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DIRECTV STREAM Setup & Equipment

DIRECTV STREAM Setup & Equipment

Help for activating and setting up your streaming experience.

1.4K

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Picture issue with stream device on startup

I have a Sony KD65X750H connected to a DirecTV stream device. Every day when we first turn the TV on, there is no picture. The stream device is on and we hear sound, but there is no picture, we can't even see any onscreen menus. We have tried updating TV and device software, resetting the d

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711

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remote doesn't control volume

Two identical TVs (LG). One remote installed controls volume and one doesn't.  On a different TV (Samsung), installing the remote took me to a dialog to control volume, but I cannot figure out how to get into that dialog for the other LG TV or the fourth TV in the house (Sharp) that also doesn

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945

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Accepted Solution

Stream BYOD / Bring Your Own Device

No one seems to be able to tell me how or where to sign up or the price for BYOD. I have a smart Roku tv and would access DirectTv thru a TV or Computer or Phone APP. I do NOT need ANY devices like gemini and such. I do not want to pay the $7 per month per tv for the Gemini device. I do not want to

Question

163

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Directv keeps loosing internet connection only one box

Recently, last couple of days my downstairs Directv stream box keeps loosing internet connection. My upstaits box does not do this.  Nothing has changed with my current internet setup or placement of devices.  Any ideas?  Is it a bad box? I am going to swap and see if it follows the

Question

1.6K

10

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problem rewinding recorded shows

I use a Roku with Directv app for one TV and a refurbished Osprey box for a second TV. When I try to rewind to see something already shown , for example to re-watch a play in a sports show, it doesn't work on either TV. I get a circular arrow and a message saying something like "Trying to find...Tha

Question

38

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Remote

My remotes freezes all time and I have to wait several minutes each time in order to use it. Sometimes it takes several tries of trying. Anyone have these issues and how do I fit it?

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38

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Gemini Air/AndroidTV

Does anyone know how to disable the blue pop up box in top right corner when playing a youtube video when using the gemini air device?

Question

49

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Remote Voice Control

The remote has stopped recognizing voice commands. The button functions and the onscreen response opens and responds with the suggested commands, but does not “hear” my command.  Is there a reset or some way to resume the voice recognition?

Question

3.1K

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DIRECTV Streaming app not working on multiple Roku’s

When I download the Directv app from the Roku streaming store, open app, sign in, the app just spins and spins then I get this message “ We had an issue retrieving this content “ We weren’t able to load this content. Please give us a moment and try again “. I have tried uninstalling and reinstallin

Question

147

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Care code 902

I was able to sign in on one tv fine but then when I tried to sign in to another I get care code 902? How do I fix this issue?

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88

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