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ATT SOLD info to high risk scammers

My 90 year old mother in law had tech issues with her TV and landline phones after a storm.  I called ATT to trouble shoot from my cell phone.   today I received a call asking for my mother in law on my phone.  ATT is the ONLY company who would associate my number with my mother in laws name,.  the

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ATT risk management bill to me

Sometime in early August our uverse connection just died completely. I called ATT, they sent a tech out and fixed the problem. He said there was a cut line.About 2 months laters, I get a bill from ATT Risk management saying I cut the line when landscaping and I owed them $603 for the damage.Well, I

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30 day risk free trial? Or scam?

Recently one of your employees came into my place of business to sell me on cable, phone and internet. We already had Comcast but we were interested in possibly changing our current provider, so we listened to his pitch, which was quite intriguing because we decided to move forward. However, we deci

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Why would you drop NEWSMAX & risk loosing a million customers to other satellite & streaming platforms?

With such stiff competition for paying customers on streaming platforms, you will loose a big chunk of subscribers such as myself who has been with DIRECTV, first as a satellite customer & now a streaming customer FOR OVER 20 YEARS BUT will CANCEL MY ACCOUNT & change providers in a second if

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Property Damage Claim

I am not an AT&T customer however, AT&T place a power type pole on my property. While doing so, they burst my water line. It has been 2 weeks that I and even an AT&T employee at our local store can not seem to get an AT&T Risk Management Rep to return our calls. There have been several 48 hour perio

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So to clarify, he gets to try a $125 service for 30 days "risk free," but if he decides it's not for him, he is charged even more? So what makes it risk free then? Seems like it's a greater risk than simply paying your bill... [Edited to comply with

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Canceled Within First 30 Days & Returned Equipment. Now Getting a HUGE Bill!

I ordered a Uverse triple bundle (phone/Uverse/Internet) online last month.  The installation fee was waived (due to the online order--I printed and saved the online order just in case I needed it in the future---glad I did!), and the total estimated amount including junk fees, taxes, etc. was $124.

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Direct tv installation

Why did AT&T send an installer to OUR HOME without wearing a face covering during the Covid19 pandemic. YOU PUT US AT RISK DOING SO. SHAME ON YOU, I WILL BE PERSUING THIS FURTHER! I SPECIFICALLY ASKED IF THEY WOULD AND WAS REASSURED THAT THEY WOULD DEFINITLEY BE WEARING FACE COVERING!!!! I AM BEYOND

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Software updates are automatic. What you are describing is a method to force an update which you should NEVER do. You risk getting test software that will mess with or completely brick your system. Why are you asking about doing such a high risk act

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4 years ago

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DirecTV software update

Has anyone heard of inputting code 04268 on the numbers on the remote to get the receivers to get the software updated? Or is the software updates automatic?

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you can call their risk management dept at 800-676-3169 for assistance possibly

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Removal of Equipment that caused damage to house

When the installer put the antenna on my parents house he drilled a hole in the brick of the house and it is now causing a leak. I need someone to remove the equipment and fix the damage that was caused by the incorrect installation. 

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public wifi and watching uverrse

if I am on a public wifi, can I watch Uverse without risk of being vulnerable?

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@gnball - Cat6 is currently prefered over COAX. I believe COAX was used because it was there & people were used to it.   You want one cat6 for an STB/TV & one for a computer. You can multiple each of these with a switch. But if you risk using one cab

 commented 

10 years ago

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Extending uVerse to Man Cave

Hello, I am not new to uVerse, but I do have a setup question. I am building a Man Cave in a shop in my backyard and want to have uVerse out there. My question is, can I just run Cat6 from the house to the shop, or do I also need to have coax also? I have conduit between the two with a single Cat6 r

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The phone number given, 800-894-0374, is no longer in service. What is the correct Risk Management number?

 commented 

4 years ago

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Property damage claim

Hi. Can you help me file a claim with Sedgewick for damage done to my property by an At&t crew? My sewer main and irrigation lines were cut, as much as I wish I could fix it on my own it is just too big of a job.

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Why would you risk losing thousands of customers by dropping Newson6 and world popular shows on CBS?  Not very smart!

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Keep News 9 / News on 6 / CBS (Oklahoma)

One of the things that makes me and my family stay with Uverse TV is Our local Channels!I rely on News 9 in bad weather! They have the best local coverage for Oklahoma

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Caveat emptor is Latin for let the buyer beware, meaning the buyer assumes the risk in a transaction.

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Bait and Switch Price Quoting for New Service

I called ***** yesterday (Mar 5) to inquire about UVerse,Internet and Home Phone service. James offered me a UVerse200, 50MB Internet and N.Amer phone for $115 plus local tax, with a $200 VISA gift card. After several callbacks with him resolving issues with thawing my credit, I thought everything w

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Sedgewick is the risk management company.  If there is a problem or monetary claim, this is who you will have to deal with.

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ATT HAS TOTALLY TAKEN ADVANTAGE OF ME AND MY FAMILY AND ITS NOT FAIR!!!!!!

ATT hired Texstar enterprises to install uverse in my neighborhood , they dug up my front yard jammed up my pluming that caused a sewer back up in my home that contaminated the water system ... Me and my whole family got sick with upset stomachs and diarrhea also my dish washer was ruined along with

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The 7005 is a good box. Why do you want it replaced?   You run the risk of getting something less desirable.   

 commented 

4 years ago

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Replace Receiver

My receiver ( Cisco ISB7005) is having a lot of issues, so we would like replacing it, I don't see any option on how to order a replacement. Thank You.

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Directv your customers have spoken. Will you listen ? Cancel OANN and risk being cancelled. My 20 plus years loyalty has it's limits.

 commented 

3 years ago

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DIRECTV dropping OANN?

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

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Thread is from 2019. Please stick to your current thread to avoid risk of outdated information or precise situation that no longer applies.

 commented 

4 years ago

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customer service

Credits promised on DirectTV account, but not given.  I have talked to 4 customer service reps but received the 'runaround'!  Every phone call is supposed to be recorded,  so why can't they just listen to the recordings to verify my credit?

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