DIRECTV STREAM Setup & Equipment

On multiple TVs, We have to reset the attached Genie Airs after two days. When turning the TV/GP on via the remote, the screen comes up the DirectTv shade of blue, indicating that the HDMI interface is working fine and it’s the GP that isn’t transmitting the correct data.   The devices are on

Why isn't my surround sound not working with Direct TV Streaming? I had no problem with U-Verse. I have a Yamaha V-670 Receiver.

I'm sure this has been asked before, but just to confirm: Currently, with my Uverse gateway, I have most of my equipment hardwired. For each tv, I have an ethernet cable running out of the back of the gateway to a network switch, and my Uverse DVR, TV, receiver, and blu-ray player are connected

On December 1st, 2023 I contacted via chat to find out what happened to ALL of my unlimited cloud DVR recordings, they were all missing. After spending a rather intense 45 minutes chat we determined that the support person has no idea what happened and could not do anything to restore the recording

I just bought a new Samsung TV and use an optical cable to hookup my Bose sound system. Every few minutes the sound stops working for a few seconds then comes back on. Frustrating. I am an I.T. guy and have tried all the "first steps" of changing cables, testing connections, etc. What is the issue?

I've seen a lot of complaints about static, etc. with DirecTV Stream and Roku. I've got the same problem with my Roku 3980X.  Have to change channels to fix it for a while.   All the troubleshooting suggestions by Directv have been used and still same problem.  I would think tha

Hi I need a schematic or instructions on using the DCAU1R0-01 device in a commercial environment to enable restaurant to use directv business app to change TVs from Apple iPad. Thanks so much for your help

Skip forward 15 sec. not working my Gemini remote

It's a smart TV without proper app

Tv not booting. 2 flashing blue lights