ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit?  Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it?  ATT does some stran

After nearly 25 years of DirecTV service, I am cancelling my subscription. Not for cost or service issues, but rather because I am moving overseas for my work. In all the time I have been a customer I have had pleasant interactions with DirecTV staff, whether on the phone or the techs that have

I have been with AT&T about 15 years or more for home landline, TV (Uverse), and Internet.   For nearly a year my internet would freeze or pause for a few seconds.  That has stopped - I think.  Our TV though still freezes / pauses for several seconds or minutes and then starts ba

Why have Directv/ At&t not offered any assistance during this pandemic, yet they raised their prices during this unfortunate time?

I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he

WILL i RECIEVE CONFIRMATION WHEN AT&T RECEIVES MY UVERSE EQUIPMENT RETURN

All of my channels are saying Oops something went wrong. This content has an issue and can’t play...how do I fix this?

I see a channel set up on AT&T U-Verse on 70 and 1070 for "INFO" coming soon. It could be related to the upcoming sunset of: Ion Plus on U-Verse channel 468 Qubo on U-Verse channels 328 and 3061 These channels are being discontinued by their owner. Switching to a different provider won'

Saw a sign on NBC that there is a possibility that NBC may be dropped from Uverse TV. Negotiations are not going well between AT&T and NBC.  This is our favorite channel.  If it is dropped we will not have a choice but to go to another service provider.