My wife and I are moving houses in a week. I sat on hold for 2 hours a few nights ago only for them to hang up on me.I sat on hold again last night for almost 3 hours before they hung up on me.I'm on hold now as I write this - it's been 40 minutes.Corona Virus or not - I hate this (Edited per commu

Why cant you people answer the phone. YOu are supposed to be in the communications business.  Why cant you have Americans do the job?  At&t has worked this company into the worst in the country.  Im so mad I cant get to my question.  Im old AND WANT TO SPEAK TO AN AMERICAN H

Is AT&T allowing existing users with uverse to keep it if they move or is it that once you move even if in the same neighborhood where it was available you lose it? For example, I know that it is available on my block as me and my neighbors have it now. If I move next door, will they force me of

Hello, I've been a U-Verse customer from the beginning and love the service, however I have growing concern that my original VIP1225 DVR with theGrey-Remote isn't keeping up. There have been several software updates on the DVR over the years and with each upgrade comes slower and slower response tim

Over 40 hrs on the phone still not satisfied waited over two months for installation waiting 3 months on rewards card keep giving me the run around and don’t hold longer than 30 min on a phone call bec it will just cut off and then you have to dial and wait all over again worst company ever words ca

We have had to reschedule 5 different times now because YOU don't have a tech in the area,  you keep cancelling 30 minutes before end of arrive time, say tech time is 8-12 you call 1130 say tech not coming.  You even cancelled our appt altogether without cause after we confirmed appt once.   We have

You got my bill right last month for the FIRST TIME IN 2 YEARS. NOW THIS MONTH ITS WRONG AGAIN, YOU BILLED ME 180 FOR NO REASON. I JUST PAID 135 AS LAST MONTH IT WAS 134. FIX IT AND THEN CALL ME AND LET ME KNOW WHY YOU ARE SO BEYOND HORRIBLE AND HOW YOU WILL FIX THE PAIN YOU HAVE ENDURED FOR THE LAS

Can you use a DirectTV box purchased online to stream on a TV?  The cable service comes with my rent but I need another box - and not wishing to rent or buy from the company directly.  Have seen cheaper ones online....  

I signed up for direcTV and scheduled a day and time frame (12-4pm) for a technician to come set my TV up. No one showed up. I called customer service at 4:10 with the intention of rescheduling. I stayed on the phone for three hours. I was lied to several times while I was on the phone. I talked to

My internet speed is terrible. I’m getting the max available and it is not enough. Att internet is the same price as my cable provider and 1/8 th the speed. But I like my uverse tv. So can I change my internet provider and keep my uverse tv?

How will this new company affect present customers and can we get rid of the satellite so we can stream show without weather problems?

AT&T/DirectTV is the worst company I have ever been a customer with. My bill drastically changed and when questioned I was told "I was lied to by a third party provider who set up my account." Unbeknownst to end customers, DirectTV can direct you to third parties to set up your account and then

I have been a customer when this company was directv and they were good, since ATT has taken over they are horrible. Customer Service is suppose to be what this company is about, no product just service. When you call in they have to tranfer you and again then they all ask the same questions, what's

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This is a horrible company and the way they treat their customers is pathetic. My receiver is going bad and their solution is for me to buy a new receiver for $100 to pay for it. It is their equipment and nothing I did and they want me to pay for a new receiver. Go elsewhere

This company calls frequently to make changes in my Uverse/phone account. Says they work with ATT to "improve and consolidate billing and performance".  Anyone have any experience with them?  sounds like a scam to  me.

I understand that AT&T is the parent company of Turner Broadcasting System [Per Guidelines:  Keep it Relevant and Appropriate].

Hello,Yesterday My car was hit while i was driving along the road. An at&t Driver drove out of a parking lot with a high speed and run directly into my passenger side. My car was towed right away, because it is knocked completely out of line. I called  AT&T Insurance company today and they said that

Want to keep history lifetime vice and a&e

I had at&t phones and Uverse. We returned the equipment and did everything we were supposed to and they are sending us to collections because they "never received the equipment." It's been over 3 years and they are still hassling us. I am not paying for something I don't have. Furthermore, I misplac