconnected. It's been more than a week, but have not received any return instruction via email or USPS as told at the time of cancellation. We should not be asked to pay any fee if the delay of the return is the provider's fault.

I need to return one of the 3 devices that I initially received. We started our service when it was still AT&T. I just need to return 1 of the 3 devices as we no longer need it and am getting charged for it.

We have 4 receivers and have discovered that we really only need 1. How do we return the 3 receivers we no longer need and stop paying the lease for them, but keep our overall service and the 1 receiver?

I returned my U-verse equipment and canceled that part of my service. Billing told me I was late in returning the equipment so I would not get the refund. I was not aware of that, so I asked to talk to someone else… They said they would pass the information to escalation department. I have repeated

WHEN I STARTED UP WITH U-VERSE THEY TOLD ME I HAD TO DO A DEPOSIT FOR ABOUT 500 SINCE I DID NOT HAVE CREDIT. WE PAID THIS BUT NOW WE NO LONGER HAVE THIS SERVICE SO HOW DO I GET THIS MONEY BACK

I have not yet received an email to be able to return equipment upon cancellation of service on June 19.

Transunion and Experian credit scores at 805 but I received a message indicating that I would need to provide a deposit for Direct Tv service. I have previously had ATT and Direct TV for cell and tv, respectively. I am frustrated and perplexed by this notice and chose not to return to Direct Tv as

My account was cancelled several years ago. Can someone please tell me how to return my receiver? I can't get to customer service because I can't log in because I no longer have an account. Thanks in advance for any help!

I recently cancelled my DirecTV and am in the process of shipping the receivers back, but they have not provided me with a return label or boxes. Do they not provide label and boxes anymore? They just want me to drop off receivers at UPS.

We have canceled service and the return Equipment box has arrived with no return label. We need a return label emailed to us in order to return. 

Many apps on AppleTv provide a No Authz return after login. These are channels I have access to like NBC or NBC Sports. Others, like ABC or ESPN work perfectly. Plesae help me get access for my U-verse channels via Itunes. FYI, Same errors are gotten via the internet streaming for the same services.

I was not provided a return label for my equipment. I received the box with new receiver however no return label in which it say's is included, it is NOT.

I need an address to return a genie. We have no Fedex or UPS store in our town.