This update causes an error message requiring that the Exit button be held in for some time, to switch the satellite receiver from HD to SD.This was not the case before this update. This causes a large problem because I have both an HD and a SD TV connected to the receiver.So now the service is degr

Changing U-verse channels causes momentary picture freeze.  This problem used to be random, sometimes going away completely for a while.  Now the freeze has become a standard operational feature.I've tried "cold-booting" the ONT, BGW210-700 and the VIP-2250 STB.  Even went through the AT&T U-verse o

The power button on my S20-51A controller flashes red continuously.  This causes programming to pause then play continuously,  Changed batteries but no luck.  I can use the remote from my other receiver and it works just fine.   Scott I

I have a Directv HR24 HD DVR connected to a ViewSonic VX 2433WM monitor and every time I change channels on the HD DVR the momentary pause in the signal causes the monitor to switch from the HD DVR (HDMI) signal to my computer (DVI) signal. This is extremely annoying as it takes me about 8 seconds t

I just purchased and hooked up a Netgear AC1900 Wifi Range Extender to extend wifi to the top floor of my house.  I got it hooked up and it works and helps with the wifi coverage however when it is up and running it causes the wireless receivers in our house to disconnect every 10-15 minutes.  On wh

While watching TV, any channel or DVR program, the picture will pixelate (freeze). The sound goes out also. All new equipment was installed, except the wireless set top receiver and DVR, when I upgraded to ATT fiber. I've reset all equipment but that doesn't help. Thanks in advance.

I have two HR-22 DVRs and everything worked flawlessly until I replaced my old TV with a Vizio E370VL 1080p HDTV. I use an HDMI cable to connect them, and ever since that was done, the HR-22 often will ignore all remote input until I switch the input of the TV to the other unit or pull out the HDMI

So, I was experiencing pixellation and weird reception/audio screeching on several channels.  I called Directv support who suggested that I power off the receiver box, unscrew the coax cable, touch the inner core wire several times to "remove the static", screw it back in and power it back on.  I di

The HR-21's, which were previously updated a few weeks ago, are now trying to take another auto update-29-B. This makes them automatically reboot, then try and search for update which they don't find, then reboot and come up with about half the channels. These recievers are very touchy.

We have a DirectTV HD DVR.  I don't know the model number.  Since connecting the ethernet cable last night we have been experiencing losing the picture on the tv.  One minute the picture on just a regular directtv channel (not on demand) is there and then it disappears or it reappears.  We have not

even in clear weather, there is often an occasion where the pixels freeze and causes interruption in the picture. Just like when we have bad weather... what causes this, and what can I do to fix it?

What causes this? I have no picture, just a garbled mess

Pause on the DirecTV Stream box is very problematic. 1. Pausing more than a couple of minutes causes the box to reset the channel being paused to live with no buffered video. 2.  Pausing multiple times causes the box to switch to the latest app used on the box. 3.  Pausing multiple t

I had a reputable electrician wire a new system, installing 50-foot long connections through the wall, under the floor and up to the inside of a closet -- from my Vizio TV to an H24-100 box and Blu Ray player. He used Cat5 cable for the line with HDMI ends and beginnings. The lines have worked well

The even number transponders keep losing signal. What can I do to fix problem?