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DIRECTV STREAM Setup & Equipment

DIRECTV STREAM Setup & Equipment

Help for activating and setting up your streaming experience.

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Sound Out of Sync with Video

I am having frequent problems with the sound being out of sync with the video on both of my DirecTV streaming devices. The problem mostly involves playback of DVRed shows, but has happened very intermittently when watching live, and it happens frequently on the one app (WeatherNation) that I have in

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On demand

I have a new show that premiered yesterday. It’s not available to watch on demand. When I pull the show up in the on demand section, there is no option to play it. On Xfinity, I can watch any previous show on demand. What’s up? 

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Setting up Direct TV Stream on a Roku TV

Hi, I am having trouble logging into the Direct TV Stream App on my Roku TV and my Roku stick. My Roku TV is using the latest software version and I have tried deleting the Direct TV Stream app and re-adding it.  These items don't work.  When I log into the stream app, it spins and spins

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Samsung OLED issues with the Gemini

Hello, Bought a new Samsung TV last week. Works great with Amazon Firestick. Gemini worked great on the old tv.  That’s when problems started.  The Directv Gemini Air (with its integral HDMI cable) and Samsung combination begins with a green, purple, or some other color screen when starti

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Can you recommend a user friendly remote for a room without the Gemini streaming box please?

See subject line PLUS we want to have the ability to use two remotes in that room

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On Gemini Air: Fast Forward and Reverse Intermittently Do Not Work

I have had a Gemini Air connected to my TV for several days. Today the "Fast Forward" and "Fast Reverse" stopped working properly. Pressing either on a recorded program causes the video to move only a few seconds then normal rate video resumes. Occasionally neither button does anything! The first ti

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Merit Street Network

I read that Merit Street Network would be carried by Directv, I don’t see it. Maybe satellite only?

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How to Connect Gemini Air to either my Harmony Home or Control Power and SoundBar

I want to either 1) Connect my new Gemini Air to my Harmony Home Hub OR, 2) Connect my new Gemini Air Remote to my TV power(on-off) and to the volume control to my Samsung SoundBar? Either possible??

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No FF or REW, skip weirdness with Apple TV 4K box

We just got an Apple TV 4K box (new from Apple), installed the DTV app, and love the picture and quickness of the response compared to previous Roku and Firestick we used. But, we don’t have Fast Forward or Rewind (with the preview box). Also, the skip forward normally does 90 seconds, then 60, th

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Prime video app not working

When we try to open our prime video app, it just reverts to whatever channel was previously on. We thought we might be able to uninstall it and reinstall it, but there is no option to uninstall. There is only an option to disable. We are not sure what to do.

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