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REFUND never received

I was over charged 198.00 for service visits that never happened. I called, chatted a dozen times and was promised a refund -and the refund has never shown up on my account.

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126

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Official Solution

$100 Visa never received

I never received my $100 Visa Reward.  It never came in the mail, but my plan says I was owed one.  Who do I need to contact?

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8.2K

13

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Never again

I have directv through Att. Will never get it again. I have had it a little more then a year and everytime it rained I lost signal a few times during the rain. No winds just rain. When I called Att about it they just said it was normal, so I just put up with it for the whole time. Now I am disabled

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83

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Official Solution

4K = Never on U-Verse?

With Directv launching 4K on demand and well as netflix, amazon prime etc. is it safe to say that due to bandwidth limitations and already overly compressed HD streams 4K will never come to U-Verse in either ondemand or live tv (once channels go live in 2015)? Just curious since we are limited to on

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34.4K

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Never Got my 200$ Gift Card

I am extremely disappointed with the way ATT fools around with innocent customers and shamelessly lies about things that they never intend to deliver. I was promised to be given 200$ gift card once I sign up for ATT UVerse and Internet service but never got any gift card till date. Its been more tha

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463

4

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Billing Never Correct

WHEN Plan signed up for 1 year they always have some excuse to start it over in 6 months and rob you wit high cost. No wonder people are buying fire sticks. I just get sick of being lied to and they will never state when your contract is up so you can know they lied to you even tho they claim to tap

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573

1

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NEVER reveived the $200 gift card

So I was promised $200 visa gift card to install the AT&T tv/internet service. After getting my service installed, I was patiently waiting for my gift card but never got it.

Question

1.1K

7

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CHAT never available

Over the last several months I have had issues with my directv service.  Unable to find any helpful information online or in the forums. Would even like to CHAT but CHAT never seems to be available.  WHY????

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54

2

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Chat Never Available

Does anyone ever get into the support chat?  The item is never active when i try it.  I would love to here if anyone gets thru or its there to fake caring.

Question

148

2

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Account billed but never activated

I ordered Direct TV, scheduled installation 4 times but the tech never showed up. I am now in default with DTV, but the account was never activated.

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105

2

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Closed

Mobile App Never works

My ATT mobile app never works and my iPhone is up to date. I can log in to my att account so what gives??

Question

625

4

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Service never works

Why does at&t uverse go out all the time.  We have had nothing but issues since october. We have had tech support out here 3 times just In A week and half. I never have tv but I still have to pay the bill.

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286

2

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I never got my rewards card

I never got my paper for my $100.00 rewards card I switched my cable to DirecTV and never got my paper with the code on it. Everytime I call it's always a 2 hour hold.

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185

1

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Att U-verse app never works

I am able To sign in on my iPhone but the app never is able to play any of the stations. What is the problem?

Question

282

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The technician never showed up

I most certainly am! I had a scheduled appointment this past Tuesday Sept 6th 2016 for U-verse internet installation from 1pm to 3 pm. The technician never showed up and when I called they said he was behind and that I had to re-s hedule my appointment for Saturday Sept. 10th. They said a tech would

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581

1

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Never Ever Works

I have had a dozen DIRECTV stream accounts in past year and they NEVER work. I JUST logged in and now the movie app that's telling me to log in says my log in is wrong so I go to the site which also tells me it's wrong and give's absolutely no way to recover it even with the account number.  

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167

2

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I never received my gift card

I never received my 200 dollar visa gift card

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63

2

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Installer never shows up!!

I have found the Direct TV installation process the most incompetent system i've ever come across.  i requested an upgrade to my satellite dish from SD to HD.  My SD box was inactivated.  since then, i have had over 10 installation requests over the past 3 months, but the technician NEVER calls and

Question

271

0

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Canceled my account and never received the cancellation email

I canceled my account due to moving and never got the email with where to send my equipment it is ridiculous

Question

91

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Closed

Direct Tv never cancelled my service.

Direct Tv never cancelled my service after I called them back in Dec 16 2021. The agent who took the first initial call ever tried to lower the bill but we cancelled because we got another cable service. I noticed I started receiving emails stating I owed for the next bill. I called and direct tv wa

Question

476

4

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