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parent control

If you can not provide parent control what is this the stone ages there is software for it/why do you have on your service when you can not provide it very misleading a little bate and sale/ with this I will no longer be able to use service

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Can you have different accounts within the Streaming app on FireTV, etc. that would be more age appropriate? (ie. parent passcodes, etc.)

I'm curious to know if you can have different users within the Streaming app for the different users? If so, do you provide the ability to have different levels of access (i.e. Parent users/child userss) or have some that have passphrases/codes that lock that user down more...?

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Parent Control Passcode

I accidently hit lock on parental controls, now it's asking for a 4 digit code that I don't ever remember being assigned. Where can I go to reset this?

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252

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Why is CNN the default channel for the DirecTV mobile app?

I understand that AT&T is the parent company of Turner Broadcasting System [Per Guidelines:  Keep it Relevant and Appropriate].

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387

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Parental Controls on HBO app when logged into U-Verse

Hi! So, I have a U-Verse sign-in that stems from my dad’s cable in order for me to sign into apps like HBO GO. I got onto this app this morning, and it says that my parent account has set up parental controls for shows above TV-14. My dad didn’t do this, and he wants to know what he has to do to cha

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Same issue ⚠️ with me; my rewards are gone. It seems like this company doesn't want to stop those scammers. It should be easy to set up a trap for them. In the mean time, they are still out there stilling money from more people, and this company does

 commented 

3 years ago

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reward cards stolen

i never received my reward cards but called reward center and told they were activated and used. what should i do next, because this person is getting away with stealing my cards. can i at least get a copy of the transactions. and find out when they were activated. i am at a loss as to ehat to do ne

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Added Uverse Voice, is this a trap?

I have Uverse internet. 3 years and going strong. I have a 5031NV modem. I just ordered Uverse Voice Voip. I assumed ATT would activate the Voice service on my modem. Nope. They sent a new modem, a NVG510. So I stare at the new modem, puzzled. "Why?", I asked myself. I looked closely at the included

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I have had Direct TV for over 20 years !!!!I do not switch companies every2 years .The 2 year contract is a trap so you can't opt out when theoriginalcharges quickly go into the abyss...

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Ending service with Directv/ATT because of poor service, resolution and customer satisfaction

After having been a customer since 2014, I got fed up with the ever-increasing bills, overbilling and problem resolution.  any time a request was made to resolve a billing dispute, the bills were never reduced, only a special offer which expires after a certain amount of time.  Tired of it.  Called

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ATT is the parent company of DirecTV and DirecTV Stream. They are all affiliated and controlled by ATT. The parent corporation is most definitely involved with negotiations that affect revenue.

 commented 

7 months ago

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Solve the problem with ESPN & ABC!

So I sat down about 20 minutes ago to watch the Braves/Phillies game, and all I get is a message that the channel is having a problem with the video feed. After googling, I find out that the problem isn't with ESPN or the video feed--it's with you guys! My bill comes due tomorrow, and this is comple

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Parental control error on everything in the app

I don't know what I'm doing wrong. I can't watch anything on the app. I keep getting an error about parental controls and the master account. I am the primary account holder and account admin on the myAtt app. Thats the log in info I'm using. There are no parental controls in place on my TV account.

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That's why I asked him that, just too see how dumb he was. He should have smelled the trap I was setting for him.  When he went to confirm my name, I spelled it for him: Eye Dee Eye Oh Tee.  On the second try he got the spelling right.&nbs

 commented 

3 years ago

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fraud

received a call supposedly form at&t offering 50% off my direct tv account. return # 866 514 1853. they did not know my monthly bill amount. they offered to give me 50% off for 2 years, no contract, all i have to do is give them 6 months in advance. around $600. said to buy ebay gift cards, as

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Trapped, frustrated, and ultimately defeated

I want to start by saying everyone I've dealt with at AT&T has been excellent. The technicians and customer service people are polite and helpful. I tip my hat to them. I'm writing to tell my sad and frustrating story with AT&T. It started years ago. I was an AT&T customer, getting 6MB DSL for $20/m

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is there a way to reset the parent control password if you have forgotten it

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Master List

Is there any where or way I can view a master list of what I am recording in the whole house and on which DVR it is being recorded on. I have 3 dvrs and I want to know where I  am recording my shows from so i can keep an eye on the amount of shows each box is recording to avoid overlapping and thing

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Exact same thing happened to us.  We are now at the end of that 1 yr period where we couldn't walk away.  I'm happy to fire At&t come Feb 16the.  They trap you upsell you for alittke more per month but your stuck with them for another year.  Well ha

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7 years ago

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ATT Raises your bill with this trick ..

I am wondering if anyone else has experienced this? I just had a very lengthy online chat with a representative ragarding a huge jump in my bill. Over the course of that conversation it seemed obvious to me what ATT's strategy is to lock me into a term at a higher rate. I don't blame ATT .. they're

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watch movies at the theater

How do I go about going to the movies theater to watch a movie for free

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An astute parent would DVR programs and have the ability to fast forward through commercials.

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R commercials during kids shows

Why are there R commercials during kids shows? We have been watching Kids Baking Championship and every commercial break there are awful commercials that bother my kids... one example some show named 911. A gunman comes waving a large machine gun and threatens everyone in a bank. What’s the deal..

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When does the contract end? Why wouldn't NFL want to incorporate DirecTVs parent company in the deal and expand their reach?

 commented 

8 years ago

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Nfl

I have at&t uverse phone, internet and tv but I do not have Directv. Is there anyway that I can get NFL SUNDAY TICKET?

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If I change parental controls on one box, do the changes carry across to the other boxes?

I have the u verse app and I've found the place in it to control parental settings. But I was wondering how to make these setting work for just one box?

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No they are not the parent company. AT&T is just a majority owner of DirecTV now. They are 2 different comapies.

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Solve the problem with ESPN & ABC!

So I sat down about 20 minutes ago to watch the Braves/Phillies game, and all I get is a message that the channel is having a problem with the video feed. After googling, I find out that the problem isn't with ESPN or the video feed--it's with you guys! My bill comes due tomorrow, and this is comple

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Accepted Solution

Official Solution

How do I change the passcode for my parental locks?

I can't remember my parental lock passcode.  How do I reset this passcode?

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