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Hurricane damage

My dish got twisted around and wires were damaged during Florida hurricane had direct come out to check it out and they replaced the dish Now charging me $200.00 I would think that I should have it replaced no charge anyone else in this boat?

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local TV station hurricane coverage, on DIRECTV

DIRECTV use to provide the signals of local TV stations where a hurricane was at and they followed the track of the hurricane by switching to other TV stations in its track as the hurricane moved.It was more interesting to get the info directly from the local TV stations in the of the area of where

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Hurricane coming!! Need our local news channel back!

We survived Hurricane Michael with this channel. Now another hurricane approaching. We need this local news channel back for survival purposes.

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Getting ready for a hurricane

Has anyone here been through a hurricane with DirecTV? It looks like we might get hit in Florida and I'm wondering what to expect or if I should do anything to my dish to prepare. Two years ago my town got hit hard by multiple hurricanes and I lost power for a few weeks. How do the dishes stand up i

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After Hurricane dish will not receice signal.

After hurricane Irene we lost satellite signal. We have reset the dish to Direct Tv's specifications and still are not getting a signal. Please help!

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Still no service post Hurricane matthew

7 days post Hurricane in Charleston sc and no service. Poor customer service just tell me the same thing over and over when others in the Charleston area do have ATT Uverse service. Go figure.I need my bill credited.I plan to change service because I am so disappointed and can get zero answers other

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Service outage in advace of Hurricane

Hurricane Irma is expected in my area Monday. I NEED TO BE ABLE TO WATCH THE NEWS FOR UPDATES. I currently have ZERO TV, ZERO INTERNET, AND ZERO HOME PHONE. Customer service is Unable to give me details about yhe "outtage" and ALL OF MY NEIGHBORS HAVE AT&T service. How do i get this resolved IMMEDIA

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Credit for Direct TV from Hurricane Ida

I was out of power because of Hurricane Ida from August 28 through September. My home was flooded and I am still not living in it until we complete the repairs. As of 12/25/2021, I am still not using DIRECTV at my home. We intend to move back in by January 2022 when repairs will be complete. I am in

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No service for hurricane Dorian. Att cares?????

AT&T talks about how they know communication is important and they care.  In reality that is not true.  I'm a new customer to Direct TV. They will let me watch shows on the app but when I called and told them I'm in the hurricane path and need local channels to see the news they told me "we understa

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COLLEGE FOOTBALL Schedule Changes due to Hurricane

There is a football game between the University of Georgia and Middle Tennessee on Saturday, 9-15. The ATT-U-Verse Guide has it listed on ESPNH2 at 7:30 pm. Due to Hurricane Florence, the game will be played at noon and ESPN says it will be broadcast on ESPNN.  Will UVerse show the game and on what

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Credit for no service during hurricane Irma

I had no service for about 12 days during and after hurricane Irma back in September. I called during the outage and was told that AT&T would be issuing credits and all I would have to do is call.  That's my first issue - I, or anyone else, shouldn't have to call. The credits should be issued automa

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Suspend directv hurricane laura

How can I suspend my service and pay my remaining balance in payments.

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Hurricane Hanna knocked out my DirecTV reception.

Hurricane Hanna knocked out my DirecTV reception. On-screen message reads: Step one of two; Checking Satellite Settings. Almost done. This message has persisted since for 5 days.

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Internet in Brevard County - Hurricane Matthew

Can I please get any kind of update on my U-verse/internet services. This is crazy I live in brevard county and we didn't lose power thank god but we lost internet and U-verse yesterday and when you call no one can answer questions. Most of the people around me that lost power have gotten it back bu

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Hurricane Harvey and the kick them when there down customer service from AT&T/Directv

My home had 3 feet of water, lost everything even the outdated directv equipment and AT&T wireless modem.    Called AT&T Around 9/1. The Rep was very nice placed my account on 6 month suspension until we could move back home and would receive all new equipment at no charge   Mind you I have been pay

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Uverse TV, Internet, Phone all out because of Hurricane Zeta

When is my service going to be restored in Kenner LA 70065? Why can't anyone give me an answer?  Why can't anyone tell me what is going on?

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Is there a bill credit going to offered for u-verse customers affected by hurricane Harvey

Checking to see if AT&T is offering bill forbearance for U-verse customers in the Houston area affected by Storm Harvey? I know they're offering some form of bill credit for customers with wireless service.

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Hello @Drusalina, thank you for contacting us and voicing your concern. We understand how upsetting it can be to miss your favorite programming. As Hurricane Ian makes its way through the Caribbean, the Gulf of Mexico and Florida, DIRECTV launched a

 to the conversation: 

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Channel 71 and Channel 200 - News Mix Changed to Severe Weather Mix WHY????

Why change both channels 71 and 200 ??? Why not just make one Severe Weather Mix and the other the regular News Mix????? Or do a completely different channel.  Aggravating when used to watching the News Mix every day!!!!!!!!!!!!!!

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Accepted Solution

Official Solution

CBS shows not recording tonight 11/5

So last weeks CBS programs recorded but they were reruns due to hurricane coverage.Tonights episodes aren't recording even thought the date stamp is for today.Agravating!!!

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Will fox channel be back on news mix after the hurricane is over?

 to the conversation: 

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Channel 71 and Channel 200 - News Mix Changed to Severe Weather Mix WHY????

Why change both channels 71 and 200 ??? Why not just make one Severe Weather Mix and the other the regular News Mix????? Or do a completely different channel.  Aggravating when used to watching the News Mix every day!!!!!!!!!!!!!!

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