
DIRECTV STREAM Setup & Equipment
Help for activating and setting up your streaming experience.
1.7K
All
Question
care code 205.2 problems logging in a new device
I’m getting care code 205.2 when trying to log in on a new device. I’m off network but know for certain that I don’t have more than three other devices streaming. Just trying to log onto another Smart (Samsung) TV. I’ve logged onto more than three devices off network but nothing else is streaming
Question
4K
4
0
Can't log into Gemini
I was talked in to getting a Gemini device from Directv customer service and after receiving the device and making sure is it installed correctly it won't sign in. I called customer service twice only to be told they have no idea when the issue will be fixed after they walked me through resetting th
Question
55
1
0
Gemini Air Connectivity and Buffering
I have two gemini air devices and have an intermittent problem with low connectivity and buffering. The picture will become grainy and pixillated and then start buffering. Sometimes it resets. Sometimes we have to reboot. We called DirecTV and got a hard re-set but the intermittent pro
Question
514
7
0
i want to connect a second remote to the little dongle in the back of my TV
My direct box is a small dongle not a box and i want to connect a second remote to it
Question
701
7
0
Voice remote does not "HEAR" what is being said
When I push the button the voice command br shows up. But when I speak the command the "LITTLE WORM" just stays still and the "TRY SAYING" dialog shows up.
Question
46
2
0
Customer Service is terrible!
Is the only way to get help from DirecTV is to be on hold for over 2 hours and then to be disconnected? I wrote a long 1 star yelp review. They messaged me to connect to facebook. I did and they were of no help. Can't wait for my contract to end. And these people stay in business?
Question
97
4
0
my box won't work.
when the tv comes on the box should go to home, it doesn't. I press home and I get a bunch of gray squares, no images. How do I reset the box?
Question
56
2
0
Accepted Solution
DIRECTV streaming box won't function when ethernet used for other Apps
My DirecTV streaming box receives its signal via Wifi from my router. Everything has worked flawlessly from the beginning. I also use streaming apps for Prime Video, Discovery+ and Paramount+. These have also been sent via Wifi from my router directly to my LG smart TV. The Discov
Question
103
6
0
Gemini Air audio surround issues, big zero
I have the P21KW-500 (appears to be an ATT-branded chromecast) dongle direct into a new Denon X4800H AVR via HDMI, obviously. The issue is when trying to use Dolby audio. When Dolby is enabled on the dongle, the audio level is very low, like 20-25 dB below stereo content. The AVR will report the in
Question
303
24
0
Closed
my box won't work.
box comes on, it is supposed to go to home, it does not. i press home it does come up but no images just gray squares. how do i reset the box.
Question
29
0
0