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identity verification

What's the address I use to verify my identity on this site? AT&T have me the wrong one. Please help.

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Identity Fraud

Someone stole my identity and ordered a phone in my name. I am receiving notices from a collection agency for this phone and i need someone to call me so I can rectify this.

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99

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Need to verify Identity

I paid att over the phone to restore service they said that can’t restore service until I verify my identity ...why is that ?

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1.4K

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Directv Verify my identity

I am trying to switch from Directv to ATT TV and I was told in the phone I had to verify my identity on directv.com/verifymyidentity that website does not exist. Can you post a link?

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7.7K

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Is there anyone working in the Identity Theft Depatment?

We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin

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58

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Verify identity

Att ran credit check and then said needed to verify my identity, but no one there knew how. When they transfer they keep sending me to wrong dept. Help.

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347

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Official Solution

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Possible Identity theft

I have received this email from your company but I am from singapore, a country in south east Asia. I don't subscribe to your services but it seems that someone is using my email to register with your company. So what I would like to know is if this is a scam of some sort or just a coi

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188

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Are you truly the thief everyone says you are?

I am a new. customer with AT&T and I was quoted that I would receive 225 channels with my order and only get 134 the majority of you can't watch unless you subscribe, shopping channels, and sport channels.  I am really getting local channels plus 4 or 5 extra channels that are costing me about 5$ mo

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195

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DVR Identity issues

I have a defect tv dvr HR44, It gets an IP address from my router but will not do a speed test. I have changed DNS settings to open DNS and google DNS, and back to my providers DNS and still no speed check.  Also I have to find the DVR each and every time I log into the Derect TV app on my IPA

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66

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Need help with satellite identity

I am setting up my receivers at a new home, I am having trouble determining what satellite these are in the set-up, please help. Many thanks. 1st one2nd one

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42

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Identity theft - Uverse Acct

I have AT&T wireless service that is paid and up to date. I just found out this morning that I have an unpaid Uverse account. I have never had Uverse and nobody at AT&T can assist (big surprise there). I guess the option is to cancel AT&T and go to Verizon.

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178

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Hardware Identity of U-Verse Install

When they installed my U-Verse, the apartment complex had prewired it with Fiber Optic to a Service Panel, and Cat5e or Cat6 copper to locations within the unit. When ATT came in, they installed a UPS and a "Box" which the Fiber Optic is connected to.  there are four RJ-45 ports on this box, but onl

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342

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fraud - identity theft account

How do i remove a fraudulent account in my name?

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108

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Totally  agree , in the future AT&T will not ever get anymore business from me . Canceled in my 24th month and thanks to prepay losing a months rent fee. A thief is a thief regardless if they come in the back door or do it to your face.

 commented 

6 years ago

 to the conversation: 

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Ending service with Directv/ATT because of poor service, resolution and customer satisfaction

After having been a customer since 2014, I got fed up with the ever-increasing bills, overbilling and problem resolution.  any time a request was made to resolve a billing dispute, the bills were never reduced, only a special offer which expires after a certain amount of time.  Tired of it.  Called

Question

Someone stole my identity for your service

I noticed a fraudulent account months ago and still haven’t had help from att to find out and fix this issue they open an account some time ago and cancelled it on July 7, 2020 after I found out about it and now I’m trying to find out more about it and clear things up

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41

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Identity theft is a police matter. Start there and they will let you know how to approach other companies where your thief has used your identity

 to the conversation: 

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Not my account link

Someone used my information to open my account I used the link only for this fraudulent company to tell me to call which I’ve been calling for 3 days on hold 1 hour plus I’m shocked by how many ppl have this same issue says a lot about this company I’ve never had service and don’t want it. The fact

Question

@reload49 wrote: Totally  agree , in the future AT&T will not ever get anymore business from me . Canceled in my 24th month and thanks to prepay losing a months rent fee. A thief is a thief regardless if they come in the back door or do it to your fa

 commented 

6 years ago

 to the conversation: 

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Ending service with Directv/ATT because of poor service, resolution and customer satisfaction

After having been a customer since 2014, I got fed up with the ever-increasing bills, overbilling and problem resolution.  any time a request was made to resolve a billing dispute, the bills were never reduced, only a special offer which expires after a certain amount of time.  Tired of it.  Called

Question

Posting personal info on a public forum is how you open yourself up for identity theft. For official support contacted their Identity Theft Team/Fraud Department. www.directv.com/notmyaccount

 commented 

4 years ago

 to the conversation: 

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Account

I received a call from Prince (Edited as per community guidelines) associates that i had a bill in my name on this account (Edited as per community guidelines). This account was never opened or authorized by me. I have never lived on the said address or used any tv services from atnt. You can reach

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855-920-0113 Identity Theft department.fraud 866-718-2011.

 to the conversation: 

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AT&T U-Verse

I was the victim of identity theft. I've been directed to two different phone numbers: 800-860-8542 for DirecTV fraud (closed because of COVID; referred to a website for followup) and 877-379-2319 for fraud. I've already opened a ticket with the collections agency. How do I contact you all to open a

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File a identity theft dispute: www.directv.com/notmyaccount

 commented 

5 years ago

 to the conversation: 

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How can I talk to a Representative to resolve an account that I did not have access to but I received a collection letter?

On Tuesday, May 26, 2020, I received a Collection Letter for a Directv Account that I know nothing about. I have contacted AT&T Directv and spoke to several representatives who verified my current account and they have checked the account listed on the letter. I would like to file a Fraud Report

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