I live in an older neighborhood in Cumming, Georgia.  I attempted to get U-Verse, but after spending almost 20 hours with techs in my home; techs on the phone; customer service reps attempting to sell me U-Verse at least 7 additional times; and living without my internet service that ATT disconnecte

Transferred service over a week ago and still no has resolved any of my tech issues. Would love it if you guys were a bit more efficient and understanding of your customer needs. My question is, what does a person have to do to get his issues resolved? Your managers are just as inept as the customer

Where can I find the things that are excluded from purchase with the reward card ? I am assuming prescription medication is excluded, but I need to find out. Any assistance is grearly appreciated.

Yesterday my ATT router and U-verse suddenly shut down and powered back on.  I've had the service for 2 months.  Now my internet is working but U-verse is not.  I've power cycled the U-verse box and it displays a settings icon and after the progress bar is done the screen goes black.  I can't access

I moved to a new home 6 months ago.  At that time we were told that is we moved our existing service to our new home, we would receive a $300 gift card.  I called to check on the status of the card a month later, and was told "it would take some time to arrive."  I just called today to follow up on

Concerned/worried about my internet going off before I can make the payment in the morning..😓

Is on demand not working. I'm showing error code 401. I've rebooted the modem and DVR box.

How do you move the closed captions to the bottom of the screen?Currently they are about 3/4 of the way down - it's blocking a lot. There's a good size gap between the bottom of the screen...which is good for the news but horrible for everything else.

Hi - I received a new Cisco receiver and three of four TV's work. The one in our bedroom gets this "account unavailable " "restart receiver" (we have several times) and "This set top box does not match the account settings" - what's going on?

Can someone explain why Showtime HD under Premium, the list of movies shows only ONE MOVIE?. Also, under Sho HD it shows Series category. Where DID ALL MOVIES GO?

DirecTV won't let me cancel! It's bad enough that you have to phone in a service cancellation. There's no other way to cancel, and that should be illegal. But today, after trying numerous DirecTV phone numbers, I got the same results. The robot asks for account details, than asks for my 4-digit pass

Hi, I don't have my uverse/ wireless internet pin. my apartment had a fire last year and i lost a bunch of paperwork. I need someone to retrieve my pin so I can cancel both service asap. my one year contract is up 2/26/16. Please either cancel the accounts for me when my contract is up and do not re

Why can't I get The Blaze network yet?

The DirecTV Stream app has a serious audio problem on Roku devices. I've experienced it on four different Roku + stream sticks and the Roku forum is full of complaints and questions. The problem is clearly unique to the DirecTV app. Audio will suddenly drop in volume to nearly inaudible or get a lo

Can anyone please help?!   I haven't found this issue on the forum yet although there are a ton of entries about various billing problems. This is not about UVerse but I don't see one for regular phone/basic internet? I'm a caregiver for my elderly mom and she had cancelled her service 2 years ago b

All I find in the post here talk about pushing a WPS button on the base unit to connect to a wireless extender.  My UVerse base unit has no WPS button.  Help!