I was promised a reward card and still have not received it. It has been well over 30 days. I finally get someone that can help but all they could do was heavily notate my account for the rewards center that never picks up their phones! I really could use that money right now. Is there anything I ca

We have had AT&T for our tv,  for the last few years!  All of a sudden 3 days ago, our HD channels said we were not subscribed to them! We called AT&T service people, all out of the US!  They kept telling us we weren’t paying for HD, but our plan/billing says it’s included in

The title pretty much covers it. There's an option to begin a live chat, and an option to call, but neither take you anywhere if you click on them. This mobile app is frustrating. Honestly, what I really want to do is send them an email, but I don't see any option for doing that. Does anyone have an

A month or so ago our internet/cable box outside got hit by lightning which caused all kinds of wiring/electrical issues inside the house. One of them being it wiped out our Directv receiver in our living room. They came out and replaced it but when they did certain channels that we got before are n

I've only had satellite since Aug. 14th. I learned typing on a manual typewriter, so you know I don't understand 1/10th of what I'm reading here. I'm having the same problem as a lot of other people, shows I've taped either have a black screen or it will start to show, then freeze the picture while

My wife and I are moving houses in a week. I sat on hold for 2 hours a few nights ago only for them to hang up on me.I sat on hold again last night for almost 3 hours before they hung up on me.I'm on hold now as I write this - it's been 40 minutes.Corona Virus or not - I hate this (Edited per commu

I have lost many of my hd channels, but not all of them.   Any one have any ideas why??  We have trimmed trees.  Satelite   110 is 99% with only 3 active transponders.  Satelite 119 is 98% with 11 active transponders.  Satelite 101 is 99% with 32 active transponders.  I am at a loss.This is so frust

The movies on Hallmark are choppy and make you almost motion sick watching them. I have direct tv and no other channels do this. Why?

So I recieved several rewards cards for signing up to an ATT Uverse plan from Time Warner with the expectation to use the money to travel home for the Holiday.  My wife and I are stationed in Fort Bliss Texas and we were going to visit back home in FL.  To my dismay, I failed to realzie that these c

Upgraded to Uverse In June of this year and I thought it was going to be a simple upgrade to uverse's $34 monthly plan. Just call, ask for the upgrade, and it's done and thats how it was presented by the sales rep over the phone. After a month of seeing my bill show what looked like the right amount

I had ATT U-verse for several years off and on year and had to close my account because I moved. I returned the equipment per the instructions in April. ATT says they can not find it. I have the Tracking Number from UPS that says it was received April 6th. As you can see in the image, I have calle

I receive channels 4 through 22 out of Seattle but cannot get them in, say, California but I can in Portland, Oregon.  The satellite beam is focused on the Pacific Northwest so when I travel out of the beam I lose those channels.  My question is how far south in Oregon should I be able to receive my

I have been complaining about Enhanced Content downloads for nearly a year.  They are VERY disruptive.  I have received several response emails saying that they only occur when my TiVo receiver has been inactive for 2 hours.  This is ABSOLUTELY not the case.  I know how to interrupt and stop them. 

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

I have a lot of ATT remotes for some reason. Does anyone know where I can recycle them?

Two shows at once on the same tv

Running Aero theme on Windows 7 Ultimate. When DIRECTV2PC opens, always changes to Windows 7 Basic view. Unable to change when DIRECTV2PC is open. Anyone else having similar difficulties?

Is this a known issue? Boston Legal recorded in HD last night. The theme song comes in loud and clear, but none of the voices do? Wife is going to cry when she gets home. I hear her screaming Dish lolUpdate...It was WFAA Dallas that had the issue. 5.1 encoder failed on transmission.

I have several shows that I record to watch later, I have the series set to record Only New episodes. After I have watched an episode, I will then delete it. That should be it until the next week or next new episode. But that is not the case, several times I will turn on the Tv and go into the recor

This company has really gone downhill. They have a superb product but the customer service really does a bait and switch on you.Last Month I was unaware my 'promotional" period ended so my bill went from 171 to 229. I was amazed there was never a notice and i really don't ever recall them telling me